qso 510 6-1

Can I get assistance with the following scenario   Sally and Sam have recently purchased from the Edgars Red Hanger sale. However, both had encountered different levels of customer service. Sally was assisted by a member of staff and was able to get the style and size that she needed. Sam on the other hand walked around the store for a period of time just looking for someone to help but was unable to get any assistance. Based on these experiences, this has impacted on the way they will make future purchases. Provide a brief report to Edgars to outline the importance of relationship marketing with the above scenario in mind. Provide examples to support/justify your answer.

Forecasting, and Queuing model are examples of management science tools Explain why they are important List three positive  and three negative outcomes from these application of management science. Be sure to consider outcomes for workers and society as a whole, not just the monetary and nonmonetary impacts on business stakeholders.

The observation that the company has been receiving an increased number of complaints about employees, including "unsmiling and unhelpful relationship manager” and “hassled-looking teller", represents: The observation that the company has been receiving an increased number of complaints about employees, including "unsmiling and unhelpful relationship manager” and “hassled-looking teller", represents: A performance gap An opportunity gap Both (a) and (b) None of the above.

Job Safety

For each of the following report situations, write a clear problem statement and list what factors could or should be explored. A building contractor engaged to remodel an office for the Company X submits a report summarizing its weekly progress  The supervisor do Department X must prepare a report about the need for a new staff member Baker, Inc is experiencing higher than normal employee turnover. An executive must rank three subordinates on the basis of their suitability for promotion to a particular job.  A restaurant manager must compare two possible suppliers of fresh seafood. An investment consultant must advise a client on whether to invest in the development of a lake resort. A consultant needs to help a wine shop improve its profits.

An electrical contractor's records during the last five weeks indicate the number of job requests: Week: Requests: 1 2 3 25 27 25 4 26 57 27

Reaction to essay below. Do you agree or disagree? Any additional thought? The hospital human resource (HR) manager plays a crucial role in the smooth functioning of the hospital. They ensure that all human resource functions are carried out according to regulations and contribute to a positive work environment for all employees. The Human Resources department plays a crucial role in ensuring that the hospital maintains compliance with all pertinent state and federal regulations regarding employee hiring, firing, compensation, benefits, and other related human resource matters. Two theories that can be used in this work environment are the scientific management theory and the knowledge management theory. The scientific management theory can be used in almost any human resources department. This theory assigns workers to tasks that are based on their natural skill sets. Tasks can be separated into employee hiring, benefits, and work-related human resource problems. This in turn…

Syhoo Senior Center, a not-for-profit entity, enjoys the services of a group of high-school-age people who each agree to work three afternoons a week for three hours each afternoon performing a variety of patient-related services, such as writing letters for those who are unable to do so, delivering mail to the patient rooms, and pushing wheel-chair patients across the grounds. The services rendered by these young people enhance the quality of life for the residents. They could not be provided if they were not donated because there are not enough resources to do so. In year 2019, the young people donated 5,000 hours in total. The services would have cost $10.00 per hour if they had been purchased but they were worth $20 an hour to Syhoo Senior Center. A local CPA firm also donates its services to prepare the annual tax return and other federal and state required paperwork which must be filed to maintain its status as a tax-exempt organization. During 2019 the CPA firm provided 500…

19 Identify the people who popularized the balance scorecard. a. Moore b. Gerald c. Rayland d. Kaplan and Norto

The first step in the human resource planning process is   Question 3 options:   preparing a job analysis.   forecasting future human resource needs   assessing future demand.   assessing future supply

Forecast the new Workforce Scheduling of JP Morgan Chase & Co.

Subject: management science

Question 4Conceptual skills are needed by managers to build upon job--‐specific, technical knowledge or Expertise Select one: TrueFalse Question 5PESTEL and SWOT are two analytical tools used for environmental analysis. Select one: TrueFalse

A 100-year-old manufacturing firm has had an excellent reputation for high-quality products, with all sales to the private sector. Recently, the firm expanded sales to the government’s defense department, and high profits rapidly declined. Historically, (1) personnel practices have been popular with employees—flexible work schedules and limited supervision (resulting in high morale), and (2) security in warehouses and production has been limited (yet minuscule pilferage occurred). In analyzing why profits have declined, which of these risks would be of least concern?   CHOICES A) A younger workforce will likely be less educated and trainable. B) A very loyal workforce is being replaced by a younger workforce with less loyalty and more likelihood of abusing attendance requirements and engaging in pilferage. C) None of the choices D) In contract sales to the defense department, the firm is subject to tighter controls over classified inventories, and the loose controls needed…

