MBA-FPX5018__Assessment4-1 (1)
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1
Project Management
Cosmo Inc
David Estaphnous
MBA-FPX5018
10/26/2023
2
Table of contents
Executive Summary
3
Project Charter
4-7
Project Scope
8-9
Work Breakdown Structure(WBS)
10
Project Management Schedule
11
Project Management Cost(Budget)
11-12
Risk Management Plan
12-15
Project Quality Plan
15-17
Project Close and Lessons Learned
18
Appendices
20
References
20-21
3
Executive Summary
Cosmo Inc. is known as one of the industry leaders in wearable technology, holding a 33 percent
market share. CEO Harold Living has noticed that the level of competition has increased. Thus,
Mr. Living has instructed his staff to create a new marketing plan to grow the consumer base by
20% and wearable technology manufacturing by 25%. The marketing team has been instructed
to use modern technologies, such as social media and data analytics, for predictive analytics to
find known and unknown client segments to meet those objectives. The marketing campaign
aims to establish Cosmo Inc. as a top contender in the wearable technology space. Furthermore,
to build a better digital business for the future, produce and support goods that enhance the
customer experience, and mesh embedded services of people, devices, and information, the
marketing plan must incorporate technology into the current ERP and marketing systems.
Utilizing cutting-edge technologies like mobile, loT, and artificial intelligence apps are some
ways to accomplish that goal. The team will need a project charter and accompanying project
management plan to direct the work and stay on schedule. The project's specifications include a
10-week timeline, a $150,000 budget, and a 6-month campaign duration. Performance reports
that will be created to track client growth and customer satisfaction will be used to gauge the
project's success. Customer service, information technology, marketing, and finance are among
the departments working on the initiative.
4
Project Charter (Assessment 1)
Project Title: Incorporating technology trends into the company’s strategic marketing,
Project Start Date: September 10th, 2023
Projected Finish Date: March 10th 2024
Budget Information 150,000
Project Manager: David E.
Business Need
:
Cosmo, Inc. is a pioneer in creating and marketing wearable technology, including products that
offer lifestyle counseling, nutritional coaching, and exercise coaching. The business has a 33%
market share in wearable technology. Senior leadership knows the entry of competition could
harm future profitability after doing a marketing study. The company decided management
should devise a new marketing approach to expand and maintain market share. Cosmo also
chooses to include technology trends, such as the Internet of Things (IoT), digital services, data
analytics, and the mobile technology revolution, into the company's strategic marketing based on
data analytics. A task force is chosen to examine the data analytics reports from Cosmo, Inc. and
its rivals to suggest an entirely novel approach.
Project Objectives
:
●
Create a marketing campaign strategy to boost wearable technology output by 25%.
●
Finding untapped client segments based on age, demography, income, education, and
technology will increase your customer base by 20%.
●
Utilize modern technology, such as social media and data analytics, for predictive
analytics to find known and unknown client segments.
●
Become a dominant player in the wearable technology market.
●
Utilize cutting-edge technologies, such as IoT, mobile technology, and artificial
intelligence applications, to overtake competitors (an application, AI-integrated website)
●
Technology should be integrated into existing ERP and marketing systems to better future
digital businesses, provide and support products, and "mesh" embedded services of
people, devices, and content( survey current customers, reward or incentivize survey
takers)
Approach
: The five phases of project management are initiation, planning, execution,
monitoring and control, and closure. These strategies will ensure accountability and productivity
are held to higher standards.
Initiation: This phase will clearly define the project's standards and scope. The initiation
stage aims to extensively outline the project objectives needed by the strategic marketing plan.
5
The project’s outline should also be extensive enough to lead to the planning stage. The initiation
phase should start as soon as possible to prepare for the planning phase(PMI, 2017)..
Planning: This phase will address how the project's goals should be accomplished, who
will be the key employees, what their duties will be, set up the timelines, and establish the most
effective way to achieve the project’s goals, leading to the execution phase. The planning stage
should also include a work breakdown structure(WBS) to subdivide the project’s work into
smaller, more manageable components. Lastly, An essential part of the planning stage is
identifying risks and documenting risk management(PMI, 2017).
Executing: This is the phase where all the plans are implemented. This phase will outline
the process of all the work needed for the project to achieve its goals and objectives. The process
should also outline weekly meetings to revisit the goals and ensure proper implementation(PMI,
2017).
Monitoring and Control: This phase is needed to monitor, evaluate, and control the
project's performance, as well as to spot any areas where plan adjustments are necessary and start
the necessary changes. This phase’s primary advantage is that project performance is monitored
and measured regularly to spot deviations from the project management plan. Thus, Monitoring
involves gathering, calculating, and communicating performance data and analyzing measures
and trends to improve operations. Lastly, this phase aims to control costs, schedules, and
risks(PMI, 2017).
Close-out: The project will end with goals achieved as specified.
Assumptions
:
There is an operating website that customers go on to buy products, an application that
assists customers in making better decisions about purchasing, social media pages, and websites.
Additionally, part of the budget will be devoted to social media ads.
Constraints
:
There will be a time constraint of 10 weeks and a budget constraint of 150,000.
Constraints on performance to meet customer’s and project demands.
Dependencies
: Budget of 150,000, a time limit of only ten weeks, the popularity of wearable
merchandise, Human resources, and external resources.
Initial Risk Factors
:
●
Project going over budget
●
Project schedule (schedule over budget or exceeding time),
●
Security, Safety, and privacy compromise
●
External Factors(Hackers hack into the system)
6
●
Human resources (employees quitting and not completing the project).
●
Marketing receiving negative responses.
Regulatory Cost and Impact:
Security, Privacy, and Safety of Consumers: There is a robust system that uses encryption to
avoid breaches of privacy, security, or safety of customer information(Canali, 2022). If the
system stores data, the FTC mandates that applications and websites don't access consumer’s
information they don't need. Should the website or the app need information about the consumer,
it is the responsibility of the business to develop a security system to enhance security, such as
two-factor authentication. Additionally, the company must adhere to HIPPA laws, where
consumer information is protected from third parties without the consumer’s consent(CDC,
2022).
Roles and Responsibilities
Role
Name
Organization
and Position
Responsibilities and Tasks
on the Project
Contact
Information
Project
Sponsor
Harold
Living
President
Oversee the project
Harold.living
@gmail.com
Project
Manager
David E
Project Manager
Conducts meetings to
initiate the project,
manages the project with
the team, conducts team
meetings to discuss key
performance
indicators(KPI), Performs
SMART targets, Monitor
progress of projects,
outlines expectations, and
reports directly to the
project sponsor
davide@gma
il.com
Marketing
Manager
Brandon Park
Marketing
informs the marketing
strategy team, does
competitor and market
research with the sales
department, develops
product pricing,
researches customer
segments, splits test ads
and markets in different
brandon-park
@gmail.com
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