Accenture focuses on building long-term relationship with its clients and forgo short-term opportunities which are not aligned with this value. Accenture aligns its own goals with that of clients and hence for Accenture ‘Clients Win is their win’. Important steps in the process: Focus on sustainable, long-term relationships: • Building honest relationship: In order to maintain long-term relationship it is important for Accenture to emphasize on honesty. This helps Accenture build long-term relationship which is essential for providing high-performance solution to clients. Trust of clients allows Accenture to deliver real value. • Understanding client needs: In order to give solutions to client’s problems it is very important to first …show more content…
This has built collaborative culture in Accenture where everyone has voice, is open to debate and raise issues. • In Accenture focus is always there on the message and not the messenger. Idea is judge based on its merit and not on person’s skills. • Accenture promotes honesty and focuses on creation of safe environment for everyone in organization. This helps employees to raise their concerns about anything that is going on in company. Accurate, timely and complete reports: • Accenture being public company is bound to disclose its financial information. Accenture provides accurate, timely and complete reports to its stakeholders. • To provide accurate final report it is important to have accuracy at every step. Final reports rely on intermediate records for its accuracy and everyone plays part in accurate and complete disclosure of financial reports. Protection of client’s proprietary information: • Protecting client’s proprietary information is again integral part of trust building process. Accenture protects its clients confidential information and always follows legal obligations. • Confidential information is used only for the purpose for which it is provided. Copies are disposed off once work is complete. • Even if material is downloadable Accenture does not use it for its own purpose if it is copyright protected. Accenture employees
The client is an expert about himself or herself. Furthermore, it is of critical importance that the
Intel Corporation has been great in the past when it had seen success. But of the last couple decade its success has not been top shape. But to achieve this success they are reaching for they will need an effective deployment strategy within their market, Intel Corporation needs to implement a technology strategy that will showcase its encompasses ability to involve business groups throughout the planning process, while maintaining integration of the processes from within things like their corporate planning schedule, Intel’s plans should rapidly change within the market, and staying abreast of the technology curve while simultaneously achieving the largest returns conceivable on every initiative and areas of
2) Do I understand exactly what the problem is and how it influences the client?
Step one is defining the problem. This means that you need to see the current crisis the way that the client is seeing it right now. In this step you need to employ what is known as core listening skills, being empathetic, being genuine and showing acceptance or positive regard for their situation.(James, 2004)
Different client problems appear for different reasons and there are various theories used to identify the client’s problems. No one is exempt from problems, this much is a given. Problems are a part of the everyday life,
| Answer: Never make assumptions, always ask client first what they would like and understand their needs always come first.
to achieve the highest returns for our clients and to deliver a client experience that is second to none in the industry.
3) Goal setting- allow the client to set reasonable goals for his/or herself. Once the goal has been established, then we will discuss how important it
As a Learning and Development Practitioner, I am fully aware of the importance all customers have in any organisation and I need to meet their needs and deliver the promised level of service at all times.
When working with clients in a built environment, the focus is on adapting the environment to fit the client.
When customers seek for a specific product or service, they obviously want the company to be responsible and well organized. A customer wants to be able to trust the company in which the company delivers everything correctly and the way the costumer wants. When all the customer wants and needs are met, the customer will be to determine which company fits best.
Most of the client tend to choose believe on the expertise and accept all the decisions from them in silent without giving any opinions and suggestions. At the end of the project, client may found that it is not perfectly suited them.
Sharing their customers with developing their products build a strong and long relationship between them, and that’s an long term adaptive to the future market where the customers are more involved and they value their services over the prices.
Finally, and in order to support all these efforts, Accenture provides training about inclusion and diversity to its workforce. The training is divided into three areas: Diversity Awareness, Diversity Management and Professional Development
Committed to delivering innovation, Accenture collaborates with its clients to help them become high-performance businesses and