2-1 Consulting Report
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2-1 Consulting Report: Insights from Trader Joe’s Emilee Krenzien
Southern New Hampshire University
MBA 500: Building Business Leaders
Dr. Mark Hobson
April 3, 2022
2
Strategic Thinking versus Operational Thinking
There are a couple differences between strategic thinking and operational thinking, but one of the major differences is the timeframe of the goals that are being set. Strategic thinking is focused more on long-term goals and looks at the company as a whole. Operational thinking is known for more short term goals, focusing on specific behaviors/actions that need to take place (Schermerhorn and Bachrach, 2020, p. 162). Trader Joe’s uses strategic thinking to keep customers coming back and to keep employees happy while working for the company. They use operational thinking to help keep costs low. Separating thinking into long-term and short-term will help the company grow and be motivated. The short-term goals will allow for better morale and faster growth. The long-term goals will give employees something “big picture” to work towards. One Strategic KPI
A strategic KPI for Trader Joe’s would be an employee turnover rate. Trader Joe’s has a commitment to making their business a good place to work. They fulfill this commitment by offering employees benefits like competitive wages, medical benefits, paid vacation, paid retirement, and an employee discount on their already low prices (Schermerhorn & Bachrach, 2020, p. 390). Looking at the employee turnover rate will give Trader Joe’s a good indication if their strategy is keeping the same employees around long-term. One Operational KPI
An operational KPI for Trader Joe’s would be a cost per item report for all food products.
The goal is to keep prices low by getting rid of items that increase in price (Schermerhorn & Bachrach, 2020, p. 390). A way to achieve this goal is to look at how much it costs to order the same product each time it is ordered and compare it to the previous price of the product. This is
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Related Questions
Strategic planning is a fundamental process in business management that involves setting long- term goals and developing a roadmap to achieve them It encompasses analyzing the internal and external environment, identifying opportunities and threats, and formulating strategies to capitalize on strengths and mitigate weaknesses. Key components of strategic planning include defining the organization's mission, vision, and values, conducting SWOT (Strengths, Weaknesses, Opportunities, Threats) analysis, setting SMART (Specific, Measurable, Achievable, Relevant, Time-bound) goals, and implementing action plans. Effective strategic planning enables organizations to align resources, prioritize initiatives, and adapt to changes in the competitive landscape, ultimately driving sustainable growth and success.
Question: How can organizations ensure that their strategic planning process remains flexible and responsive to evolving market conditions and internal dynamics?
arrow_forward
If you were in charge of strategic planning for your organization, what changes would you make? Give at least (1) unique strategy in today’s world for nonprofit and profit organizations.
When developing and implementing strategy, does the organization effectively balance short and long-term priorities? Why?
Does the organization need several strategies for differentiation, innovation, customer alignment, and a detailed plan of forecasted strategies? Why?
Please Answer this Thank You.
arrow_forward
You are creating or operating your own business (manufacturing, service company). According to what you have studied in the contemporary management course, you are required to.
Prepare the company’s vision, mission and values.
propose the company's SWOT matrix from your point of view
through the SWOT analysis, identify the main grand startegy (strategic trend)
whithin each grand startegy ( strategic trend), set the main goals (3 or 4 goals) the company seeks to achieve
arrow_forward
Over a decade ago, Folkhälsan—a healthcare nonprofit based in Finland—recognized the need for an integrated strategy and improved performance management. Monica Niemi is Folkhälsan’s development manager and played an integral role in the creation of the organization’s Department of Strategy Management. Monica shared with us a little about life at Folkhälsan before the Balanced Scorecard, the difficulties and successes the nonprofit has had with strategic planning, the unique challenges a healthcare organization may face when handling performance management, and best practices you can put in place for your scorecard rollout.About FolkhälsanFolkhälsan, a nongovernmental organization in the social and healthcare sector, was founded in 1921. Today, Folkhälsan has approximately 1,500 employees and 19,000 members in its local association.The organization has five primary divisions:-Folkhälsan Foundation: This division has the responsibility of coordinating operations for the entire…
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Devising the company’s overall strategic plan is top management’s responsibility.However, few top executives formulate strategic plans without lower-level managers’input. In view of the current business competitive pressures do you think this strategy will work, give your arguments? Also explain why strategic planning is important to all managers. and briefly describe the steps of strategic planning process.
