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lOMoARcPSD|12087007 Outsourcing – Acquire BPO Name SOC-100: Everyday Sociology Instructor Date

lOMoARcPSD|12087007 Outsourcing – Acquire BPO One possible multinational corporation/international company that practices outsourcing to third-world countries is Acquire BPO. Acquire BPO is a global business process outsourcing firm that specializes in back-office support, customer acquisition, customer service, technical support, lead generation, and software development. Acquire BPO has operations in Australia, the United States, the Philippines, the Dominican Republic, and Colombia (Acquire BPO, 2005). Global stratification refers to the unequal distribution of wealth, power, and resources among different regions and countries in the world (Henslin, 2019). Outsourcing can have both positive and negative effects on local culture depending on various factors such as wages, working conditions, environmental standards, and cultural values. The positive effect of outsourcing creates employment opportunities for local workers who otherwise may not have access to formal jobs or education. Outsourcing can also increase income levels, living standards, and consumer demand for domestic goods and services. Outsourcing can also expose local workers to various skills, technologies, and markets that can enhance their productivity and competitiveness (Darwish, 2021). Outsourcing does have a downside as well. It exploits local workers by paying them low salaries, demanding excessive overtime, infringing on their labor rights, and subjecting them to environmental and physical hazards. Outsourcing can also damage the environment by causing environmental degradation, woodland destruction, and ecological deterioration. Outsourcing can also erode local culture by forcing non-local beliefs, standards, and customs that may conflict with local values, customs, and cultures.

lOMoARcPSD|12087007 Global stratification also affects the United States in various ways depending on different perspectives, such as users, suppliers, manufacturers, staff, and the public. Outsourcing can benefit consumers by reducing the overall cost of commodities and services that they buy from outside sources. Outsourcing can likewise be beneficial to producers by reducing their manufacturing expenses, optimizing profitability, and broadening their market opportunities. Outsourcing can also boost some workers by creating new jobs in higher-value-added sectors such as design, marketing, or management. Outsourcing can further benefit citizens by facilitating global commerce, collaboration, and growth (Darwish, 2021). However, outsourcing can impact consumers negatively by degrading the standard, adequacy, and integrity of the goods or services that they buy from international distributors. Outsourcing can also hurt producers by increasing their competitiveness, decreasing their innovative capabilities, or losing their proprietary rights. Outsourcing can also harm some workers by eliminating or displacing their jobs in lower-value-added sectors such as manufacturing, services, or agriculture (Talerico, 2023). Outsourcing can further harm citizens by widening the income gap, weakening the tax base, or undermining national security. Who is the biggest “winner” in this situation? Explain. The answer to this question may vary depending on one’s perspective and criteria for defining a winner. However, one possible way to approach this question is to compare the net benefits and costs of outsourcing for different stakeholders. This includes Acquire BPO, its customer base, its vendors, their home country Australia, and host countries such as the Philippines, the USA, or Colombia. Based on this approach, one possible answer is that Acquire BPO is one of the biggest winners in this situation. This is because Acquire BPO enjoys the most benefits from outsourcing its services. It reduces its costs of labor, facilities, technology, taxes, and tariffs. They increase their

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