HUSS225 Final Exam Questions

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Bryant and Stratton College, Buffalo *

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Sociology

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Apr 3, 2024

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docx

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HUSS225 Final Exam Deadline Due by the end of Week 7.5 at 11:59pm, ET. Directions Save this document to your computer, answer the questions within the text boxes to your best ability, and upload the document in Week 7.5 Interview Information: You are interviewing at a non-profit agency for a Senior Case Manager Position. You have worked at this agency for five years as an entry level case manager and are hoping to be promoted to a senior level position. This non-profit agency assists individuals who have been incarcerated and have recently reentered society. The job description for this position requires the Senior Case Manager to assist clients with finding permanent housing, clothing, counseling services, life skills development, educational opportunities and finding employment. To help you better prepare for the interview, you have been given interview questions a week before your interview by your employer. Your employer wants you to write out your answer to each question and back up your responses with solid evidence. 1. Please describe your educational background and how it will prepare you for the job of Senior Case Manager? I have been a CNA for 15 years. I have worked in many different areas in healthcare and as a mentor. I also just received my associates degree in human and social services. I feel that my educational background has prepared me on different aspects of the human and service world. I have gathered experience in medical administration, and human science. These skills include assessing, planning, implementing, monitoring, and evaluating actions required to meet the clients health and human services needed. I have 15 years of direct care with clients residents so I have an understanding to their needs and where to apply my research for the needs they are requesting.

2 2. What essential skills and workplace capabilities do you possess that would make you a good fit for this position? Please give examples of how you would use these skills as a Senior Case Manager. 3. Summarize why working as a Case Manager is important in service coordination. The ability to assess, plan, implement, monitor and evaluate actions required to meet the clients Health and Human services needed. I possess great communication skills, other workplace capabilities I possess dependability and tolerance. I have showcased the ability to adapt any given situation with communicating efficiently with my colleagues and clients. As you recognize the dignity, worth, and rights that belong to each of your clients, you can instill a sense of self determination in each of your clients as you guide them. This will empower them to reach higher levels of life satisfaction. This will also leave them with the confidence to make healthy choices while you act as the early support system for your client, it is important that you help them to build their own support system and to make their own decisions encouraging the client to reach more effective and sustainable outcomes.

3 The following are situations that you might encounter if you are hired for this position. Please describe how you would handle the following scenarios. Scenario 1: A client has just gotten out of prison and has been in contact with his Parole Officer. This client has been instructed by his Parole Officer to meet with you and get assistance with finding a job.  During your first meeting with this client, how would you assess the needs of this client to see if they are ready to obtain employment?  What questions would you ask them?  What paperwork needs to be filled out during an initial meeting?  What skills do they need to be prepared for employment?  What other factors could hinder this client in obtaining a job? Please answer this question using research from a scholarly source. During the initial meeting, I will need the client to sign paperwork assuring that they understand what is required of them. For example, remaining crime and drug free. I will explain to them what my job is to them and what my expectations are. I will get to understand them by asking what is their current education level, job experience goals, and skills. I will assure them the required skills needed for this specific employment. For example, basic reading and writing skills. Most importantly I want to establish a understanding that I am here to help them with their transition period I will assess the needs and current conditions my client is in and experiencing, such as financial, physical, and emotionally.

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