This question is related to human resource management
arrow_forward
The table contains the characteristics of different types of organizational plans. Use your knowledge of organizational plans to answer the questions
about the table.
Characteristic
Set by
Time frame
Focus
Scope
O A
B
Which column best describes the characteristics associated with strategic plans?
Strategic
Tactical
Given your knowledge of organizational plans, which type of plan is described in column B?
Operational
A
Board of directors, top management
Long-range
Sources of competitive advantage
General
B
Strategic
Tactical
Upper, middle management
Intermediate
Strategic business units
Somewhat specific
Operational
Given your knowledge of organizational plans, which type of plan is described in column C?
с
Middle, lower-level managers
Short-range
Departmental activities
Specific and concrete
arrow_forward
1) Using the information in Table 2.2 and Table 2.3 from Chapter 2, critique the adequacy and merit of
the following vision statements, listing effective elements and shortcomings. Rank the vision
statements from best to worst once you complete your evaluation.
American Express
We work hard every day to make American Express the world's most respected service brand.
Hilton Hotels Corporation
Our vision is to be the first choice of the world's travelers. Hilton intends to build on the rich
heritage and strength of our brands by:
Consistently delighting our customers
Investing in our team members
● Delivering innovative products and services
Continuously improving performance
Increasing shareholder value
Creating a culture of pride
Strengthening the loyalty of our constituents
●
●
MasterCard
A world beyond cash.
BASF
We are "The Chemical Company" successfully operating in all major markets.
Our customers view BASF as their partner of choice.
Our innovative products, intelligent solutions…
arrow_forward
Considering the many different perspectives on what strategy is and how strategic planning should occur, which of the following is the best statement?
Organizations cannot predict the future and thus should rely on a continuous, emerging strategy.
Organizations should practice ‘strategic competence’ by focusing on what they’re best at.
Organizations should pay particular attention to the resources they have when making strategic choices.
Organizations should only concern themselves with leveraging their core competencies.
Organizations should live their strategy on a daily basis.
arrow_forward
Identify who or who is responsible for the strategic leadership of an organization and mention the five key areas in an organization.
Explain what a strategic vision is and what is its importance in the company. Provide an example of a company vision.
Explain what a mission statement is and what is its importance in the company. Provide an example of a company mission statement.
arrow_forward
Chosen Company: Walt Disney World
In strategic planning, what components would you consider necessary for creating a strategic plan?
Using your chosen company for this course, explain what components they use and whether they do a good job of communicating their plan to their workforce.
arrow_forward
How can I answer the following questions Why is goal setting important in strategic planning?
What are the consequences of poorly developed goals?
How can I prioritize your organization’s goals?
arrow_forward
1-
Entrepreneurs must set goals that are
Specific, Masked, Actionable, Reasonable, Tacy
Specific, Masked, Actionable, Reasonable, Time bound
Special, Metered, Actionable, Reasonable, Timely
Specific, Measurable, Actionable, Relevant, Time-bound
2-
According to Mark Cuban, the #1 reason why entrepreneurs fail is
Lack of money, lack of energy
Lack of brain, lack of hard work
Lack of family and professional connections
Lack of good idea
3-
Starting a new business guarantees freedom
True
False
4-
Who is an intrapreneur?
People who are responsible for internal activity in an entrepreneurial venture
people who independantly set up big organizations
people who take up entrepreneurial activity as part of a bigger organization
5-
Successful entrepreneurs have following qualities
They are highly emotional
None of the above
They care too much for self-respect
They are very creative
arrow_forward
Explain the following with a minimum of 6 sentences each.
