Q: List the characteristics that Retail customized services have
A: Lean management is where with small incremental improvements, the efficiency and quality of…
Q: iv) What are the elements of service marketing?
A: Introduction : The use of a variety of approaches or processes to forecast consumer demand for an…
Q: What are provider-routed services?
A: Provider-routed services are those which compel clients or customers to an exceptionally modest…
Q: Give the classification of services?
A: Any particular action, activity or benefit that is offered by one party to another party and is…
Q: What is Product–Service Bundling?
A: Product bundling implies offering multiple products or services for sale as one combined product or…
Q: What is De Mar’s product? Identify the tangible parts of this product and its service components.
A: De Mar's product is plumbing, heating and air conditioning company. The tangible parts of this…
Q: What Is service package?
A: Service can be defined as combination of customer’s experience and their perception about the…
Q: In marketing of services, managers must be conversant with the characteristicsof services that…
A: These days, businesses are going global. There are a number of sole proprietors, partners, and…
Q: In this chapter, we learned that the characteristics of services are intangibility,perishability,…
A: Services are intangible products which are sold to customers to give them a unique experience. For…
Q: Services create special needs for the marketing mix. For each element of the marketing mix explain…
A: Concept Introduction : Services are considered to be an intangible asset, it can also referred as…
Q: Explain at least 5 value added services with proper examples .
A: Value added services are the extra benefits provided to customers when they purchase any product or…
Q: This framework relates to the customer service system encounter.
A: Рersоnаl selling is thаt fоrm оf selling where а sаlesmаn tries tо соnvinсe the…
Q: Explain the “flower of service” concept and identify each of its petals. What insights does this…
A: Service marketers provide valuable services to the customers so that they can increase brand…
Q: 1. What are the differences between Products and Services? What is Service Marketing? Explain with…
A: Customers are purchasing both products and services in the market. They are buying something to…
Q: Which services are least preferred to be designed as self services? a. low skilled services b. None…
A: In supermarket, the term 'self-service' was used. Customer service marked by a low degree of human…
Q: Does the service structure matrix include a range of services?
A: The Service Management Mechanism refers to a system built to help the customer provide their…
Q: the four unique elements to services include
A: Services in marketing are those products which lacks physical existence but could eb passed on from…
Q: . why would a sales representative find the poste service convenient at times?
A: Poste restante , otherwise called general conveyance in North American English, is a help where the…
Q: Explain the three-stage model of service consumption. Provide an example to support your discussion
A: The three-stage model of service use is the process of making customer decisions when purchasing a…
Q: Provide a personalized example of a WBS
A: Scenario: Here considers the current situation, that is due to Pandemic situations…
Q: What is a service? What are the important charaaeristics of services that make them different from…
A: Services and goods are sometimes used interchangeably but are very different in true sense. Services…
Q: service from physical good in terms of its marketing mix
A: Services are definitely quite different from physical goods in terms of the marketing mix. The…
Q: Service create special needs for the marketing mix. For each element of the marketing mix explain…
A: Introduction “Service is defined as an intangible product, valuable action, deed or effort to meet…
Q: Which is the least involved level of service experience?
A: the tendency to seek distraction and relief from unpleasant realities, particularly by seeking…
Q: Identify three service recoverystrategies
A: Service is an intangible offering by the firm which is sold to the customers like the services of a…
Q: How is technology changing the nature if services? Explain with an example of your own.
A: In today's business customers are more connected than ever. Technology has not only changed the…
Q: What are Customer-routed services?
A: Customer-routed services are those where customers choose one, out of the many available options…
Q: Describe the goods–service continuum?
A: products are generally tangible whereas services are intangible service design focuses more on…
Q: What are some other approaches that may be used to improve the effectiveness of the provision of…
A: When a customer seeks a service fulfillment from a service provider and in return, the customer is…
Q: How many types of utility are there ?
A: Utility refers to the want satisfying power of a commodity.
Q: What do you understand about the three-stage model of service consumption? Explain with the help of…
A: Services generated by any organisation are of untangible, inseparable, heterogeneous and perishable…
Q: What are the core benefits should a product/service provides?
A: Philip Kotler formulated a theory that estimates the productivity and benefits of products…
Q: how do you market a service?
A: Because of the variations in the attributes, advertising merchandise & services needs varied…
Q: explain service marketing event and give an example
A: Service marketing events are those types of events in which a company delivers services instead of…
Q: Explain why services tend to be harder for customers to evaluate than goods.
A: Service quality is a judgment of how well the supplied service satisfies the presumption of the…
Q: What types of products/services have you bought online and why? If you have bought nothing…
A: There are many reason for buying product online. 1. If the Product are not easily available in our…
What is a service?
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- Means that the quality of services depend on who provides them as well as when, where and how they are provided: Select one: a. Tangibility b. Inseparability c. Variability d. PerishabilityExplain "Data Warehousing as a Service" (DWaaS) and its potential benefits for businesses. How does it differ from traditional data warehousing?What is the 5 unique service characteristics?