SYSTEM IMPLEMENTATION DISCUSSION

Answer the Below Question A company is considering whether to adopt a new accounting software system. Discuss the potential benefits and challenges of implementing new accounting software. What factors should the company consider when selecting a software system? How can the company ensure a successful implementation and minimize disruption to its operations?

Systems Analysis Consider the following dialogue between a systems professional, Joe Pugh, and a manager of a department targeted for a new information system, Lars Meyer: Pugh: The way to go about the analysis is to first examine the old system, such as reviewing key documents and observing the workers perform their tasks. Then we can determine which aspects are working well and which should be preserved. Meyer: We have been through these types of projects before and what always ends up happening is that we do not get the new system we are promised; we get a modified version of the old system. Pugh: Well, I can assure you that will not happen this time. We just want a thorough understanding of what is working well and what is not. Meyer: I would feel much more comfortable if we first started with a list of our requirements. We should spend some time up-front determining exactly what we want the system to do for my department. Then you systems people can come in and determine what…

An indirect strategY places the main idea after an explanation or reason. Which of the following is a situation that might call for an indirect strategy? Check all that apply. O You need to inform your team that the upcoming project will be a challenge. O You need to convince your coworkers to adopt a new software program that they don't understand. O You are sending a past-due notice on an account. O You need to fire your receptionist. O You want to schedule a meeting to update your boss on a client meeting. Which or the following is a situation that might call for an indirect strategy? O When preventing frustration O when trying to facilitate use of proper words Respects the feelings of the audience

1. Explain which of the conversion methods would be suitable for the following. Justify your choice: Upgrading the software for an Automatic Banking Machine (ABM/ATM) Adding a new inventory system along with new computerized cash registers in a supermarket Implementing a student course management system in a university 2. List four reasons why your participation as a user of an information system is critical during the systems development life cycle, linking the concepts of user involvement and change management in a software implementation project. 3. Why is it so important to understand how a business process works when trying to develop a new information system? TASK B:  In the context of the impact of a change on an organization, How would you characterize the following changes? Adding electronic scoreboards to a cricket grounds. A Telco consolidating call centres in one country. A Telco installing fibre-to-the-home to replace copper wires. A Telco launching a TV service.

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Consider the following dialogue between a system professional, Jim Festin, and a manager of adepartment targeted for a new information system, Charles Puno:Festin: The way to go about the analysis is to first examine the old system, such as reviewing keydocuments and observing the workers perform their tasks. Then we can determine which aspects areworking well and which should be preserved.Puno: We have been through these types of projects before and what always ends up happening isthat we do not get the new system we are promised; we get a modified version of the old system.Festin: Well, I can assure you that will not happen this time. We just want a thorough understanding ofwhat is working well and what is not.Puno: I would feel much more comfortable if we first started with a list of our requirements. We shouldspend some time up-front determining exactly what we want the system to do for my department. Thenyou systems people can come in and determine what portions to salvage if you…

Consider the following dialogue between a systems professional, Joe Pugh, and a manager of a department tar- geted for a new information system, Lars Meyer:Pugh: The way to go about the analysis is to first examine the old system, such as reviewing key documents and observing the workers performing their tasks. Then we can determine which aspects are working well and which should be preserved. Meyer: We have been through these types of projects before and what always ends up happening is that we do not get the new system we are promised; we get a modified version of the old system.Pugh: Well, I can assure you that will not happen this time. We just want a thorough understanding of what is working well and what is not.Meyer: I would feel much more comfortable if we first started with a list of our requirements. We should spend some time up front determining exactly what we want the system to do for my department. Then, you systems people can come in and determine what portions to…

One way ERP vendors help to make the configuration process easier for their customers is to:   All of the above.   develop built-in configuration tools to address most of their customers' needs for system changes.   encourage their customers to use decentralized databases.   train their customers to use an existing system and build interfaces between it and their ERP system.

What are the Alternative Courses of Action to deal with the problems that needs to be identify, specifically regarding the Use of Conversational Artificial Intelligence (AI) of Concentrix Company to provide high-quality service to its customers?

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Lamar LLC is in the process of updating its revenues and receivables systems with the implementation of new accounting software. James Loden, Inc. is an independent information technology consultant who is assisting Tamar with the project. James has developed the following checklist containing internal control points that the company should consider in this new implementation: Will different system access levels for different users be incorporated?