Give at least 3 barriers why Strategic Management implementation becomes a failure. Justify.
Who are the parties responsible or involve in the proper implementation of the Strategic plan? Why?
arrow_forward
For each type of goal listed below, indicate the level of management responsible for setting that type of goal.
Mission statement
Operational goals
Strategic goals
Tactical goals
Board of directors Top Middle Lower
O
O
O
arrow_forward
How do vision and mission statements affect the strategic management process? Select an example of strong vision and mission statements and include them here. Why do you think these are strong statements? How do the statements contribute to a perception of company's overall competitiveness? Cite any sources used to support your answer.
arrow_forward
Write two to four sentences setting forth the long-term direction and strategic path that management intends to follow.
The statement should clearly articulate your answer to "Where we are headed?" and should explain why the direction in which you intend to point the company makes good business sense.
Your strategic vision statement should describe the kind of company that management is trying to create and the market position you are trying to stake out.
You may want to summarize the essence of your strategic vision with a phrase or company slogan.
arrow_forward
How would you define the mission and vision statement for an organization? Why do we need to study mission and vision in strategic management? What is the importance of strategic management?
arrow_forward
Review the material on the history of strategic management from Business Strategy: The Art, Science, and Craft of Decision-Making and the selections from Chapter Four in Principles of Management Then, go to the Discussion Forum for Unit 1 and engage in a dialogue with your classmates by answering the following questions:
How has modern strategic planning changed since the 1970s? In what ways has strategic planning stayed the same since the 1970s? How do firms use mission and vision statements within a modern organization?
Research the vision and mission statement of an organization youâre familiar with and share it with the class How might you improve on the statements?
arrow_forward
Analyze . how tactical plans bridge the gap between strategic goals and operational execution.
arrow_forward
Explain phases of development of strategic management
1. Long-range planing2. Strategic Management3. Strategic (Externally Oriented) planning4. Basic money financial (Budgeting)5. Complex Systems Strategy:
arrow_forward
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- Strategic planning is a fundamental process in business management that involves setting long- term goals and developing a roadmap to achieve them It encompasses analyzing the internal and external environment, identifying opportunities and threats, and formulating strategies to capitalize on strengths and mitigate weaknesses. Key components of strategic planning include defining the organization's mission, vision, and values, conducting SWOT (Strengths, Weaknesses, Opportunities, Threats) analysis, setting SMART (Specific, Measurable, Achievable, Relevant, Time-bound) goals, and implementing action plans. Effective strategic planning enables organizations to align resources, prioritize initiatives, and adapt to changes in the competitive landscape, ultimately driving sustainable growth and success. Question: How can organizations ensure that their strategic planning process remains flexible and responsive to evolving market conditions and internal dynamics?arrow_forwardIf you were in charge of strategic planning for your organization, what changes would you make? Give at least (1) unique strategy in today’s world for nonprofit and profit organizations. When developing and implementing strategy, does the organization effectively balance short and long-term priorities? Why? Does the organization need several strategies for differentiation, innovation, customer alignment, and a detailed plan of forecasted strategies? Why? Please Answer this Thank You.arrow_forwardYou are creating or operating your own business (manufacturing, service company). According to what you have studied in the contemporary management course, you are required to. Prepare the company’s vision, mission and values. propose the company's SWOT matrix from your point of view through the SWOT analysis, identify the main grand startegy (strategic trend) whithin each grand startegy ( strategic trend), set the main goals (3 or 4 goals) the company seeks to achievearrow_forward
