Case Studies In Health Information Management
3rd Edition
ISBN: 9781337676908
Author: SCHNERING
Publisher: Cengage
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Is there a prescribed protocol for managing leased or borrowed medical equipment in relation to security and the Medical Equipment Management Plan (MEMP)?
Regarding the safety of your MEMP, is there a particular protocol to follow while dealing with rented or borrowed medical equipment?
TELEPHONE TRIAGE
Scenario: You are the MOA in a busy family practice. The following calls come in to your office. For each situation, respond in the most appropriate manner. How would you handle each call? If it is for your physician, do you put the call through? Do you take a message? Can you handle the call yourself? Provide a brief explanation for each example.“Hi, this is Karen Olson, my son Ben has a sore throat, can you get the doctor to call in a prescription for antibiotics?”
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- When completing a safety event report, the nurse should:a. Include suggestions on how to prevent the incident fromrecurring.b. Provide minimal information about the incident.c. Discuss the details with the patient before documentingthem.d. Objectively describe the incident in detail.arrow_forwardDescribe what a compliance program is and explain the value of a compliance program for a healthcare facility and what the need for the compliance officer’s full authority?arrow_forwardWhen time is used as a key component in billing an E/M service, the provider must document face-to-face time with the patient and how much time was spent counseling the patient with the family.arrow_forward
- When it comes to your medical emergency management plan (MEMP), is there a recommended procedure for dealing with rented or borrowed medical devices?arrow_forwardI need answerarrow_forwardTELEPHONE TRIAGE Scenario: You are the MOA in a busy family practice. The following calls come in to your office. For each situation, respond in the most appropriate manner. How would you handle each call? If it is for your physician, do you put the call through? Do you take a message? Can you handle the call yourself? Provide a brief explanation for each example. “I have been trying to get through to you for over an hour. What is wrong with you people? Do you leave the telephone off the hook? Don’t you realize that there are sick people wanting to get in touch with you? Can’t you afford another telephone line? This is ridiculous!”arrow_forward
- Understand an appropriate course of action in dealing with a malpractice complaintarrow_forwardIdentify five (5) drugs that a registered paramedic CANNOT administer.arrow_forwardIs there a standard operating procedure (SOP) that must be followed when managing leased or borrowed medical equipment in relation to your MEMP?arrow_forward
- In the care of the violent client Identify at least 5 de-escalation techniquesarrow_forwardDiscuss in 1000 words the different types of hazards that any hospital can face.arrow_forwardwhen a small fire breaks out in the kitchen of a long-term care facility, which task should be performed by the practical nurse rather than the unlicensed assistive personnel?arrow_forward
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