Communication Strategy for Adaptive Leadership ToolkitMBA530Final

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Southern New Hampshire University *

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530

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Business

Date

Jan 9, 2024

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docx

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10

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1 Communication Strategy for Adaptive Leadership Toolkit Karen K Boyd Southern New Hampshire University MBA 530: Leading People & Organizations Professor Michael Alexander November 19, 2023
2 Overview This paper covers the   communication strategy of my organization and the business problems we are currently facing within our leadership. We will discuss the leadership strengths and weaknesses of our employee engagement survey. I will discuss the personal development plan and the leadership goals. I will also address the adaptive leadership toolkit I have designed to address the leadership needs of our company. I will conclude this paper with information on the rollout and implementation, the metrics and deliverables, and the methods of communication and feedback that can be implemented.
3   Business Problems Currently, within the company, the struggle is within leadership and how they are interacting with their teams. Some leaders are aware of their emotional and social intelligence while being aware of their interpersonal skills. The impact of emotional intelligence on a team can play a significant role in how they work together and with their leader. According to Lundberg, "Depending on how we handle highly challenging situations, we can be the positive, calming voice that demonstrates wisdom, knowledge, and high emotional capacity." (Lundberg,2021) Being a leader who can exhibit both emotional intelligence and social intelligence and interpersonal skills can build and manage a successful team. Current Areas of Strength Adaptive leadership has been described as the ability of a leader to assemble individuals to solve complex problems and flourish (Doyle, 2017). The current strength of the prosthetic company is the level of service it provides to its clientele. Employees noted within the survey that they have the tools and resources to do their job and clearly defined quality goals. This is possible because the company has Specific, Measurable, Achievable, Relevant, and Time-Bound (SMART) Goals. The company also makes it a point to have an outstanding work-life balance.  Current Areas of Weakness A significant weakness within the company is how employees feel toward leadership. The employees need more trust in some of their leaders due to a lack of recognition and not feeling they matter to the company. Solis (2021) shared that only 22% of executives surveyed by the Harvard Business Review Analytic Services are making employee experience a top-five
4 priority for investment. When leaders show that employee experience is not as important as making money or dealing with unethical behavior from their management team, it creates an unhealthy work environment. Employees also feel that management needs to score higher about an inclusive environment where employees are considered individuals and that management has created an environment where they feel that their suggestions and complaints are addressed. The adaptive toolkit can help improve these areas that have dropped in numbers over the last four years. Personal Development Plan Each manager and team leader needs to conduct a Leadership Practice Inventory (LPI) Assessment to see where they are regarding their type of leader. "Leadership development involves the interaction between the individual leader and the social environment." (Doyle,2017) The employee survey gives insight into how the company functions. In contrast, the LPI will provide insight into their strengths and weaknesses, thus helping to create a personal development plan for each manager. This personal development plan will include creating SMART goals, addressing learning goals, resources, and strategies for learning, identifying measurable outcomes, and specifying completion dates for learning experiences. ( Leadership Development Toolkit , 2008) SMART goals help to create a way for the manager to track their efforts to reach their goals to improve how they interact with the employees. Leadership Styles Taking the time to take the LPI and creating SMART goals will help the management and employees work together to achieve the company's goals as long as the leaders can work toward the Five Practices of Exemplary Leadership by modeling the way, inspiring a shared vision, challenging the process, enabling others to act, and encouraging the heart. "Adaptive
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