- Over a decade ago, Folkhälsan—a healthcare nonprofit based in Finland—recognized the need for an integrated strategy and improved performance management. Monica Niemi is Folkhälsan’s development manager and played an integral role in the creation of the organization’s Department of Strategy Management. Monica shared with us a little about life at Folkhälsan before the Balanced Scorecard, the difficulties and successes the nonprofit has had with strategic planning, the unique challenges a healthcare organization may face when handling performance management, and best practices you can put in place for your scorecard rollout.About FolkhälsanFolkhälsan, a nongovernmental organization in the social and healthcare sector, was founded in 1921. Today, Folkhälsan has approximately 1,500 employees and 19,000 members in its local association.The organization has five primary divisions:-Folkhälsan Foundation: This division has the responsibility of coordinating operations for the entire…arrow_forwardDevising the company’s overall strategic plan is top management’s responsibility.However, few top executives formulate strategic plans without lower-level managers’input. In view of the current business competitive pressures do you think this strategy will work, give your arguments? Also explain why strategic planning is important to all managers. and briefly describe the steps of strategic planning process. This question is related to human resource managementarrow_forwardThe table contains the characteristics of different types of organizational plans. Use your knowledge of organizational plans to answer the questions about the table. Characteristic Set by Time frame Focus Scope O A B Which column best describes the characteristics associated with strategic plans? Strategic Tactical Given your knowledge of organizational plans, which type of plan is described in column B? Operational A Board of directors, top management Long-range Sources of competitive advantage General B Strategic Tactical Upper, middle management Intermediate Strategic business units Somewhat specific Operational Given your knowledge of organizational plans, which type of plan is described in column C? с Middle, lower-level managers Short-range Departmental activities Specific and concretearrow_forward
- 1) Using the information in Table 2.2 and Table 2.3 from Chapter 2, critique the adequacy and merit of the following vision statements, listing effective elements and shortcomings. Rank the vision statements from best to worst once you complete your evaluation. American Express We work hard every day to make American Express the world's most respected service brand. Hilton Hotels Corporation Our vision is to be the first choice of the world's travelers. Hilton intends to build on the rich heritage and strength of our brands by: Consistently delighting our customers Investing in our team members ● Delivering innovative products and services Continuously improving performance Increasing shareholder value Creating a culture of pride Strengthening the loyalty of our constituents ● ● MasterCard A world beyond cash. BASF We are "The Chemical Company" successfully operating in all major markets. Our customers view BASF as their partner of choice. Our innovative products, intelligent solutions…arrow_forwardConsidering the many different perspectives on what strategy is and how strategic planning should occur, which of the following is the best statement? Organizations cannot predict the future and thus should rely on a continuous, emerging strategy. Organizations should practice ‘strategic competence’ by focusing on what they’re best at. Organizations should pay particular attention to the resources they have when making strategic choices. Organizations should only concern themselves with leveraging their core competencies. Organizations should live their strategy on a daily basis.arrow_forwardIdentify who or who is responsible for the strategic leadership of an organization and mention the five key areas in an organization. Explain what a strategic vision is and what is its importance in the company. Provide an example of a company vision. Explain what a mission statement is and what is its importance in the company. Provide an example of a company mission statement.arrow_forward
- Chosen Company: Walt Disney World In strategic planning, what components would you consider necessary for creating a strategic plan? Using your chosen company for this course, explain what components they use and whether they do a good job of communicating their plan to their workforce.arrow_forwardHow can I answer the following questions Why is goal setting important in strategic planning? What are the consequences of poorly developed goals? How can I prioritize your organization’s goals?arrow_forward1- Entrepreneurs must set goals that are Specific, Masked, Actionable, Reasonable, Tacy Specific, Masked, Actionable, Reasonable, Time bound Special, Metered, Actionable, Reasonable, Timely Specific, Measurable, Actionable, Relevant, Time-bound 2- According to Mark Cuban, the #1 reason why entrepreneurs fail is Lack of money, lack of energy Lack of brain, lack of hard work Lack of family and professional connections Lack of good idea 3- Starting a new business guarantees freedom True False 4- Who is an intrapreneur? People who are responsible for internal activity in an entrepreneurial venture people who independantly set up big organizations people who take up entrepreneurial activity as part of a bigger organization 5- Successful entrepreneurs have following qualities They are highly emotional None of the above They care too much for self-respect They are very creativearrow_forward
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