Homework Help is Here – Start Your Trial Now!
Business
Management
The Long-Term Employee Bill Harrison is 57 years old and has been with Ross Products for 37 years. He is on a top-paying machine-operator job and has been for the last 20 years. Bill is quite active in community affairs and takes a genuine interest in most employee activities. He is very friendly and well-liked by all employees, especially the younger ones, who often come to him for advice. He is extremely helpful to these younger employees and never hesitate to help when asked. When talking with the younger employees, Bill never talks negatively about the company. Bill's one shortcoming, as his supervisor Alice Jeffries sees it, is his tendency to spend too much time talking with other employees. This is not only causing Bill's work to suffer but also, perhaps more importantly, hinders the output of others. Whenever Alice confronts Bill with the problem, Bill's performance improves for a day or two. It never takes long, however, for Bill to slip back into his old habit of storytelling and interrupting others. Alice considered trying to have Bill transferred to another area where he would have less opportunity to interrupt others. However, Alice concluded she needs Bill's experience, especially since she has no available replacement for Bill's job. Bill is secure in his personal life. He owns a nice house and lives well. His wife works as a librarian, and their two children are grown and married. Alice has sensed that Bill thinks he is as high he'll ever go in the company. This does not seem to bother him since he feels comfortable and likes his present job.

The Long-Term Employee Bill Harrison is 57 years old and has been with Ross Products for 37 years. He is on a top-paying machine-operator job and has been for the last 20 years. Bill is quite active in community affairs and takes a genuine interest in most employee activities. He is very friendly and well-liked by all employees, especially the younger ones, who often come to him for advice. He is extremely helpful to these younger employees and never hesitate to help when asked. When talking with the younger employees, Bill never talks negatively about the company. Bill's one shortcoming, as his supervisor Alice Jeffries sees it, is his tendency to spend too much time talking with other employees. This is not only causing Bill's work to suffer but also, perhaps more importantly, hinders the output of others. Whenever Alice confronts Bill with the problem, Bill's performance improves for a day or two. It never takes long, however, for Bill to slip back into his old habit of storytelling and interrupting others. Alice considered trying to have Bill transferred to another area where he would have less opportunity to interrupt others. However, Alice concluded she needs Bill's experience, especially since she has no available replacement for Bill's job. Bill is secure in his personal life. He owns a nice house and lives well. His wife works as a librarian, and their two children are grown and married. Alice has sensed that Bill thinks he is as high he'll ever go in the company. This does not seem to bother him since he feels comfortable and likes his present job.

Management, Loose-Leaf Version
Management, Loose-Leaf Version
13th Edition
ISBN:9781305969308
Author:Richard L. Daft
Publisher:Richard L. Daft
Chapter12: Managing Human Talent
Section: Chapter Questions
Problem 2ED
See similar textbooks
icon
Related questions
Question
100%
The Long-Term Employee Bill Harrison is 57 years old and has been with Ross Products for 37 years. He is on a top-paying machine-operator job and has been for the last 20 years. Bill is quite active in community affairs and takes a genuine interest in most employee activities. He is very friendly and well-liked by all employees, especially the younger ones, who often come to him for advice. He is extremely helpful to these younger employees and never hesitate to help when asked. When talking with the younger employees, Bill never talks negatively about the company. Bill's one shortcoming, as his supervisor Alice Jeffries sees it, is his tendency to spend too much time talking with other employees. This is not only causing Bill's work to suffer but also, perhaps more importantly, hinders the output of others. Whenever Alice confronts Bill with the problem, Bill's performance improves for a day or two. It never takes long, however, for Bill to slip back into his old habit of storytelling and interrupting others. Alice considered trying to have Bill transferred to another area where he would have less opportunity to interrupt others. However, Alice concluded she needs Bill's experience, especially since she has no available replacement for Bill's job. Bill is secure in his personal life. He owns a nice house and lives well. His wife works as a librarian, and their two children are grown and married. Alice has sensed that Bill thinks he is as high he'll ever go in the company. This does not seem to bother him since he feels comfortable and likes his present job. Questions 1. What approach to motivation would you use to try to motivate Bill? Explain in detail what you would do? 2. Suppose Alice could transfer Bill. Would you recommend that she do it? Justify your answer.
Transcribed Image Text:The Long-Term Employee Bill Harrison is 57 years old and has been with Ross Products for 37 years. He is on a top-paying machine-operator job and has been for the last 20 years. Bill is quite active in community affairs and takes a genuine interest in most employee activities. He is very friendly and well-liked by all employees, especially the younger ones, who often come to him for advice. He is extremely helpful to these younger employees and never hesitate to help when asked. When talking with the younger employees, Bill never talks negatively about the company. Bill's one shortcoming, as his supervisor Alice Jeffries sees it, is his tendency to spend too much time talking with other employees. This is not only causing Bill's work to suffer but also, perhaps more importantly, hinders the output of others. Whenever Alice confronts Bill with the problem, Bill's performance improves for a day or two. It never takes long, however, for Bill to slip back into his old habit of storytelling and interrupting others. Alice considered trying to have Bill transferred to another area where he would have less opportunity to interrupt others. However, Alice concluded she needs Bill's experience, especially since she has no available replacement for Bill's job. Bill is secure in his personal life. He owns a nice house and lives well. His wife works as a librarian, and their two children are grown and married. Alice has sensed that Bill thinks he is as high he'll ever go in the company. This does not seem to bother him since he feels comfortable and likes his present job. Questions 1. What approach to motivation would you use to try to motivate Bill? Explain in detail what you would do? 2. Suppose Alice could transfer Bill. Would you recommend that she do it? Justify your answer.
Expert Solution
trending now

Trending now

This is a popular solution!

steps

Step by step

Solved in 3 steps

SEE SOLUTIONCheck out a sample Q&A here
Blurred answer
Similar questions
  • SEE MORE QUESTIONS
Recommended textbooks for you
Management, Loose-Leaf Version
Management, Loose-Leaf Version
Management
ISBN:
9781305969308
Author:
Richard L. Daft
Publisher:
South-Western College Pub
Understanding Management (MindTap Course List)
Understanding Management (MindTap Course List)
Management
ISBN:
9781305502215
Author:
Richard L. Daft, Dorothy Marcic
Publisher:
Cengage Learning
SEE MORE TEXTBOOKS