MHACB542_A3

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University of Phoenix *

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542

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Management

Date

Feb 20, 2024

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docx

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2

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Note: I would rather not publish the assignment on my social media account. I am just submitting this as a word document for your review. In this course, what I have discovered about my leadership skills and style that I didn’t realize before was that I have fallen into destructive behaviors early on in my career. As discussed in “Finding Your True North” (2008), there are five behaviors that most leaders fall into: imposter syndrome, being primarily motivated by glory and promotions, rationalizing issues instead of facing your mistakes and responsibilities, purposefully avoiding the creation of relationships which turns you into a loner, and moving up the ladder so fast that you are unable to grow professionally which eliminates portions of the learning process. After reading about these behaviors, I learned that I have conducted myself poorly in all of these areas. More so than others, being a glory seeker and being a loner. When I first started at the company that I am at, I was entry level. I was promoted to a supervisor position after two years and not even three months later, I applied for a manager position and got it. Moving so quickly, I robbed myself of valuable time needed to perfect my craft and build my leadership skills. On top of that, the management role that I acquired entailed managing three brand new supervisors with zero experience in management, so I had my work cut out for me. If I had years of experience in a supervisor role, I would have been more helpful to my direct reports. We ended up learning everything together. Secondly, being a loner. I still fall into this behavior when things get stressful. I go from being this super easy going, communicative manager to not wanting to talk to anyone and coming close to breaking down. I later realize that working things out with my peers and direct reports is what I need in those moments. This is something that I continue to work on when the situation presents itself. What I have learned about my professional relationship management skills and style is that a lot of the time, I am just going through the motions. I communicate with the same set of people on a daily basis and if I am honest, I get bored. I need to improve upon being genuine in my interactions with my team (actively listening, treating them as equals) so that my team feels safe opening up to me and our conversations are authentic. There are areas in which I excel, though. I am supportive and speak up for my staff when it makes sense. And even on our worst days, we are still able to power through those difficult conversations and come to a conclusion that works for everyone. Lastly, I always give credit where it is due and make it a point to never “steal anyone’s thunder”. I have had many bosses who previously would get congratulated on their hard work when it was actually their staff that made it all possible. If I find myself getting thanked for getting something done, I will speak up and say, “I couldn’t have done it without the help of my team”. As a leader in healthcare, building or improving upon culture in the workplace can increase my success and the success of my team. The creation of culture begins with setting core values for everyone to strive towards. Values that I deem important are 1. Not being afraid to explore new ideas and ask for help when needed., 2. Always assume positive intent., 3. Be accountable for your actions and assume responsibility., and 4. Be open to feedback and coaching. According to Dahlgaard, Jens J., et al (1998),” Without such necessary core values…you will never be able to have the organization work on a common aim – a shared vision…Without a shared vision, policy deployment will be an artificial process or show, where actors are selfish and where core competencies are not effectively used.”.
References Dahlgaard, J. J., Dahlgaard, S. M. P., & Edgeman, R. L. (1998). Core value deployment: The need for a new renaissance. Total Quality Management, 9(4/5), S45-s50. https://doi.org/10.1080/0954412988541 George, B., McLean, A., & Craig, N. (2008). Finding your true north: A personal guide. John Wiley & Sons, Incorporated.
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