mgt4359_mod5_assignment1_rubric (2)
.pdf
keyboard_arrow_up
School
Tarrant County College, Fort Worth *
*We aren’t endorsed by this school
Course
MGT/312
Subject
Management
Date
Feb 20, 2024
Type
Pages
5
Uploaded by ColonelOtterPerson1077
MGT 4359: Negotiation and Conflict Resolution
Module 5 Assignment 1: Negotiation Preparation Worksheet and Rubric Overview "People who know what they want, what they are willing to settle for and what the other side is all about stand a better chance of negotiating a more favorable deal for themselves." Preparation is the most important activity in the negotiation process. When prepared for an upcoming negotiation, the first step is spending some time thinking about and identifying the issues and your positions and interests that will likely be addressed during the negotiation. You should look at these issues, positions, and interests from your perspective and from the other side's perspective. In Module 4, you learned about the importance of identifying your BATNA, and now in this assignment, you will also make some well-reasoned assumptions about the other side's BATNA. You should also look at ways of creating value or expanding the pie. Using a negotiation worksheet during the preparation process will help walk you through the different elements that you expect to encounter during the negotiation process. In this assignment, you will consider a specific scenario and use the worksheet below to help you prepare for a hypothetical negotiation. This assignment is designed to help you practice the concept of preparation through the use of a worksheet. Scenario: Your company is replacing 30 computers for its office operations. This represents 50% of the inventory of computers for the business. The computers being replaced have sufficient capabilities to handle the current needs of the company. However, the objective in replacing the computers is to upgrade the technology in the office over the next two to three budget cycles, to prepare for an upgrade of the system-wide financial, accounting, and human resource systems. Your budget for the first 30 replacements per computer is $2,500 or a total of $75,000. You have contacted several local computer distributors to try to get the best price. ABC Office Technologies, a computer distributor company, will be coming to the office to look at the office setup and to make recommendations on the type of computer equipment they believe you may need and that they offer and sell. The ABC sales representative, in setting up the visit, said that they wanted to “earn your business.” This visit could be the first negotiation session with ABC, so you need to be prepared. To prepare, you will use a negotiation worksheet to develop your negotiation plan
for this purchase. As part of your preparations, you must review what you know about the company. ABC Office Technologies is a small computer company that specializes in computer and office products. They are a full-service company providing computer units, delivery and installation, warranty work, and financing for their installed products. The company has been in business for the last 10 years and is always looking for new business. ABC strives to provide good customer service with the hope that their existing clients will choose them for purchases of additional equipment and repeat business. ABC has a good standing with the Better Business Bureau. Prompt: For this assignment, follow these steps: 1.
Save a copy of this worksheet so you can edit the tables below 2.
Address the questions in the worksheet (you may have to make assumptions to answer some of the questions) 3.
Upload a saved copy of this completed worksheet to submit your assignment 1
MGT 4359: Negotiation and Conflict Resolution
Negotiation Worksheet A.
Overall, describe what you are trying to achieve through this negotiation (What is the reason for wanting to change the status quo?): B.
What do you consider good outcomes for you? 1.
Rank or prioritize your key issues or interests: 2.
Identify which issues are essential and must be gained for a settlement otherwise you will accept your BATNA, and not accept the agreement: 3.
Identify which are important and you would like to gain, but are willing to trade to achieve essential or other important items: 4.
Identify which are desirable and have secondary value, but could be exchanged for essential or important items: 5.
Identify which can be thrown or traded away. (Items that you are perfectly willing to concede, that may have value only to the other party.) C.
What will the other side consider a good outcome for them? 1.
Assess the interests of the other side: 2.
Rank the key issues for the other side from Essential to Throwaways: 2
MGT 4359: Negotiation and Conflict Resolution
D.
Identify potential value creation opportunities by exploring the areas in the following table
: Areas of Common Ground (What interests do you share, or what areas do you have some agreement on?)
Areas for Compromise (What positions or interests are you willing to compromise on?)
Areas for Favorable Trade (What interests or positions are you willing to compromise in exchange for something the other side has or can offer?) E.
Develop arguments to support your key and important issues and against their issues you disagree with. (Use external standards and factual data). 1.
Identify the industry standards for the product or service: 2.
Identify the industry standards for the price of the product or service: 3.
