Chapter 1, Problem 7AYK

in your opinion, what an additional information should i be included in the worksheet to make it more useful for people used it? tq

Overview • For the following questions, consider the questions in the context of an end user places a call to the helpdesk and indicates that they are unable to print a photograph on a networked printer. 1. Write a sample dialog that you would have with the user. Provide plausible responses. Follow the five-step sequential problem-solving process detailed in chapter 4.

How important is it to have a consistent user experience while developing the SoS interface? How affordable is having one interface? What elements come into play while making a decision of this nature?