Leadership Reflection Week 2 finished

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Johnson & Wales University, Miami *

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5800

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Management

Date

Feb 20, 2024

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docx

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5

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EDI Roberts MGMT5800 1/21/2024 Leadership Reflection Questions Week 2 1. Self-awareness: A. Complete Exhibit 4.2: Measuring Locus of Control. What is a locus of control? Which best describes you, external or internal? Discuss some of your ‘inner dialogue’ (self-talk) that encourages external locus of control (e.g., my boss puts me in a bad mood). How can you shift this same ‘inner dialogue’ to an internal locus of control? Please explain your new thinking and behaviors. I had a high score of 56 meaning that I fall under internal locus of control. Locus of control refers to the belief about the extent to which individuals can control events in their lives. It's a spectrum ranging from external, attributing events to external factors, to internal, where individuals believe they have control over outcomes. Personally, I identify more with an internal locus of control. In terms of my inner dialogue, there are moments when I catch myself leaning towards external locus of control, especially in situations where I might feel my mood is influenced by external factors like my boss. For example, I might think, "My boss's decisions are putting me in a bad mood, and there's nothing I can do about it." To shift this inner dialogue to an internal locus of control, I consciously reframe my thoughts. Instead of blaming external factors for my mood, I remind myself that I have control over how I react to my boss's decisions. I might think, "While I can't control my boss's actions, I have the power to manage my emotions and respond in a way that aligns with my well-being." I focus on aspects within my control, setting specific goals for how I want to respond to challenging situations. Positive self-talk becomes crucial, where I encourage myself with affirmations and remind myself of past instances where I successfully navigated difficulties. Taking responsibility for my reactions and decisions helps me shift from a mindset of external blame to internal empowerment.Learning and adapting become key components of my new thinking. I view challenges as opportunities for personal growth and continuous improvement, fostering a proactive mindset. By consciously adopting an internal locus of control, I empower myself to shape outcomes and maintain a more positive and resilient approach to various situations. B. Complete Leadership Practice: Know Yourself 4.3 – Instrumental and End Values. Discuss instrumental vs. terminal values and how they relate to each other. Identify 5 instrumental values and 5 terminal values that are most important to you. How might you use these to build/rebuild relationships with a boss or peer? How can you use these results to redirect or strengthen your job performance and career growth? Instrumental values, representing the means to achieve goals, intertwine with terminal values, the ultimate objectives. Five instrumental values significant to me include integrity, resilience, collaboration, empathy, and initiative. These guide my actions in fostering honest communication, adaptability, teamwork, understanding, and proactive problem-solving. Correspondingly, my five terminal values
encompass personal growth, fulfillment, contribution, autonomy, and balance. These encapsulate my aspirations for continuous learning, satisfaction, positive impact, decision-making autonomy, and a harmonious life-work equilibrium. In building or rebuilding relationships with a boss or peer, I emphasize collaboration, empathy, and shared terminal values. To redirect or strengthen job performance and career growth, I leverage resilience and initiative, aligning them with my overarching goals of personal growth and fulfillment. This values-driven approach ensures that my actions align with my aspirations, fostering a purposeful and rewarding professional journey. C. Complete Leadership Practice: Know Yourself 4.4 – What is Your Thinking Style? Which is related to Exhibit 4.6 (whole brain). What is your dominant quadrant? Describe it. How does it affect your relationships with direct reports, peers, supervisors, others who have a different thinking style? Which quadrant(s) would be most helpful to your leadership effectiveness and relationships? Explain. My thinking style is both analytical and organized/detailed oriented thinking. Both results from quadrant A and quadrant B had 4 even points which matches my thinking style perfectly. These thinking styles is what my current and past employers have used when having me make critical decisions which could have a major impact on the team and productivity. My manager at my previous employer lacked these skills and only had close-minded thinking when it came to making decisions to drive productivity in the workplace which often resulted in failure with our projects. Having an analytical thinking process helps me in the hospitality industry as I work as a restaurant manager, and