Marketing Management Individual Project (MMIP) - Communicate the Value Offering Assignment

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Samuel Parsons Professor Quigg Marketing Management Individual Project (MMIP): Communicate the Value Offering Assignment Liberty University Online 12/08/23
Q1. Explain the elements of the firm’s promotional mix. (Ch. 13) Like many businesses, Amazon uses the promotional mix to not only help their business to grow, but also continue fulfilling their vision and mission statement. The first of the mix is product and because Amazon’s business is done online. Amazon offers a wide selection of products to meet the needs of the consumer. Products include online streaming services, digital books, and other retail products. The second of the mix is called Place and there are two ways that Amazon achieves this P. The first is their website, Amazon.com, which can be reached through the internet and through various Amazon apps, such as Shopping, Kindle, and Audible. The second is brick-and-mortar stores for those of a targeted audience who prefer to go to a store and shop before making a purchase. This approach keeps the traditional method of commerce, while also opening the door to possibility for the consumer. The third of the mix is called Promotion and Amazon applies this P through the means of advertising. Amazon, with the use of ads on the internet or on the tv. The consumer can see what is trending for the sales at Amazon to either intrigued to buy a product now or later. The fourth of the mix is called Price and this one Amazon uses various pricing strategies to attract a range of customers. Low prices attract many customers to Amazon’s website and to the products that are available at a reasonable price. Q2. Explain whether a push or pull promotional strategy will be used, or a combination of both. (Ch.13) Amazon uses a combination of both Push and Pull Strategy to operate their business. They will use the push strategy to store the goods in their warehouses, which are placed very strategically to increase their delivery speed to the consumer’s address. Then, Amazon will use the Pull Strategy to ship and complete the consumer’s order in their delivery system.
Q3. Discuss the firm’s use of digital, mobile, or social media marketing. (Ch.13) Amazon uses digital marketing to target potential buyers and sellers who frequently use the internet. “Customers specify their needs and will search for the right products or services. This is a mind shift, because no longer are product values dominant, rather they need criteria, and matching values will offer the right product or service.” (Molenaar, 2022) Amazon uses a program feature that allows potential customers to enter specific details on their website while they are browsing. These details are gathered in data that would allow Amazon’s algorithm to promote various products that would help narrow down the customer’s search. Q4. Explain the selected approach to advertising execution. (Ch. 14) Advertising is essential to Amazon’s success, as well as their goal to become the customer-centric business in the world. Amazon’s advertising Execution Approach is to present ads that show not only the employees who deliver the packages, are reliable; but also, top quality products will be delivered with care and respect. Every customer wants to be treated with respect, so Amazon will always present themselves as honest, efficient, and dependable in their ads. “ It is important to continue fostering the culture of saving, of good spending and to promote the discipline of respect for customers who buy a product or service." (Content Engine LLC) Q5. Explain the organization’s use of sales promotion, public relations, live events, publicity, or personal selling. (Ch. 14) As stated many times before, Amazon’s goal is to become the world’s customer-centric company. They do this by using sales promotion to increase the success of sales through advertising on social media platforms, television, and random ads on the internet. As for public relations, Amazon does this by having product details available for the customer to read before
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