Class 5 Notetaking Slide Feb 7 2024

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School

University of Maryland *

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131

Subject

Management

Date

Feb 20, 2024

Type

pptx

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1

Uploaded by ChefSalmonMaster1046

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Class Session #5: Wednesday, February 7th, 2024 Topic: Managing Multicultural Teams Assigned reading: CP Reading #3 by Brett, Behfar, & Kern: “Managing Multicultural Teams” Learning Objectives: To learn: 1. the reasons why disagreements tend to occur more frequently in teams with more (rather than less) cultural diversity, 2. the four strategies (named in today's assigned reading) for managing conflict in multicultural teams (MCTs), and 3. when (in what type of situation) each conflict-managing strategy's is most effective. Thought #1: Reasons why disagreements tend to occur more frequently in teams with more (rather than less) cultural diversity include these teams' tendency to disagree about... _______ Thought #2: TWO of the four strategies for managing conflict in multicultural teams have the word “intervention” in them; these two strategies differ from each other in the following way: only one of these two interventions involves _______ Thought #3: The conflict-managing strategy called "adaptation" involves ___ (who?) doing the conflict-resolving. (Fill in the blank with ONE of these choices: the disputing teammates? A manager? Another third party?) Thought #4: The conflict-managing strategy called "exit" involves... Thought #5: The IDEAL situation for using "exit" as a conflict-managing strategy is ... Theory/Concept(s)/Visuals To help Remember Key Takeaways from Today’s Class: - The Basic Structure of Negotiation, including the fact that each Party has a B est A lternative T o a N egotiated A greement (BATNA) - Disputing teammates who opt for someone else to intervene in their dispute or to QUIT are using an alternative to each other, hence their BATNA. Teammate A Teammate B B est A lternative T o a N egotiated A greement B est A lternative T o a N egotiated A greement
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