ThymeandAgainAssignment2ADM3322

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Carleton University *

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3323

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Marketing

Date

Jan 9, 2024

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pdf

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2

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How does their Price compare to competitors? "Thyme & Again" has established a competitive edge in the catering and food service industry by implementing two effective pricing strategies: "Package Deals" and "Value-Based Pricing." Their approach of offering cost-effective and convenient bundles through Package Deals appeals to clients seeking value and simplicity, setting them apart from competitors who charge separately for services. Additionally, the emphasis on Value-Based Pricing differentiates them from rivals focused solely on lower prices, attracting quality-conscious customers willing to pay more. These strategies not only attract a diverse clientele but also contribute to customer retention by accommodating various customer needs and fostering loyalty through premium service and quality ingredients. Do they engage in Price Signaling? Explain why or why not. Thyme and Again engages in price signaling for many different strategic reasons, such as market differentiation, customer retention, and attracting diverse clientele. Price signaling allows Thyme and Again to differentiate itself from the catering and food service industry. Thyme and Again has clearly communicated its pricing strategies, which sets it apart from the competition which might have a different pricing approach. This difference helps attract specific customer segments that align with Thyme and Again’s value. Thyme and Again engages in price signals because it leads to customer retention. By signaling their commitment to accommodating various customer needs and fostering loyalty through premium service and quality ingredients. Thyme and Again aims to retain customers over the long term. Finally, with Thyme and Again being engaged in price signaling, allows the company to attract a diverse clientele. By offering both cost effective package deals and premium pricing options, they appeal to a wide range of events, anything from a small family gathering to a corporate function. Price signaling allows Thyme and Again to effectively communicate their versatility. Explain whether you believe they have Elastic Demand or Inelastic Demand, and why. I believe that Thyme and Again is more affected by elastic demand compared to inelastic demand. There are several factors of elastic demand that Thyme and Again faces, such as substitutability and price sensitivity. One factor of elastic demand that Thyme and Again faces are substitutes. Since Thyme and Again is a catering service, there are many substitutes that are readily available, such as if customers choose to prepare their own food for their event, order from other catering companies, or decide to go to a restaurant. With a wide range of substitutes, consumers can easily switch to other options if they think that Thyme and Again’s prices are too high. As a result, small price changes can lead to significant changes in quantity demand. Another factor of elastic demand that Thyme and Again faces is price sensitivity. Customers who plan events and use catering services for events such as parties, corporate events, and weddings
are often price sensitive. These customers are more likely to compare prices and evaluate different catering options to ensure they receive the best value for their money. This makes customers more responsive to changes in catering prices. So, if Thyme and Again decides to make small increases in their prices it can lead to a decrease in demand as customers may seek alternatives with cheaper options. Describe two different pricing strategies your business could potentially use – explain why these are viable options. One potential pricing strategy that Thyme & Again, a catering and food service company, could employ is custom pricing. This approach is highly viable because it affords the company the ability to customize services and pricing to cater to the unique needs of each client. Custom pricing is advantageous as it accommodates individual preferences, dietary restrictions, and the intricacies of organizing unique events. It stands out as a valuable option because it distinguishes Thyme & Again from competitors who adhere to fixed pricing structures. This differentiation attracts clients who prioritize personalized service, leading to increased satisfaction. Furthermore, custom pricing provides the flexibility to work within varying budgets, adapt to market trends, optimize profitability, foster client relationships, explore upselling opportunities, and effectively address last-minute changes in the dynamic realm of event planning. Another potential pricing strategy that Thyme and Again could use would be a dynamic pricing strategy. This pricing strategy could be a viable option as it is based on the level of demand for the service. Therefore, in periods of high demand, such as wedding season or seasonal holiday celebrations, (such as Thanksgiving), Thyme and Again could increase their prices and customers will still pay as there is such a high demand for the type of service offered. Additionally, this pricing strategy means that during periods of low demand for catering services, Thyme and Again will still be able to have a flow of bookings, due to being able to offer reduced prices for customers requiring their services, whilst still offering the high quality of service which is expected. This can help to differentiate them from the competition who have a fixed pricing strategy year-round. Moreover, if these customers are pleased with what they receive at the reduced price they may then be more likely to choose Thyme and Again in the future to cater for them the next time they have a celebration or event potentially in the period where demand is typically higher so will not mind paying the extra price as they will know and trust the quality of service offered and justify the increase in price during those periods. Which of the two would you recommend, and why? Of the two pricing strategies we would recommend the custom pricing strategy approach at Thyme and Again. This is because it offers so much customizability and flexibility for both the business and the customers who are choosing this service, such as choosing certain food items to be provided, individual dietary requirements, and any extra intricacies at the event. As each event will be unique, this approach allows Thyme and Again to better offer a more personalized approach to each individual customer and their event, it will better help provide Thyme and Again with a competitive advantage over competitors who offer a fixed experience, with limited personalisation.
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