Chapter 1.4, Problem III.1E

June is a 26-year-old woman. She is married but separated from her husband, whom she describes as frighteningly controlling, emotionally abusive, and sometimes physically abusive. When her husband left, he took their 5-year-old twin daughters with him, but only a few days later returned the girls to June an left again. June does not know where he is. He emptied their checking account, which never had much in it anyway, and they had no savings. Her rent and utilities are paid up through the end of the month, but she now needs to arrange for childcare so that she can continue to work. She has come to your agency for assistance. Review the discussion of customers, consumers, and clients in your text. How would you understand June as a customer? What does perceiving her as a customer mean for the helping relationship? How would the customer helping relationship affect how you conceptualize her and the challenges she faces? How would that, in turn, impact the services you provide and how…

Brandt Crossing Investments, Inc., was a family-owned property investment organization, investing in undeveloped properties when prices were low and then selling them when prices went up. Among its holdings, Brandt Crossing owned fifty acres of undeveloped land next to another fifty acres of undeveloped land owned by Khloe Hadid. Carter Rios, property manager for Brandt Crossing, approached Hadid and offered to purchase her fifty acres “for Brandt.” Hadid sold the property for $50,000. Within one year, Brandt Crossing sold its 100 acres, including the property bought from Hadid, to a developer for $1,000,000. Richard Brandt, a 5% owner of Brandt Crossing Investments and an old high school acquaintance of Hadid, saw her at the mall and told her of the recent sale. Furious that she had lost out on the income and convinced that Rios had misled her, Hadid sued Richard Brandt for the acts of his agent, Rios. Hadid argued that the facts were sufficient to create an agency by estoppel…

Sally's apartment is burglarized while she is on vacation, and a few pieces of jewelry she left at home are stolen. She files an insurance claim, stating that all of her jewelry was taken. Which of the following best describes the act that Sally is engaging in?