6

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Southern New Hampshire University *

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500

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Marketing

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Jan 9, 2024

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docx

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5

Uploaded by BrigadierDragon1356

6.1 Milestone Six: Marketing Strategy - Pricing MKT 500: Marketing Strategies Shelby Holteen Being that the information provided within my product is accessible for free online and within a driver’s manual that comes with their new Tesla vehicle, I have chosen a rather low price point for my product. My Maintenance Subscription will be either $5.99 for a monthly subscription, or an annual rate of $50 which would provide the subscriber a little over a $20 savings annually when billed all at once. However, Tesla does offer a Premium Subscription of their standard fea- tures which is $9.99 a month or $99 annually. The Premium Subscription package includes navi- gation, live traffic visualization, video streaming, Caraoke, internet browser and more. If a user wants either the Maintenance Subscription or the current Tesla Premium Subscription that can be purchased separately. If a user would like to utilize both subscription packages, they can pur- chased the Fully Loaded Subscription. This would include all aspects of my new Maintenance Subscription and all of the aspects included in the Premium Subscription. For the Fully Loaded Subscription it would cost $12.99 a month or $120 annually. By packaging everything together users get more bang for their buck at really no additional work from Tesla. The benefit that my Maintenance Subscription provides is convenience which for many out- weighs any cost. As mentioned in other milestones, there are multiple aspects of this subscription that provide easy, fast and efficient information and service to the user. For example, even though a driver can find the full recommended and required maintenance records for their vehi- cle online, with the Maintenance Subscription they don’t have to worry about trying to remember key mileage or time lengths that relate to their vehicle’s maintenance, missing deadlines by date or mileage, but also trying to schedule their maintenance appointments over the phone or by
googling to find their nearest dealership service department. All of this information will be avail- able within a few minor clicks or by notification. Another benefit of the Maintenance Subscrip- tion is it will be available to all previous, current and future Tesla drivers because they frame- work required for this application to function correctly is built in to all previous Tesla models al- ready. This means that no matter how old your Tesla model is, you have access to the same in- formation and options as someone with a newer Tesla. In comparison, Ford has their FordPass App which is free to anyone but FordPass does not offer anything like the product I have created. They have the basic remote start or stop, unlock or lock, and vehicle location, but there is nothing related to vehicle maintenance at all. However, even if they wanted to setup something similar, the functionality for this app is not built in to older Ford models. Ford did release a new option called FordPass Smartlink which is a plug-in for older Fords to be able to utilize the same features of the FordPass app on their older models. Accord- ing to an article released by Car and Driver when the new Smartlink was announced, “The ser- vice requires a two-year contract, priced at $16.99 per month, and the device itself is included as part of that contract.” The missing portion of this subscription cost is the initial installation fee which is not mentioned. This comparison to Ford’s capabilities for all makes and models and what their service actually provides leads me to believe that users of my subscription will be get- ting a fair price for the convenience they will receive. The setup and creation of this portion of Tesla’s app would only cost Tesla the price of wages for their engineers to build and code it in to their app’s framework. The distribution of the Mainte- nance Subscription would be free as it would take a simple vast update of their app across all
platforms, and there would be no manufacturing or transport fees since it is not a physical prod- uct that needs to be manufactured. The only other potential cost to establish this service would be potentially setting up the payment processing aspect within the app to bill users their monthly or annual subscription. More often than not the point of sale system does charge a small percentage of the total cost. The range of credit card processing fees ranges from 2-3.5% depending on the point of sale system and type of transaction according to Forbes. Using the Maintenance Sub- scription alone without the addition of Premium, the monthly subscription of $5.99, at the high- est rate of 3.5%, Tesla would be charged approximately 20 cents per month subscription charge. For the annual subscription of $50, at the highest rate of 3.5%, Tesla would be charged $1.75 per annual subscription charge. Either way, the maintenance of this subscription and the long term costs to host it would cost little to nothing outside of what Tesla already pays for hosting of their application on platforms such as Google or the App Store. In module four we submitted goals for our product. Mine included a 10% increase in Tesla App downloads and at least 25% of the Tesla App users to subscribe to this new service. Tesla does have three apps at this time, but the general Tesla app is what I am referencing. Although I could not find public record of how many downloads or users are currently active on the Tesla app, I did find statistics on the last month. According to Sensor Tower, as of two days ago, Tesla has had approximately 400k downloads in the last month which has brought in less than $5,000 in revenue. Using these numbers alone, that means if 25% of the current downloads were to sub- scribe to the Maintenance Subscription then Tesla would make $599,000 off of monthly sub- scription fees. If you subtract the 3.5% processing fee for a point of sale, Tesla is still profiting
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