The customer perspective of the balanced scorecard approach is the most traditional view of the company. evaluates the internal operating processes critical to the success of the organization. evaluates how well the company develops and retains its employees. evaluates how well the company is performing from the viewpoint of those people who buy its products and services.

The customer perspective of the balanced scorecard approach is the most traditional view of the company. evaluates the internal operating processes critical to the success of the organization. evaluates how well the company develops and retains its employees. evaluates how well the company is performing from the viewpoint of those people who buy its products and services.

Practical Management Science

6th Edition

ISBN:9781337406659

Author:WINSTON, Wayne L.

Publisher:WINSTON, Wayne L.

Chapter4: Linear Programming Models

Section4.8: Data Envelopment Analysis (dea)

Problem 41P

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