1. The survey results that 54% of the organizations are planning to hire full time employees. Keeping in view the changes in the nature of work during pandemic and increase in the remote working i.e. WFH, what will you propose to change in; Hiring process Skill set demand

As a manager, you cannot evaluate:   Question 4 options:   The performance of the employee   The behavior of the employee   The risk taking characteristics of the employee   The attitude of the employee

Scenario 1: The Restaurant You are a manager of a restaurant. It was Saturday evening and the restaurant is full of customers. There are even other customers who are waiting to get seated. One of your staff, Raphael, called your attention that Bea (another staff) is taking too long talking to a customer every time she serves them. Because of this, other employees take time to talk to their customers as well so they’ll serve less people. This caused a delay in the service. When you are about to call the attention of Bea regarding the matter, you’ve noticed that her customer is one of your VIP customers. QUESTION 1: How will you build an effective team after this incident?

Scenario 1: The Restaurant You are a manager of a restaurant. It was Saturday evening and the restaurant is full of customers. There are even other customers who are waiting to get seated. One of your staff, Raphael, called your attention that Bea (another staff) is taking too long talking to a customer every time she serves them. Because of this, other employees take time to talk to their customers as well so they’ll serve less people. This caused a delay in the service. When you are about to call the attention of Bea regarding the matter, you’ve noticed that her customer is one of your VIP customers. QUESTION 1: How will you manage the conflict in this situation?

RASM is defined as Revenue per Available Seat Mile and is a common metric to understand flight performance across different routes. Based on the chart below, what would you expect to see in March on a YoY basis? 20 18 16 14 12 10 8 6 4 2 0 Jan-18 Feb-18 Mar-18 Apr-18 May-18 a) Weaker performance YoY b) Stronger performance YoY c) Identical performance YoY d) There are no indicators of performance Jun-18 RASM Jul-18 Aug-18 Sep-18 Oct-18 Nov-18 Dec-18 Jan-19 Feb-19

Donna Karan is the director of health information services at Up-Scale Heights Community Medical Center. The medical center has established an objective performance appraisal (PA) system based on supervisory ratings in each of five performance dimensions: cooperation, dependability, attitude, quality of work, and quantity of work. The ratings are based on a five-point scale ranging from 1 (unacceptable) to 5 (outstanding). Supervisors are required to provide extensive narrative documentation to justify any ratings of "outstanding." Employees receiving below an overall rating of 3 (average) will not be eligible for consideration for the annual salary increment. Donna’s managers have expressed dissatisfaction with this system because of numerous complaints by employees about perceived unfairness in its administration. In job satisfaction surveys, employees have criticized the PA system as being too subjective and unfair and not very relevant to their jobs. In addition, departmental…

INAL SINAVI 17 - - is a parametric analysis method which allows obtaining the capacity curve from a dynamic analysis. This procedure offers to investigate, by scaling the induced base acceleration, a continuous picture of the structural behavior from elastic to yield range and eventually to collapse. Time-history representation of ground motions Hysteretic models for components behavior a) b) Time-history analysis d) Incremental dynamic analysis Boş bırak 17/20 Sonraki> Карat KÖnceki

Subject:- accounting

In the last three (3) years the company has grown from 30 employees to 100. Jason and LeAnn need advice on controlling the daily staffing levels, so A&E are able to meet or exceed customer expectations for responsiveness without sacrificing its own identity as a company. Choose one of the issues facing A&E and propose a solution and rationale for your response. Paid vacation along with the most valuable times for vacation (peak season time off) Attendance Issue-The Weekend Flu (Friday-Monday) A&E needs to know whether customers are satisfied with the products and responsive to their needs as outdoor enthusiasts.

Which of the following examples illustrates the Natural conditions in the general environment? * Enormous hurricane Income levels of an individual Housing options for an individual Job options for an individual

Q1. What role do you believe hospital administrators have played in contributing to nursing shortages and high nurse turnover?   Q2. What could hospitals do during recruitment and selection to help nurse retention?  Q3. What steps could hospitals take to ensure male and female nurses are given equal opportunities in compensation and promotion decisions?  Q4. Why do you think so many nurses continue to work, despite the many challenges they face and the lack of safety on the job? Explain your points.

Principles of management are not:   Question 12 options:   absolute   Behavioral   universal   Flexible

Prepare the job description and job specification for the position of “Head Coach” of England Cricket Team.