Coaching Colleagues: Skills Assessment & Strategies Guide

SITXHRM007 - Coach others in job skills Assessment 2 – Written Assessment Trainee Name Click or tap here to enter text. Trainee ID Number Click or tap here to enter text. Trainer/ Assessor Name Click or tap here to enter text. Submission Attempt Attempt 1 - ☐ Attempt 2 - ☐ Attempt 3 - ☐ Trainee Declaration : "I hereby certify that:  This assessment is my own work based on my personal study/research, in my own words.  I have cited all sources and material used to assist my research for this assessment.  I have not copied or plagiarized any part of this assessment from another student.  I or any other student has not submitted this assessment previously.  I have kept a copy for my own records.  I am aware of the availability of reassessment consistent with the Institute’s Reassessment Policy.  I understand my right to appeal the assessment or reassessment outcome, as per the Institute’s Complaints and Appeals Policy. Trainee Initials Date Click or tap here to enter text. Click or tap here to enter text.

Questions 1 What is the purpose of coaching colleagues. How would you identify the coaching needs within an organisation? Click or tap here to enter text. 2 Describe the following learning styles Auditory: Click or tap here to enter text.

Visual: Click or tap here to enter text. Kinaesthetic: Click or tap here to enter text. 3 What type of learning barriers could affect coaching? Click or tap here to enter text.

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4 Discuss 3 issues which may make it difficult for people to learn in the workplace? 1. Click or tap here to enter text. 2. Click or tap here to enter text. 3. Click or tap here to enter text. 5 In your own words, explain what makes an effective coach? Click or tap here to enter text. 6 List 2 different communication techniques used in coaching and their advantages and disadvantages Communication Techniques Advantages Disadvantages Verbal Click or tap here to enter text. Click or tap here to enter text.

Non-Verbal Click or tap here to enter text. Click or tap here to enter text. 7 Explain what the acronym TNA stands for, and what is its purpose? Click or tap here to enter text. 8 List 4 things should you advise your student of before commencing a coaching session? 1. Click or tap here to enter text. 2. Click or tap here to enter text. 3. Click or tap here to enter text. 4. Click or tap here to enter text. 9 What is a scope of a coaching session? Click or tap here to enter text.

10 You are requested to coach 2 new employees. One employee is seemingly loud and disruptive. What should you do? Click or tap here to enter text. 11 Provide 3 examples of inappropriate circumstances for coaching. 1. Click or tap here to enter text. 2. Click or tap here to enter text. 3. Click or tap here to enter text. 12 Provide 3 examples of insufficient opportunities to practice. 1. Click or tap here to enter text. 2. Click or tap here to enter text. 3. Click or tap here to enter text. 13 What should you do after conducting a coaching session?

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Click or tap here to enter text. 14 Why is feedback important? Click or tap here to enter text. 15 What is a feedback sandwich? Click or tap here to enter text. 16 How would you follow up with a trainee after conducting coaching sessions? Why?

Click or tap here to enter text. 17 How could you identify and review performance problems during your coaching and after your coaching session? Click or tap here to enter text. 18 List 3 legislative requirements must you adhere to when delivering work-based training including OHS/WHS legislation in each state in Australia. 1. Click or tap here to enter text. 2. Click or tap here to enter text. 3. Click or tap here to enter text.

SITXHRM007 - Written Assessment

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