this is needed when planning for upcoming busy days when it comes to having a plan to successfully execute. D .Complete Leadership Practice: Know Yourself 4.5 – Personality Assessment: Jung’s Typology and read about Jung’s personality types. What is your problem solving style (e.g., ENFP)? Which styles present the greatest challenges for you? Describe the challenges. What might you do to work with these styles in order to increase understanding, mutual respect, and increase your job satisfaction/performance? As an ISTJ, dealing with certain personality styles might pose challenges. Styles that are more spontaneous or prefer flexible approaches can be a bit tricky for me. The unpredictability and adaptability they bring may clash with my structured and planned nature. To work with these styles effectively, I recognize the importance of embracing flexibility and being open to spontaneous ideas. Engaging in open communication to understand their perspectives and finding common ground can foster mutual respect. Incorporating a balance between structured planning and some degree of flexibility can create a more harmonious work environment. Seeking opportunities to collaborate and appreciate the strengths each style brings can enhance understanding and ultimately contribute to increased job satisfaction and performance. E. Attribution Theory – what is the ‘fundamental attribution error’? Explain internal vs external attributions. Use this theory to explain how you might misjudge one of your ‘out groups’ by attribution errors related to his/her/their attitude or disposition. How might organizations and society benefit (i.e., stop ‘othering’ people) by NOT attributing conflicts to ‘others’ biases, attitudes, or other internal (dispositional) factors? The fundamental attribution error, a key aspect of Attribution Theory, involves attributing others' actions to internal factors rather than considering external influences. In my case, I might misjudge someone in my 'out group' by assuming their attitude is a dispositional trait rather than considering
external factors like workload. Organizations and society benefit by avoiding exclusive internal attributions during conflicts. This approach prevents 'othering' individuals and fosters understanding by acknowledging external influences on behavior. It improves communication, enhances collaboration, reduces stereotyping, and promotes a more inclusive and empathetic environment, both within organizations and society as a whole. 2.Read case study – Green Designs International – and complete the questions at the bottom of the case. 1."At the senior management level, you get hired for competence. You get fired for personality." In your opinion, is this statement true or false? How does it relate to Barry Kagan and his current leadership style? The statement, "At the senior management level, you get hired for competence. You get fired for personality," holds truth in many organizational contexts. In Barry Kagan's case, his competence as a skilled architect initially propelled him up the corporate ladder. However, his abrasive and insensitive leadership style, as evident in his scathing emails and embarrassing remarks, is now jeopardizing his work relationships. This aligns with the idea that, at a senior level, one's personality and leadership approach become critical factors influencing continued success or potential dismissal. 2.Identify the behaviors described in this case that were damaging to Barry Ka-gan's work relationships. Why would a manager behave this way? What negative consequences did these behaviors have on his peers and subordinates? Barry Kagan's damaging behaviors include his brusque communication style, verbal attacks, and embarrassing colleagues in public. Such actions create a hostile work environment, erode trust, and hinder collaboration. Managers may behave this way due to stress, a desire for quick results, or a lack of emotional intelligence. These behaviors had negative consequences on Kagan's peers, who began avoiding him, and his subordinates, who felt demoralized and stressed due to his harsh communication. 3.How realistic is it that Kagan (or anyone) can change his own leadership skills? What kind of help might he need? It is realistic for Kagan, or anyone, to change their leadership skills with conscious effort and commitment. The case indicates that Kagan is motivated to change after realizing the negative impact of his behaviors. To succeed, he might need support in the form of coaching, training, or mentorship. Seeking guidance on effective communication, emotional intelligence, and stress management can assist Kagan in transforming his leadership style, fostering better work relationships, and positioning himself for potential senior management roles. Chapter 5 1.What is a ‘mental model’ and why do we need to constantly update them to reflect new realities? No leader has 100% accurate ‘maps of the territory’. Identify some of your perceptions/assumptions/beliefs that are likely based on your conditioning, experiences, or indoctrination that affect your attitudes toward work, corporations, groups, bothersome behaviors, and/or life in general. How might you question/dispute your assumptions/beliefs to create more
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