Comp 2 Assessment 2

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Jan 9, 2024

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Comp 2 – Assessment 2 Multi-Generational Workforce Abdul Sameer Shaik University of Phoenix MHA: 543: Tackling The Talent War In The Health Sector 01/23/2022 Dr. Melissa Green

Assess the situation that your department is facing Managing a department comes with various new challenges when the organization merges with another and eventually resulting in a department having to consolidate with another department. New department now has employees whose ages span four generations and three different cultural groups are represented. While diversity in a workplace is beneficial to an organization, if not managed properly, the unique differences can pose challenges such as the conflicts brewing between different groups within the workplace, which negatively affects performance. Create clear and reasonable expectations and goals to achieve cohesion, cooperation, and communication in your department. Team cohesion occurs when a group of individuals feel connected and driven to achieve a common goal. Besides respecting one another, team members also trust each other to contribute equally, support each other, and work within the team with the whole in mind. Lack of alignment within a team impacts the outcome of a task or project. Strong cohesiveness leads to optimum performance, belonging, and personal satisfaction, which are essential factors in creating a work environment where employees want to stay and excel. Team cohesion is also a main determinant in employee engagement. Increasing team cohesion naturally helps with boosting employee engagement by creating positive relationships, team goals, and shared values that increase commitment. As employees put their best foot forward, contribute to the decision-making process, and communicate with each other, efficiency increases. More engaged and happy employees also result in better customer service. While cohesive teams are often made up of people with diverse talents from different backgrounds, what ties them all together is a strong sense of identity drawn from the shared values, goals, and processes of the organization. Cohesion can be achieved by creating clear and reasonable goals and expectations. It is important for the leaders of any department to focus not only on the goals the team needs to reach but also on the relationships among team members that contribute to achieving those goals. Team-building activities help boost members' self-esteem and overall morale and encourage team members to build bonds with each other to support the team's success. Consider implementing a team-building activity at least once a month to support team member

relationships and provide the opportunity for members to establish relationships with one another. Department should have a mission or vision in place so the team members will know the end goal they are working towards to achieve. Employees should be given clear responsibilities which outline their place in the team as well as adequate training that ensures they can accomplish their job duties. Establishing a few communication channels to help the team stay productive and engaged. Online messaging platforms enable even remote teams to easily stay connected and cohesive without distractions. When the department leaders lack in transparency, teams begin to fall prey to a mounting of small errors, disunity, and an atmosphere of frustration and fracturing. Team cohesion can’t occur if the leaders are keeping secrets at the management level, even unintentionally. Team members who feel confident in their abilities are more likely to interact with their team members in a more productive manner and complete their tasks more efficiently. Offering training and development opportunities is a great way to encourage team members to take control of their skills and abilities and give them confidence when performing tasks. This will ultimately help to improve their work and overall contribution to the team. Celebrating success as a team can have a powerful effect on overall team cohesiveness. Thanking the team members for their work and recognize that all members plan an important role in meeting goals. Trust plays a major role in a team's ability to work well together and in a cohesive manner. While focusing on enhancing and improving communication supports the building of trust, there are other steps you can take to further the trust within your team. To build trust, the team leader must set a precedent and be as transparent as possible with their team. When a team feels that their leader keeps secrets or isn't being honest and open, team members are more likely to lose trust and feel they can't communicate in a safe and productive manner. Lay out a strategy to overcome these conflicts and improve workplace performance There are many benefits of a multigenerational workforce. Each generation can have varied strengths and concerns, and differences in styles and expectations can sometimes create differences. Studying the work habits of each generation and proactively anticipating their needs can help companies devise effective human capital management strategies. Generation Z (1997– 2012), Millennials (1981–1996), Generation Xers (1965–1980), Baby boomers (1946–1964), Veterans (born between 1928 and 1945).

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