Identify other companies that have recently paid for similar products: 3
Your preview ends here
Eager to read complete document? Join bartleby learn and gain access to the full version
- Access to all documents
- Unlimited textbook solutions
- 24/7 expert homework help
Related Questions
Does framing error causes deadlock in a negotiation activity? Please provide example.
arrow_forward
What are some of the misperceptions about the meaning of a win-win negotiation? Why do these misperceptions contribute to leaving money on the table in negotiation situations?
arrow_forward
Suppose that your boss, Tony Hu, who is the operations manager of your company, sends you
an email asking for your input on holding joint planning sessions with people from marketing and
finance. A portion of that email follows:
Gail in Marketing and Jim in Finance have been bugging me lately about holding joint meetings.
They’re real gung-ho on this. But I’m a little concerned about agreeing to it. I don’t want them to get the impression that they can come in here and tell us what to do. They don’t really understand what it is we do or the kinds of problems we have. I’m sure they think we aren’t doing as well as we could, but that’s not any of their concern. I don’t know why they just don’t concentrate on what they do, and leave operations to us. Compose an email that summarizes the potential benefits of holding joint planning meetings with Marketing and Finance.
arrow_forward
The tendency for negotiators to settle for outcomes that both prefer less than some other readily available outcome is called
a) Poor preparation
b) Bad anchoring
c) Lose-lose effect
arrow_forward
EXERCISE IN FEATURES NEGOTIATION Conflict resolution
In the scenario below, despite John's attempt to deal with the conflict between Daniel and
Sophia, the meeting ends without a clear resolution.
John: "Sophia, Daniel, I have noticed some tension between you during our recent meetings.
I wanted to see if we could find a way to work together more effectively."
Sophia: "Frankly, John, it's frustrating. Daniel continues to reject my ideas without even
thinking about them. I feel like my creativity is being stifled."
Daniel: "I'm just trying to be practical, John. Sophia's ideas are often very risky and
impractical. We need to focus on strategies that have a better chance of success."
John: "I understand where you both are coming from. Sophia, I appreciate your creative
approach, but we also need to consider the feasibility and potential impact of our ideas.
Daniel, while it is important to be practical, we should not dismiss completely innovative
solutions. Let's try to find a middle…
arrow_forward
For this assignment you must read the Harvard Business School case study The Campbell Home (A) by Leslie K. John and Matthew G. Preble. You will work in teams of four to prepare for the negotiation in which you will sell the Campbell family home. Two members of the group will take viewpoint of Sally, the older sibling, and two members will consider the negotiation from the perspective Thomas, the younger sibling. You have differences of opinions but you must agree a joint strategy for the sale. There are a number of questions to consider:
What challenges do you foresee with selling the house?
How might you prevent or mitigate these challenges.
what strategies and tactics might the siblings use, given their BATNA(s) and reservation points. Who are the other party(s) likely to be and what might their interests and priorities be? What are the characteristics of the situation and how might these influence the siblings’ (or the broker’s) approach to the negotiation?
arrow_forward
Describe the negotiation process. Preparation and planning , definition of ground rules , clarification and justification and bargaining and problem solving with examples for each step process.
arrow_forward
ThailandSelect an overseas country of your choosing and assume that you are employed in the human resources department for a large company. The company has just reached an agreement to open a new sales office in this foreign country in order to better serve customers in that market. Although support personnel will be hired locally, three sales representatives from headquarters will be transferred to this office for a period of two years in order to get it “up and running.” The national sales manager has asked you to prepare a report outlining the intercultural communication issues that these sales reps likely will face. Your team will be required to research the business communication in this country and write a report to your Board of Directors that addresses the following that may play a role in impacting the success of these sales representatives in establishing an office in the country. 1. Prevailing norms of communication 2. Nonverbal communication 3. High context and low context…
arrow_forward
What are the six issues or cognitive mistakes that affect negotiations?
arrow_forward
5-31. Using the Web, find three customizable customer loyalty program systems being sold by vendors. Create a table like PE Table 5-2 that compares them.
arrow_forward
Pls help ASAP for both
arrow_forward
m
What principles should be adopted when the negotiations enter the final stage?
arrow_forward
When was a time in personal or professional life where a goal affected the negotiation process? What was the goal, and how did it influence the negotiation?
arrow_forward
Give typing answer with explanation and conclusion
elaborate on the importance and role of negotiations in the public sector and analyse and discuss some of the key approaches to negotiations?
arrow_forward
The structure of your firm has two lower-level positions: an entry level position in which each employee receives a one year contract and a second level position (i.e., one step up from entry level) in which employees receive three year contracts. At the end of the first year, entry level employees undergo a formal evaluation that has three possible outcomes: a promotion to the second level position with a three year contract, a renewal of the one year contract for a second year at the entry level, or termination from the firm. At the end of the three year contract at the second level, employees undergo a similar formal evaluation resulting in either renewal for another three years or termination. The firm makes initial hires at both the entry level and second level positions.