One day,  the company chooses to buy their new accounting information system (AIS), and decide which activities in the systems development life cycle (SDLC) can be skipped? Justify your choice and explanation.

CASE STUDY 4-3 Choosing a Performance Measurement Approach at Paychex, Inc. The following job description is for an account executive at companies, then that account executive is expected to attend Paychex, Inc. (www.paychex.com). Paychex, Inc., is a leading retail trade shows and professional meetings to identify national provider of payroll, human resources, and benefits potential clients and to stay current with the issues facing the outsourcing solutions for small- to medium-sized businesses. retail industry. Paychex is headquartered in Rochester, New York, but the company has more than 100 offices and serves hundreds of ACCOUNT EXECUTIVE JOB RESPONSIBILITIES thousands of clients nationwide. Because account executives often make sales calls individually, their managers do not always directly observe their performance. Furthermore, man- agers are also responsible for sales in their markets and for staying up-to-date on payroll laws. However, account execu- tives are responsible for…

Consider an organisation that wishes to select a vendor to supply a software package. The requirements will be complex, and the client will need considerable help from the vendor to configure and implement the software. Which one of the following actions would you advise against the client doing?          Collect user requirements after the vendor has been selected, but before gap analysis         Consider engaging the selected vendor in a software maintenance contract after the package has been successfully implemented         Perform due diligence before selecting a vendor         Put out an RFP to short-listed vendor candidates

Question #66:  Lamar LLC is in the process of updating its revenues and receivables systems with the implementation of new accounting software. James Loden, Inc. is an independent information technology consultant who is assisting Tamar with the project. James has developed the following checklist containing internal control points that the company should consider in this new implementation: Will all data entry clerks and accounting personnel have their own PCs with log‐in IDs and password protection? Will different system access levels for different users be incorporated? Will customer orders be received via the Internet? Has the company identified an off‐site alternative computer processing location? Does the project budget include line items for an upgraded, uninterrupted power source and firewall? Required: In a two (2) page response, describe the control purpose for each point presented in the case.

Imagine that you realize that the firm you are working for does not have good documentation for its current AIS. You recommend that some system documentation be prepared to assist in developing the AS-IS model of the current system. Of the various documentation techniques covered this week, which ones do you recommend and which would you not recommend? Why?

Brew Bottle Company (BBC) is in the process of planning a more advanced computer-based information system. Slavish & Moore, LLP, BBC’s consulting firm, have recently been provided with an overview of their proposed plan:The Brew Bottle Company Information System (BBCIS) will be created with the help of its employees so that the system will function effectively. This helps ensure that the end product will perform the tasks that the user wants. System construction will begin with prototyping, computer-aided software engineering (CASE) technology, and Gantt charts. From here, systems professionals and a systems administrator who will work fulltime for BBC will create data models of the business process, define conceptual user views, design database tables, and specify system controls. Each user in each department will submit a written description of his or her needs and business problems to the systems professionals. Systems professionals will then perform analysis of feasibility and…

Provide a short narrative of your analysis of the problem. Explain what theories/ concepts apply, how, and why. Then present the solution/computation. Write a short narrative explaining the meaning of the final answer - its implication to the firm. Write a short recommendation/conclusion based on the analysis and solutions. You solved a current problem only. How can you provide for the future? What about contingencies that may arise? What proactive measures can you take?

2 tries left Which of the following are guidelines for minimizing behavioral problems associated with implementing a new or significantly changed information system? (Check all that apply.) A. Control users' expectations by being realistic when describing the merits of the system B. Deal immediately with all emotional reactions to the change by explaining the logic behind change decisions C. Keep the system simple and, where possible, make the changes conform to existing organizational procedures D. Keep communication lines open to help those affected have an attitude of trust and cooperation E. Implement system as soon as possible and have all users help test it That's incorrect.

Questionnaires can be administered both onpaper and via the Internet. Online questionnaires allow for the use of complex analysis tools and real-time results. However, online questionnaires have idiosyncratic challenges. Three such challengescan be computer access concerns, gettingusers to participate, and employee concerns for privacy of results. Discuss when each concern is likely to impact the onlinequestionnaire and how you would addresseach challenge

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