When an organization undertakes an InfoSec-driven review of job descriptions, which job descriptions must be reviewed? Which IT jobs not directly associated with information security should be reviewed?
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When an organization undertakes an InfoSec-driven review of job descriptions, which job descriptions must be reviewed? Which IT jobs not directly associated with information security should be reviewed?
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- The HR area of Informational Systems has budgeted for a new HRIS system that is sorely needed. HR managers are considering their options: purchase an system based on the recommendation by the Director of IT, purchase a system based on an evaluation by an IT workgroup, or purchase a system based on a joint evaluation of both IT and HR employees. Discussion Prompt #1 What decision-making process should HR managers employ to come up with the best way forward to decide on their new HRIS system?Why?The HR area of Informational Systems has budgeted for a new HRIS system that is sorely needed. HR managers are considering their options: purchase a system based on the recommendation by the Director of IT, purchase a system based on an evaluation by an IT workgroup, or purchase a system based on a joint evaluation of both IT and HR employees. What decision-making process should HR managers employ to come up with the best way forward to decide on their new HRIS system?Working alone select a job that is familiar to you (e.g., secretary, cashier, HR manager, Sales officer etc), and conduct a task analysis for this job. Reviewing the methods discussed in class, which method or methods make the most sense for analyzing this job? Why? What are the major tasks or responsibilities that you identified for this job? What knowledge, skill, ability, or other characteristics are needed to perform each of these major tasks? Write out your findings in the form of a job description (including a job specification).
- Purchase an HRIS relying solely on the Director of IT’s recommendation Purchase an HRIS relying solely on the evaluation by an internal IT workgroup Purchase an HRIS relying on a joint evaluation performed by IT and HR Meet with a few external consultants to determine the course of action regarding HRIS. …or decentralize HR to each division? Considering the the options above. What decision-making process should HR managers employ to come up with the best way forward to decide on their new Human Resource Information Systems? Why?Analyze two copies of job descriptions for clerical positions for the university. What types of information do they contain? Do they give you enough information to explain what the job involves and how to do it? How would you improve on the description?The company hires independent contractors to perform a variety of customer-focused tasks, such as complaint resolution, for its client, the financial services industry. We get to know all of our contractors because, as the chief of staff puts it, "vetting of such contractors is very important because of the nature of our client's business. We've even watched contractors develop. We have one contractor with us today who started at 16 and is now a manager at 26." The contractors are introduced to more than just the chief. Some of the contractors have been working with a customer for so long that if they leave, the crew must continue. This company has 4,000 contractors and 226 full-time employees, so succession planning must take both into consideration. When working with a contractor, it usually recommends to its financial services clients that they add the contractor to their at-risk registry. The client will hire a full-time employee, and the contractor will learn new skills. Select…
- Scenario As the lead consultant for Workplace Solutions Consulting, you are the one to deliver recommendations for organizational change to the management of Informational Systems. Some of the ideas involve centralizing some duplicated administration functions in regional locations and others involve de-centralizing product departments to break down silo walls across locations. You collected significant data in order to conduct the best analysis. The bottom line: although all of these changes are for the better for organization, they will be quite disruptive to the personnel at IS. Your Task~After reading your textbook, particularly modules 11, 12 and 15, answer to the best of your ability. Part I #1 You used the data you collected in order to arrive at the most-informed decisions possible regarding changes to the organization. #2What steps would you follow and what information would you collect to ensure sound data-driven decisions? Part II #3 It is now time to execute the…In this activity, participants review skills that are essential to the customer service role, assess their own competence in each skill, and develop an action plan for improving their proficiency. This activity helps new employees under- stand the assets possessed by top-notch customer service representatives and gives all employees an opportunity to review their assets and opportunities for improvement. Assets and Opportunities Whether you plan a life-long career in customer service or view your present job as a stepping stone to something else, the skills inherent in providing good customer service will be assets in any field you choose. What’s more, a good attitude is key to success anywhere, anytime. Customer service representatives who stand out in their work are: Assignment - RANK THESE: • Friendly • Quick • Efficient • Eager to please • Knowledgeable • Optimistic • Attentive • Creatively helpful • Empathetic • Poised • Upbeat • Honest and fair • Solution-oriented • Diligent •…make a business process of a professional services company that specializes in information technology (IT) services and consulting that offers services and solutions in strategy, consulting, digital, technology, and operations. where it aims to create a setting that promotes success both in its workers and in the clients, providing for them an opportunity to develop their business further. note: please also provide a business process diagram
- An organization's Information Systems should be explained to employees at all levels. In the field of Human Resource Management, what are two examples of Information Systems that are used at each of these levels?An Ethical Dilemma Jayla just landed an internship with Acme Incorporated in the payroll department. She was excited because these internships usually turned into a full time job after graduation. Jayla was hired by Deon, the head of the Payroll Department. He told her about their policies and stressed the need for maintaining strict confidentiality regarding employee salaries and pay scales. “Several years ago we had an intern who violated the confidentiality policy and was given a negative internship summary,” explained Deon. “I understand, sir,” Jayla responded. Jayla was determined to learn as much as she could about the job. She made sure she was always on time, followed all of the policies and procedures, and got along well with her co-workers. She started to feel like she fit in at Acme and dreamed of the day when she worked there permanently. However, one day while studying the books, Jayla began to notice abnormalities in one of the salespeople’s salary. Greg, one of the…An Ethical Dilemma Jayla just landed an internship with Acme Incorporated in the payroll department. She was excited because these internships usually turned into a full time job after graduation. Jayla was hired by Deon, the head of the Payroll Department. He told her about their policies and stressed the need for maintaining strict confidentiality regarding employee salaries and pay scales. “Several years ago we had an intern who violated the confidentiality policy and was given a negative internship summary,” explained Deon. “I understand, sir,” Jayla responded. Jayla was determined to learn as much as she could about the job. She made sure she was always on time, followed all of the policies and procedures, and got along well with her co-workers. She started to feel like she fit in at Acme and dreamed of the day when she worked there permanently.…