As the firm’s HR manager, you have a job applicant you are interested in hiring who has the resume qualifications of someone that you would typically hire at the second level position (with a three year…
arrow_forward
Overview: Regardless of whether you own a business or are a stakeholder in a business, understanding basic contract terms is important. Businesses enter into contracts with many areas, from shipping to suppliers to customers. As a business owner or manager knowledge of these basic terms will assist you in the day to day operations of the business, regardless of the field. Instructions:
• Fill in the attached template. Unit 5 Assignment Contract Terms Template.docx
• For each term, define the term with citation to authority, define the term in your own words and provide an example of each term. Requirements:
• Use APA format for non-legal sources such as the textbook. Use Bluebook citation format for any legal citations. • Submit a Word document using the template. • Maximum two pages in length, excluding the Reference page.
arrow_forward
Prepare a proposal that covers the following:1. The logistics team decided that missing guaranteed deadlines and late delivery of goods and increase in themotor vehicles gas bill are identifiable control problems. You are asked to analyse these issues and presentyour evaluation of these, as well as present one resolution to each issue mentioned
arrow_forward
19) The NRC (National Research Council) of Canada is sending out a request for proposal for a very large long-term research and development project. What contract type are they most likely to use? a) fixed price b) cost reimbursable c) time and materials d) unit price
20) Payments to the seller are made in accordance with the: a) project management plan b) procurement management plan c) communications management plan d) terms of the contract
arrow_forward
This case describes one company's approach to establishing a project portfolio management capability. It focuses on the practical methods used by United Illuminating Company (UI), a regional distribution utility that provides electricity and energy-related services in Connecticut, to migrate from a traditional functionally based project environment to a dynamic, crossfunctional business environment that manages projects for strategic advantage. The migration period addressed is approximately one year, which is the time it took to establish the fundamentals of Project Portfolio Management (PPM) into the organization. In the spirit of the continuous improvement approach to business, this effort is still in progress.UI, as a public electric utility, is transitioning to become a vital player in the new deregulated utility environment. In 2000, UI's senior management recognized that sustaining shareholder value called for improvement of business processes and the proper selection,…
arrow_forward
Consider a local food chain is negotiating a long term partnership contract with foodpanda service. Write negotiation process for them in detail?
arrow_forward
List the type of Negotiations?
arrow_forward
Task: Assume that you have been contracted as a marketing consultant by a sportsorganization, and have been asked to develop and submit a marketing and sponsorship plan tothem. The marketing plan is a comprehensive, written framework for strategically obtainingmarketing objectives. The sport-marketing plan can be written for a single sportproduct/service, a group of products/services, a new promotional strategy, or an entire sportsorganization.The Marketing and Event Proposal should include the following:1. Executive Summary - a condensed overview of the marketing plan2. Introduction - Description of the event3. Marketing Strategies:• A strategy for Market Segmentation: What will serve as the basis forsegmentation, and why? What is the rationale for selecting the target markets?• A discussion of the Product: What is the core product, and what are theproduct extensions?
4. A discussion of the Place the event is held and the means of its distribution.5. A discussion and presentation of…
arrow_forward
Can you help me with figuring out how to do find the correct solution? Other instructions were not as detailed. I need help with part c) . I do not know where to start or how to go about completing, thank you.
arrow_forward
I need help completing this assignment Base on selecting a Family Practice and a Nursing Home as my health care organization
Locating 2 compliance program documents from comparabling the two health care organizations using Internet search engine.
After Reading both compliance program documents and examine the similarities and differences between the 2.
what should I include in my matrix that compares how both organizations execute the following compliance components:
what should i include explaining this bullet point in my matrix
The designated compliance officer (or person designated to be the contact for compliance matters), who that person reports to, and their relationship to the organization’s governing board
arrow_forward
Ethical Assignment
Ethics Assignment
MGMT 362
Description of Assignment used for Assessment: Ethics assessment consists of two mini-cases that students must apply ethical principles taught in the CBA.
Please read the following two mini cases and answer the questions related to each case in detail.
