Introduction: AGL is one of the Australia 's leading integrated energy companies since 1837 and largest ASX listed owner, operator and developer of renewable energy generation in the country Australia. AGL energy base, peaking and intermediate generation plants, spread across traditional thermal generation as well as renewable sources including hydro, wind, landfill gas, solar and biomass effectively and efficiently. They have large amount of employees around 2805 within more than 50 groups of companies. The AGL Retail team is responsible for the marketing and sale of natural gas, electricity and energy related products and services to approximately 3.8 million residential, small business and commercial customers. To run these business they are using a wide ranges of technology like wireless technology, Web application, cloud computing, mobile technology, ECRM, GPS and so on. We are motivated to make a research report of AGL energy Retail Business support emerging technology by which how they able to achieve Competitive advantage, Return on investment (ROI), Customer convenience, Demand from suppliers and/or customers, Streamlining of operations. Among of all the technology we have selected two (2) technologies like cloud computing and ECRM in our research. With the prospective we have tried to figure out that, how these technologies are being used and Demonstrated for their business purposes, and also impact of these technologies, their organizational advantages as well as
In reaction to global pressures Dyson planned to launch itself into international business. This report is written to advise the board of the company on the benefits of using Information Resources and Enterprise system to compete effectively and efficiently thereby having a competitive advantage in the Industry. It will place emphasis on how competitive advantage could be achieved using information resources and technology on the Value chain.
After reading many articles about Cloud Computing I saw the bright future for these types of cloud services. Aside from educating myself on this topic I feel that this could be beneficial to my fellow Computer Technology peers to address their client or employers cloud needs as well as people who are going to start a business and are looking at the options available to address their companies demands.
IT organizational restructure includes; hiring 3 more application developers and hiring two more people in the networking team in order to reduce the number of the networking issues for the applications maintained within WW. Application developers will decrease development time of the applications. Current implemented technology for the accounting processes, route optimization, freight tracking and fleet maintenance will need to be improved. All these applications are based on an older technology. In order to improve the overall functionality and to reduce the cost associated with IT requires the organization to implement a cloud computing based ERP solution systems. This system will improve the overall performance and will reduce the cost associated with the implementation. The cloud based applications can be accessed from anywhere and anyone authorized to access the system can access the system easily. The next set of changes that are required in the internal IT strategies are the improvement in the internal processes; all the internal operations are managed in a better way through the new systems. The new systems are targeted to improve the overall operations within the organization (Chand, S 2014). The next change in the IT internal strategy is the IT portfolio. IT portfolio includes implementation of the
The Retail Category I have chosen is ‘Electrical Goods’. This category consists of retailers who specialise in: Computer hardware; computer software; white goods; brown goods and audio-visual. I have
The following paper is about a company that is at the top level of their industry in selling their products and services. The background of this company describes about what kind of company this is and the types of products and services it provides to their customers. This section also includes the recent performance of this company and the varying aspects of what their target customers and whose is the competition.
In statement, Alijabre writes “Cloud Computing can help business shift their focus to developing god business applications that will bring true business value.” To prove his point Alijabre, uses statistical data gathered from one of big leading providers in Cloud Services. “Although cloud computing has been recognized as a way to improve business, not all businesses are the same. So, is cloud computing for all businesses or is it more beneficial for a certain type of business with certain infrastructure already in place?” To make his argument, Alijabre uses Amazon Cloud Service to give us a better idea the use of cloud computing in business, and what can they do to improve it. Amazon has been one of the best providers of cloud services to individuals or to small businesses. “Also, it has more than 79 million active customer accounts around the world, along with around one and a half million active seller accounts.” Undoubtedly, Amazon is the leading source in providing cloud services. Amazon makes it easier for the consumers to access their data online, only thing needed
Salesforce.com was formed fifteen years ago with the vision of revolutionizing the entire concept of CRM in the cloud computing system. It leads to the development of a new philanthropic model for all the others to follow, and it was only achieved by the wholehearted dedication and sincerity of its employee force, which have over the years formed a pillar of strength for the company. The stakeholders and the customers have all shown their immense support in the system, and it is because of their faith in the system, today it is known as the leading enterprise in the cloud-computing ecosystem. Industries and companies can now get connected to their consumers in a whole new way by the use of the latest innovations in mobile technology, cloud
However, research focusing on the adoption of cloud computing technology and its impact on business operation is limited. This trend may be explained by cloud computing being a relatively new field. Available research on the structures, processes, security measures surrounding the cloud services are still at an early stage.
