We have all heard the claim that "the customer is always right." Well, maybe we should pause for a minute. Is the customer always right? Decide whether or not the customer is always right, and explain your rationale.

Purchasing and Supply Chain Management
6th Edition
ISBN:9781285869681
Author:Robert M. Monczka, Robert B. Handfield, Larry C. Giunipero, James L. Patterson
Publisher:Robert M. Monczka, Robert B. Handfield, Larry C. Giunipero, James L. Patterson
Chapter12: Purchasing And Supply Chain Analysis: Tools And Techniques
Section: Chapter Questions
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We have all heard the claim that "the customer is always right." Well, maybe we should pause for a minute. Is the customer always right? Decide whether or not the customer is always right, and explain your rationale. 

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