BUS309 Week 7 Quiz
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Strayer University *
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Course
309
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Business
Date
Feb 20, 2024
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docx
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Score for this attempt:
50
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Submitted Feb 13 at 10:44am
This attempt took 7 minutes.
Question 1
10
/ 10 pts
What Act explicitly bars state and local regulations of emissions systems before cars are sold?
Better Business Bureau
The Clean Air Act
The Customer Service
Question 2
10
/ 10 pts
What device did Volkswagen install in hundreds of thousands of vehicles that
reduced nitrogen oxide emissions, however, the emissions did not meet federal standards?
Exhaust busters
Defeat
Emissions evaders
Question 3
10
/ 10 pts
What term refers to the degree to which consumers believe that a company is willing and able to deliver on its promises to satisfy consumer needs and wants?
Corporate Credibility
Customer understanding
Customer appreciation
Question 4
10
/ 10 pts
The diesel scandal had a noticeable effect on Volkswagen customers’ loyalty and trust, leading to:
a crucial drop in sales and profits
significant sales
no change in financial status
Question 5
10
/ 10 pts
In 2015, a new CEO took over Volkswagen with a pledge to:
Fire everyone involved in “Dieselgate”
Win back the trust of customers
Never sell a diesel vehicle in the United States again
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The year-end adjusted trial balance of Hilltoppers Corporation included the following account balances: Cash, $5,000; Equipment,
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