Problem Identification Process DQ 2 Week 4
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Problem Identification Process
I chose to use myself as the client. The exercise helped me go more in-depth with my problem.
The first step of naming the problem was easy, but identifying a clear understanding of the
problem was insightful. I enjoyed asking myself the questions provided in the exercise because
it required me to think about the answers, which helped me identify where I could improve to
fix the problem. The exercise was a great learning experience, and it gave me a better
understanding of how the stages work and how to assist my future clients. I do not think it
could’ve been better because I was fully aware of the problem. It just took me to fully explore
the problem to identify my part in the situation. The difficulty I had during the exercise was not
trying to take the blame for the problem.
Beneficial Skills
Some specific skills that should be used to help clients identify a problem to address would be
active listening and action learning. Some active listening skills include summarizing, reflecting,
and probing because they will help the client provide information in-depth and provide
challenge, direction, and focus (Egan et al., 2019). Action learning would be beneficial because it
will require the client and counselor to work together to solve the problem by developing goals,
possibilities, and an action plan.
Problematic VS not Problematic
If I had a client who did not see their problem as problematic (alcohol abuse) and was not
interested in addressing the issue in counseling, I would first have them complete the Alcohol
Use Disorders Identification Test (AUDIT). I would have them complete the test to allow the
results to confirm whether their alcohol use is a problem. After confirming, I would review the
results with the client and then slowly introduce confrontation and gentle challenge techniques
to help them become self-aware and understand the consequences of the continued use of
alcohol (Egan et al., 2019).
References
Egan, G. & Reese, R. (2019).
The skilled helper: A problem management and opportunity
development approach to helping
(11th ed.). Brooks Cole Publisher.
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