The measurement, % of market share, would most likely be placed in which perspective of Balanced Scorecard? A. Financial B. Customer C. Learning & Growth D. Product Innovation

Principles of Cost Accounting
17th Edition
ISBN:9781305087408
Author:Edward J. Vanderbeck, Maria R. Mitchell
Publisher:Edward J. Vanderbeck, Maria R. Mitchell
Chapter9: Cost Accounting For Service Businesses, The Balanced Scorecard, And Quality Costs
Section: Chapter Questions
Problem 10E: From the following list of performance measures, label each one as Financial, Customer, Internal...
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The measurement, % of market share, would most likely be placed in which perspective of Balanced Scorecard?

A. Financial
B. Customer
C. Learning & Growth
D. Product Innovation


Which of the following activities should be reduced or eliminated in order that manufacturing efficiency increases?

A. Training of Laborers
B. Moving time of work-in process materials from one work station to another.
C. None of the above.
D. Amount of time consumed by a laborer to add new features to the product.

All are financial measures, except:

Reduction of past due accounts
Earnings per share
Market share
Revenue growth

 

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