The following is a control chart for the average number of minor errors in 22 service reports. UCL LCL a. Calculate the observed mean, expected mean, standard deviation and z value for the median and up/down test. Use z = +/-2 to compare your z test scores. (Negative amounts should be indicated by a minus sign. Round your answers to 2 decimal places.) Test Observed Expected Std. dev Median Up/Down
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- The time to deliver packaged containers by a logistics company is found fromsamples of size 4. The mean and standard deviation of delivery times is estimated tobe 140 hours and 6 hours, respectively.(a) Find the 2 sigma and 3 sigma control limits for the average delivery time.(b) Explain a type I and type II error specifically in this context.(c) If the mean delivery time shifts to 145 hours, what is the probability of notdetecting this by the second sample after the shift?(d) What is the ARL? ExplainAs part of an insurance company’s training program, participants learn how to conduct an analysis of clients’ insurability. The goal is to have participants achieve a time in the range of 30 to 45 minutes. Test results for three participants were the following: Armand, a mean of 36.0 minutes and a standard deviation of 3.0 minutes; Jerry, a mean of 34.0 minutes and a standard deviation of 2.0 minutes; and Melissa, a mean of 37.5 minutes and a standard deviation of 1.7 minutes. a.Compute process capability for the participants and determine whether each is capable. (Do not round intermediate calculations. Round your answers to 2 decimal places.) Melissa ? Cp what is itNeed help calculating the margin of error for the question below. I show n=100, sigma = 1, and 95% prob equls a z score of 1.96 for z_alpha/2. Just having issues calcuating the Margin of Error value. The manager of a grocery store has taken a random sample of 100 customers. The average length of time it took these 100 customers to check out was 3 minutes. It is known that the standard deviation of the population of checkout times is 1 minute. With a 0.95 probability, the sample mean will provide a margin of error of 0.196. If we wanted to cut this margin of error in half, how many customers would we need to include in our sample?
- As part of an insurance company’s training program, participants learn how to conduct an analysis of clients’ insurability. The goal is to have participants achieve a time in the range of 30 to 45 minutes. Test results for three participants were the following: Armand, a mean of 36.0 minutes and a standard deviation of 2.0 minutes; Jerry, a mean of 37.0 minutes and a standard deviation of 2.0 minutes; and Melissa, a mean of 37.5 minutes and a standard deviation of 2.6 minutes. a.Compute process capability for the participants and determine whether each is capable, given 4-sigma quality standards. (Do not round intermediate calculations. Round your answers to 2 decimal places.)what types of error are attached in statistical process control? define and draw example. Sub: operation and supply chain managementUsing traditional methods, it takes 101 hours to receive a basic driving license. A new license training method using Computer Aided Instruction (CAI) has been proposed. A researcher used the technique with 100 students and observed that they had a mean of 102 hours. Assume the variance is known to be 16. A level of significance of 0.05 will be used to determine if the technique performs differently than the traditional method. Find the value of the test statistic. Round your answer to 2 decimal places. Enter the value of the test statistic.
- Each day, a FedEx competitor processes approximately 50,000 shipments. Suppose that they use the same Service Quality Index as FedEx and identified the following numbers of errors during a 5-day week (see the "FedEx: Measuring Service Performance" box). These values are hypothetical and do not reflect any real company’s actual performance. Description Weight Number of Errors Complaints reopened 3 145 Damaged packages 10 17 International 1 109 Invoice adjustments 1 284 Late pickup stops 3 207 Lost packages 10 4 Missed proof of delivery 1 28 Right date late 1 752 Traces 3 115 Wrong day late 5 11 Compute the Service Quality Indicator by finding the weighted sum of errors as a percentage of total shipments. Do not round intermediate calculations. Round your answer to three decimal places. Service Quality Indicator (SQI): %Select one scientist of the famous quality contributors and, in a minimum of 500 words, brieflydescribe his major contributions to quality management. Choose one of his contributions to solve aquality problem of your choice.Pepsi makes bottles that need to be between 30 and 32 oz. You do measurements, and you find that a normal distribution describes Pepsi's actual bottling machine performance. Specifically, the mean of the process is 30.5 oz, and the process standard deviation is 0.02 oz. If Pepsi wants to be within the tolerances 99.7% of the time, what is the process capability index? Round your answer to the nearest 2nd decimal point. For example, if your answer is 0.4435, enter 0.44 into the box.
- Management of Mittel Rhein AG of Köln, Germany, would like to reduce the amount of time between when a customer places an order and when the order is shipped. For the first quarter of operations during the current year the following data were reported: Inspection time- 0.7 daysWait time (from order to start of production) -16.6 daysProcess time -2.7 daysMove time -1.3 daysQueue time- 4.5 daysRequired:1. Compute the throughput time. (Round your answer to 1 decimal place.) 2. Compute the manufacturing cycle efficiency (MCE) for the quarter. (Round your answer to the nearest whole percentage (i.e., 0.12 should be entered as 12).) 3. What percentage of the throughput time was spent in non–value-added activities? (Round your answer to the nearest whole percentage (i.e., 0.12 should be entered as 12).) 4. Compute the delivery cycle time. (Round your intermediate calculations and final answer to 1 decimal place.) 5. If by using Lean Production all queue…A process is in statistical control with = 202,5 y s = 2,0. Specifications are atLSL = 196 and USL = 206.a) Estimate the process capability with an appropriate process capability ratio.b) What is the potential capability of this process?c) Items that are produced below the lower specification limit must bescrapped, while items that are above the upper specification limit can bereworked. What proportion of the process output is scrap and whatproportion is rework?d) Because scrap is more expensive than rework, the process has been centered closer to the upper specification limit. If scrap is twice as expensive as rework, is the process mean at the best possible location? What value of the process target would you recommend?One of New England Air's top competitive priorities is on-time arrivals. Quality VP Clair Bond decided to personally monitor New England Air's performance. Each week for the past 30 weeks, Bond checked a random sample of 100 flight arrivals for on-time performance. LOADING... Click the icon to view the table that contains the number of flights that did not meet New England Air's definition of on time. Part 2 a) The overall fraction of late flights is enter your response here (enter your response as a real number rounded to two decimal places.) Sample (week) Late Flights Sample (week) Late Flights 1 4 16 3 2 2 17 2 3 11 18 10 4 2 19 2 5 1 20 1 6 2 21 1 7 6 22 21 8 7 23 4 9 10 24 1 10 0 25 2 11 3 26 2 12 3 27 0 13 1 28 1 14 3 29 4 15 7 30 4