Mini Case 1: As firms struggle to compete in the global economy, many have downsized. Downsizing is the process of cutting resources to get more done with less and thereby increase productivity. In some firms, the positions formerly held by full-time employees are filled by part-time workers. Using part-time employees saves companies money because such employees do not receive any benefits (e.g., health insurance), in contrast to full-time employees, who are entitled to benefits. Walmart is known for maintaining a very high ratio of…
arrow_forward
Topic: Management Information Systems
Please read and answer in full detail
Each year, students of an academic institution register for classes in their respective programs. The students use an online university registration system to obtain information about the classes offered. This system also stores other student data. University administrators in charge of registration are on hand to advise students on their course selection. The online registration system requires additional hardware and software to maintain security of the system and to manage the constant student access during the registration period. Some students may still opt to use paper forms for their registration. Remember, this university competed against all the other educational choices the student had, as it was not a forgone conclusion that the student would have picked this university.
Identify the customers, products and services, business process, participants, information, technology, context and…
arrow_forward
The government started imposing a Digital Services Tax (DST) of six per cent on 1 January 2020 on foreign digital service providers (FSPs) in MalaysiaYou are required to generate the Digital Service Tax (DST) write-up. Below is the content of theWrite it out.
- introduction
- conclusion
arrow_forward
2. The contract has many uses, including in construction and insurance. A contract comes
with a variety of clauses, responsibilities and tasks that must be performed for the
contract to be satisfied. Study this case:
Your friend Iskandar is the owner of construction company located in Sapphire City,
which had signed a contract on Jan. 2021 with Emory College to build a management
office, 2 heavy duty laboratories, a lecturer academic block, 2 hostels for female and male
student, a common room, and cafeteria, a sport complex, and a library. The project was to
be executed in 3 years of Jan. 2021. The entire cost for construction was RM 14.5 millions.
Iskandar received an advanced of RM 6.0 millions in the commencement of the work, and
the agreement provided that the balance of the amount was to be paid on the execution
work.
However, by those time of two years and 4 months of the buildings under the project have
been constructed, except blocks of hostel, a library, an cafeteria, and…
arrow_forward
I am writing a research proposal on Unlocking Access Barriers for SMEs to list on Lusaka Securities Alternative Market in Zambia. The proposal must have 10 papers excluding the title page, table of content, refereences and appendices.
arrow_forward
this blank is related to project managment subject
arrow_forward
SEE MORE QUESTIONS
Recommended textbooks for you
Understanding Business
Management
ISBN:9781259929434
Author:William Nickels
Publisher:McGraw-Hill Education
Management (14th Edition)
Management
ISBN:9780134527604
Author:Stephen P. Robbins, Mary A. Coulter
Publisher:PEARSON
Spreadsheet Modeling & Decision Analysis: A Pract...
Management
ISBN:9781305947412
Author:Cliff Ragsdale
Publisher:Cengage Learning
Management Information Systems: Managing The Digi...
Management
ISBN:9780135191798
Author:Kenneth C. Laudon, Jane P. Laudon
Publisher:PEARSON
Business Essentials (12th Edition) (What's New in...
Management
ISBN:9780134728391
Author:Ronald J. Ebert, Ricky W. Griffin
Publisher:PEARSON
Fundamentals of Management (10th Edition)
Management
ISBN:9780134237473
Author:Stephen P. Robbins, Mary A. Coulter, David A. De Cenzo
Publisher:PEARSON
Related Questions
- Does framing error causes deadlock in a negotiation activity? Please provide example.arrow_forwardWhat are some of the misperceptions about the meaning of a win-win negotiation? Why do these misperceptions contribute to leaving money on the table in negotiation situations?arrow_forwardSuppose that your boss, Tony Hu, who is the operations manager of your company, sends you an email asking for your input on holding joint planning sessions with people from marketing and finance. A portion of that email follows: Gail in Marketing and Jim in Finance have been bugging me lately about holding joint meetings. They’re real gung-ho on this. But I’m a little concerned about agreeing to it. I don’t want them to get the impression that they can come in here and tell us what to do. They don’t really understand what it is we do or the kinds of problems we have. I’m sure they think we aren’t doing as well as we could, but that’s not any of their concern. I don’t know why they just don’t concentrate on what they do, and leave operations to us. Compose an email that summarizes the potential benefits of holding joint planning meetings with Marketing and Finance.arrow_forward
