Chapter 1.2, Problem I.20E

Residents of Lake Caliopa, Minnesota, began noticing an unusually high number of lung ailments among the local population.•Several concerned citizens pooled their resources and commissioned a study to compare the frequency of these health conditions in Lake Caliopa with national averages.•The study concluded that residents of Lake Caliopa experienced four to seven times the rate of frequency of asthma, bronchitis, and emphysema as the population nationwide. During the study period, citizens began expressing concerns about the large volume of smog emitted by the Cotton Design apparel manufacturing plant on the outskirts of town.•The plant had a production facility two miles east of town beside the Tawakoni River and employed seventy full-time workers.•Just downstream on the Tawakoni River, the city of Lake Caliopa operated a public water works facility, which supplied all city residents with water.•The Minnesota Pollution Control Agency required Cotton Design to install new equipment to…

Provide an example of special cause variation. Explain the source and why your example is special cause.

BSG is a South African consulting and technology company that strives to make an impact towards positive change.They were contracted to deal with the stakeholder management of a leading global banking group. The group is requiredto comply with various regulations and governance requirements. To ensure this, the group published a policy onsanctions and prohibitions of business activities. BSG was then contracted to achieve compliance with the policy withinthe banking group's emerging market operations. During the process, BSG noted that the flow of information between thestakeholder groups was unclear and that inconsistent information was being disseminated, which resulted in confusionand misunderstandings. BSG identified stakeholder management as a key factor to address the challenge, and, based ona stakeholder analysis, compiled a plan to ensure that communication from the South African team to stakeholders isdelivered regularly, accurately and consistently. Meetings were held with…