Chapter 9, Problem 1E

Imagine that you own a successful landscaping company in your neighborhood, and that you have hundreds of regular clients. First, you must decide what kinds of information about your customers you want your CRM to collect. Can this information be put to use in any manner that improves service or brings in money?

To what extent do Kaiser Permanente members benefit from HealthConnect? Do customers of the Kaiser health plan face any dangers or ethical dilemmas by making use of this technology? What advice would you provide if you were answering these questions as a doctor or nurse?

It's true that advances in globalization and IT are exciting, but they also pose risks to the economies and businesses that depend on them. Give an example of how you overcame two difficulties you've faced while starting your new job.

Local, state, and federal government agencies are establishing e-gov sites in order to improve the efficiency and effectiveness of their operations. After reading the information presented in this module and other sources, write a one-page paper that summarizes six advantages of using e-gov applications for running a city. What are some of the challenges? Yelp is a successful social networking site. After reading the information presented in this module and other sources, write a one-page paper that describes the business model used by Yelp. How does Yelp generate revenue? How can businesses benefit from this social networking site? Who are the top two competitors of Yelp? Twitter has become a very popular personal as well as business social networking site. After reading the information presented in this module and other sources, write a one-page paper that summarizes five ways that a business can use Twitter in order to increase its revenue. What does “trending” mean on Twitter? What…

Certain businesses are increasingly turning to "soft amenities" (on-site childcare that is either free or available at a low cost, on-site gyms, massage parlors, and restaurants) in order to attract and keep talented employees. Workers at Google, for instance, are eligible for a variety of benefits, including free meals at lunch and dinner. What kinds of advantages and disadvantages do these kind of employee incentives bring to companies as well as to the workers who work for such companies? Would these non-tangible benefits be enough to persuade you to take a job with that company? What leads you to believe that is the case? What about gamification, which is the practice of using points, rewards, and other game-like incentives to motivate people to complete tasks?

This is a simple question. Basically, I want to help to outline the ways emerging technologies affect the behavior of citizens in all aspects of their lives, institutions, and governments?

Certain organizations are increasingly using soft facilities (such as free or low-cost on-site childcare, gyms, massages, and restaurants) to recruit and retain qualified employees. Google employees, for example, are entitled to complimentary lunch and dinner, in addition to other benefits. What are the advantages and disadvantages of these types of employee incentives for employers and workers alike? Would these intangible benefits persuade you to work for that organization? Why do you believe that is the case? What about gamification, which employs points, badges, and other game-like incentives?

Explain how General Motors used information technology to improve how people worked together all over the world. What problems did General Motors face when it tried to get people to work together around the world, and how would you suggest Szygenda solve these problems in his present job?

Based on your individual research for this week as well as your own experiences, assess Digital Leadership, including a leader’s ability to transform an organization, results of a leader’s actions on organizational culture, and how changed policies influence behaviors   In my early research so far on Digital Leadership, I have found some interesting viewpoints, such as, "Leadership in the digital economy needs to be more decentralized and should use the collective competence and intelligence in the company" (Petry). Now that we live in such a digital world, it seems common that leaders and managers might not be the most knowledgable or skilled at the task at hand. That's not to say that leadership is any less important, but I think skilled leaders in today's economy must realize that they are merely guiding the ship, and cede control of many aspects of the company. The digital economy is rapidly changing due to technological, political and societal changes and it is the leader's role…