The Maumee location of MaritzCX is a large branch containing about 400 employees, and mostly focuses on the automotive clients that the company caters to, along with a few other projects. These employees consist of about 200 full-time staff, which are broken into various teams depending on the department that they are in and the client that they serve. The other 200 employees are mainly part-time, with a few exceptions for supervisory roles, and make up our data entry and call center departments. The Human Resources Interns and Human Resources Assistant work under the Human Resources Manager at the Maumee location and collaborate closely with the full-time supervisory staff in the call center. Due to the large volume of employees that the …show more content…
Beyond that, I have to perform initial assessments which candidates should likely move forward in the phone screening process for the intern position. Taking notes on resumes about which candidates were and were not impressive during the process. Interviewing consists of a two part process: a five to ten minute long phone interview and an approximately half hour long in-person interview. Phone interviews are done on almost every resume received for the Call Center Interviewer position at MaritzCX, besides those candidates that have applied to/worked for the company and are not eligible to be reconsidered for various reasons. The phone screen gathers information on why the candidate is seeking employment with the company, their preferences for working part-time and second shift, and how they heard about the company. If candidates cannot meet the scheduling requirements or do not have a clear phone voice (based on a rating scale that outlines how to rate each candidate as objectively as possible), then they will not move on to the interview process. Otherwise, the candidate will be selected to move forward. During the interview, each candidate conducts a typing test and reading test to ensure they meet the minimum qualifications for the job and is asked a series of behavior-based questions regarding past employment or
Her afternoons are for calling an applicant that fit the criteria of positions. If interviews are scheduled, they are done all in one day, as a panel interview (HR, Manager and Engineer) every 30 minutes with a 15 break in between to review and candidate. Since we were talking about interviews I asked about how she approaches interviews, what is her game plan and what is she trying to find out; she mentioned that they have a panel interview and all questions are pre-selected by managers. Every interviewer is asked the same question. Every panel member asks the same question. Only variations are if the answer might require additional questions to get to the root of the answer. They are behavior based questions. After all interviews are conducted they, mangers, make a final decision.
My experience includes employee training, technical assistance, and program assessment, design, development, and implementation. In addition to this experience, my responsibilities in current and previous positions include internship recruitment
Once the applicant is in the system, HR reads applications and sorts them into first-round phone screening and reject piles. If the candidate meets the minimum specifications, has a strong cover letter and relevant experience in the resume, he/she will be contacted by a recruiter via email for a phone interview. This will last roughly 30 minutes and determine whether the candidate moves onto second-round interviews. Applicants have an opportunity to ask questions to demonstrate interest and knowledge. The nature of the second-round interviews will be determined by the position – for this paper, there are three rounds. Second round is another phone call, followed by an office visit for final round interviews. Interviewers are prepared ahead of time and
Having a scheduled times step up for the candidates interviews. and having suitable questions ready.
6. Reference Checks: the hiring committee will check the applicants’ references once the telephone interviews are complete. This will be done via telephone and all notes from conversations will be put in the applicant’s file. Expiration dates and signatures will also be
It is important when interviewing that we ask the same or similar questions of each candidate. Administrative personnel should develop a scoring sheet for the interviews, ranking qualifications and experience/knowledge desired for the position based on the questions asked in the interview process. The process may vary a little from location to location depending on the experience of the administrator or
The selection panel has set you a number of tasks in preparation for your interview.
There are many users of the HR services within an organisation. One of these users is the Line Managers. The line manager predominantly oversees the day to day running of the organisation or department, ensuring smooth running and effectiveness for the business. Another need of line manager is that the company will organize certain training session for the employees. These sessions will increase the efficiency of employees and line managers can easily supervise them. Within my organization the Line Managers could be based within the support staff sector at the Fire Service Headquarters, or alternatively based out at station. Effective communication with those out at station is therefore essential to ensure smooth and effective running of the service. The line managers could be using our services within the attendance management team, to monitor an individual’s sickness, or to ensure a safe and effective return to work for a member of their team.
In this assessment task, you will demonstrate skills and knowledge required to assist in planning for recruitment and obtaining approval for your plans.
For instance, one of the selection tools you might considered while hiring personnel and/or staff would probably start with the completing of the application. Being able to fill out an application tells you mostly everything about someone. IN addition, It enables you to see if the individual can read, and understand English. Also, checking their cover letter, resume, and references to find out if the individual met the qualification the company is looking for. This will allow you to learn about their previous works, education, and references from employers. After, an interview must be set up. By giving an interview you get to meet the applicant, see their appearance, attitude, and enthusiasm.
If I were interning at an organization I hoped to work for someday; I would carefully observe the position of the person I was shadowing and try my best at gaining the trust of my boss. I would be sure to pay close attention to how employees handle things in the office, how they organize material, problem-solve, interact with others, answer the phone, and I would also familiarize myself with the companies policies. If the staff is compulsively punctual for work/meetings, I will mirror that behavior as well. All these details may seem insignificant, but they would increase an intern’s chance of standing out amongst others.
1) Critical thinking: as an intern I am asked to provide thorough research daily on potential clients, current clients and lost clients. Along with bills, amendments and anything you can think of when it comes to government affairs. There is no bounds when it comes to government affairs research, there is nobody holding my hand. I must have the awareness to know when I have provided enough research,
The internship has prepared me for vacant positions, since the first week I have shadowed various Officers in the department and observed how they meet with their clients and preforms different aspects of their job. After a few weeks I started to prepare documents for the Officers, as well as assist with the intake. I was able to contribution with intake by scanning the client’s fingers, taking pictures of their tattoos, and collecting urine samples. Once my Supervisor was confident I could start seeing clients with her supervision I was able to build a case
My objective in regards to an internship is increasing my knowledge and wisdom so that I may become more instrumental in evolving into a more potent advocate.
The phone screens depends on the role. The phone screens are intended to see if the job candidates are a good fit for the company and if their skills match what they are passionate about in the role. Overall, the phone screens are primarily behavioral based, and that they use this stage of the evaluation process on how they will perform in the future. If they were to demonstrate what skills they used in certain situations, software engineers would have to say how they solved it. When assessing for certain behaviors, Intuit recruiters would ask candidates about how they acted in certain scenarios, including (but not limited to) how they were able to influence others, and how they handled a project that went haywire and how did they do in order to solve it. Once someone moves onto the on-site interview process, they have a 25% chance of getting hired.