- The tendency for negotiators to settle for outcomes that both prefer less than some other readily available outcome is called a) Poor preparation b) Bad anchoring c) Lose-lose effectarrow_forwardEXERCISE IN FEATURES NEGOTIATION Conflict resolution In the scenario below, despite John's attempt to deal with the conflict between Daniel and Sophia, the meeting ends without a clear resolution. John: "Sophia, Daniel, I have noticed some tension between you during our recent meetings. I wanted to see if we could find a way to work together more effectively." Sophia: "Frankly, John, it's frustrating. Daniel continues to reject my ideas without even thinking about them. I feel like my creativity is being stifled." Daniel: "I'm just trying to be practical, John. Sophia's ideas are often very risky and impractical. We need to focus on strategies that have a better chance of success." John: "I understand where you both are coming from. Sophia, I appreciate your creative approach, but we also need to consider the feasibility and potential impact of our ideas. Daniel, while it is important to be practical, we should not dismiss completely innovative solutions. Let's try to find a middle…arrow_forwardFor this assignment you must read the Harvard Business School case study The Campbell Home (A) by Leslie K. John and Matthew G. Preble. You will work in teams of four to prepare for the negotiation in which you will sell the Campbell family home. Two members of the group will take viewpoint of Sally, the older sibling, and two members will consider the negotiation from the perspective Thomas, the younger sibling. You have differences of opinions but you must agree a joint strategy for the sale. There are a number of questions to consider: What challenges do you foresee with selling the house? How might you prevent or mitigate these challenges. what strategies and tactics might the siblings use, given their BATNA(s) and reservation points. Who are the other party(s) likely to be and what might their interests and priorities be? What are the characteristics of the situation and how might these influence the siblings’ (or the broker’s) approach to the negotiation?arrow_forward
- Describe the negotiation process. Preparation and planning , definition of ground rules , clarification and justification and bargaining and problem solving with examples for each step process.arrow_forwardThailandSelect an overseas country of your choosing and assume that you are employed in the human resources department for a large company. The company has just reached an agreement to open a new sales office in this foreign country in order to better serve customers in that market. Although support personnel will be hired locally, three sales representatives from headquarters will be transferred to this office for a period of two years in order to get it “up and running.” The national sales manager has asked you to prepare a report outlining the intercultural communication issues that these sales reps likely will face. Your team will be required to research the business communication in this country and write a report to your Board of Directors that addresses the following that may play a role in impacting the success of these sales representatives in establishing an office in the country. 1. Prevailing norms of communication 2. Nonverbal communication 3. High context and low context…arrow_forwardWhat are the six issues or cognitive mistakes that affect negotiations?arrow_forward
arrow_back_ios
SEE MORE QUESTIONS
arrow_forward_ios
Recommended textbooks for you
- Understanding BusinessManagementISBN:9781259929434Author:William NickelsPublisher:McGraw-Hill EducationManagement (14th Edition)ManagementISBN:9780134527604Author:Stephen P. Robbins, Mary A. CoulterPublisher:PEARSONSpreadsheet Modeling & Decision Analysis: A Pract...ManagementISBN:9781305947412Author:Cliff RagsdalePublisher:Cengage Learning
- Management Information Systems: Managing The Digi...ManagementISBN:9780135191798Author:Kenneth C. Laudon, Jane P. LaudonPublisher:PEARSONBusiness Essentials (12th Edition) (What's New in...ManagementISBN:9780134728391Author:Ronald J. Ebert, Ricky W. GriffinPublisher:PEARSONFundamentals of Management (10th Edition)ManagementISBN:9780134237473Author:Stephen P. Robbins, Mary A. Coulter, David A. De CenzoPublisher:PEARSON
Understanding Business
Management
ISBN:9781259929434
Author:William Nickels
Publisher:McGraw-Hill Education
Management (14th Edition)
Management
ISBN:9780134527604
Author:Stephen P. Robbins, Mary A. Coulter
Publisher:PEARSON
Spreadsheet Modeling & Decision Analysis: A Pract...
Management
ISBN:9781305947412
Author:Cliff Ragsdale
Publisher:Cengage Learning
Management Information Systems: Managing The Digi...
Management
ISBN:9780135191798
Author:Kenneth C. Laudon, Jane P. Laudon
Publisher:PEARSON
Business Essentials (12th Edition) (What's New in...
Management
ISBN:9780134728391
Author:Ronald J. Ebert, Ricky W. Griffin
Publisher:PEARSON
Fundamentals of Management (10th Edition)
Management
ISBN:9780134237473
Author:Stephen P. Robbins, Mary A. Coulter, David A. De Cenzo
Publisher:PEARSON