The company I work for, Eversource Energy which was formally known as Northeast Utilities up until a few years ago does not have a document labeled “code of ethics”, but they do have a document that is called “Code of Business Conduct” which at its core is the company’s ethics policy for employees. (Eversource Energy, n.d.) A link can be found on the reference page to view a copy of the code. The codes front cover has a bold statement “Of all the things that contribute to the company, none are as essential as the integrity of our actions.” I feel that the company did a good job with the cover page and the use of the word integrity. Integrity is defined as “adherence to moral and ethical principles; soundness of moral character; honesty” (Dictionary.com
Secondly, Concerning high electricity consumption, which will affect Garmco when electricity prices increase, it is recommended for Garmco to invest in efficient energy technologies that will help support their commitment of reducing their energy consumption,seeing that the industry is highly energy consuming and especially electricity. Similarly, it is recommended for them to engage in related diversification by operating in a country where electricity costs are low and specifically in areas with increased hydroelectric resources and as an example, North of New
With the rapid evolution and expansion of the Indian retail environment, Madura F&L’s ability to morph in response to market demands and consumer needs is nonnegotiable. Engaging and managing their workforce is highly important as success within the retail industry is directly correlated to supporting a consistent brand image and providing a superior customer experience. With broadly distributed locations and employee base, it is crucial that consistent standard operating procedures be established and implemented to facilitate their ambitious expansion plans. To address this issue, Madura F&L should implement a cloud platform such as Wooqer to achieve operational effectiveness while enabling flexibility and real time collaboration to
The industry I have chosen for my paper is the Specialty retail industry or the clothing industry which has the SIC code of 5651. This industry consists of companies that are primarily in the business of clothing and accessories for men, women and children. These companies include unisex clothing stores and jeans stores for all ages instead of stores aimed at a particular age group or sex.
One of the main benefits of cloud computing is that the company’s resources are used in other different ways and reduce the overall costs. It eliminates the need for a physical hardware computer and replace it with an online storage or a software delivered over the internet. For instance, government agencies are shifting its government IT infrastructure into the cloud and launch mobile and e-services for citizens and businesses. As an example of cloud applications in some countries: In China a company named Wang Fu Jing has deployed cloud services to share supply chain information and implement B2B e-commerce with suppliers (Kshetri, N. ,2011). Another example is in South Korea: IBM’s cloud computing centre provides architecture, skills and pilot projects for banking, telecommunications, and IT hosting services (Kshetri, N. ,2011). An Indian bank named ICICI’s uses Zoho’s applications to develop services such as personalised insurance for diabetes (Kshetri, N. ,2011). Cloud computing offers many services to companies and government agencies; applications, operating systems and data are secured in the cloud environment rather than on a physical computer that is exposed to the risk of lost, stolen or hardware failure. Compared to client-based computing, cloud-based software is easier to install, maintain and upgrade. Furthermore, mobile applications based on cloud computing are becoming increasingly popular. Ericsson estimates that there
Abstract ---This is a academic level case study on information systems, business strategies and e-CRM system used by Amazon for their online activities. Amazon for their e-commerce activities uses number of information systems in order to gain competitive advantage over its competitors.This case study indicates some of the system used by Amazon.
Digital transformation calls for a change in the business model as well. The traditional linear business model (from supplier to consumer) will not work anymore. At present, platforms have dominated the business scenario, where technology is the main driver instead of resource and cost as in the case with traditional models. If you are still functioning in the linear fashion, it is time to rethink the business model. In Mahindra & Mahindra ltd., we have understood the importance of this tenet quite early and launched many such digital business models that disrupt the conventional way of doing business. We had launched SmartShift – a technology enabled load exchange platform in 2015, and became one of the first