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Advantages Of Quality Product And Process Design

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1.0 Introduction Chapter 6 is Quality Product and Process Design. There are several topics to be discussed which are the designing products for quality, the design process, Quality Function Deployment (QFD), technology in design, prototype, design for reliability and environmental considerations in design. This chapter is going to focus on quality assurance. The purpose of this assignment is to understand clearly about the concept of product and process design for quality, the method being used in designing products quality and apply the concept or method in real case. 2.0 Discussion 2.1 Designing Products for Quality In the stage of designing product, quality assurance is an important process in assessing to sustain with the requirement standard. When designing the products, the company must identify the functions of the products that meet customers’ need, the cost of production, any inadequacy of materials and better materials to replace it. Design products for quality indicates to attain with the eight quality dimensions by David Garvin. For example, serviceability is a significant dimension for laptop, then the design team has to examine the ways to repair in a lower cost. Kano Quality Model (Figure 2.1) developed by Professor Noriaki Kano who clarified how the quality of the products meet the customer requirements and satisfaction. The model …show more content…

One of the benefits of QFD is customer driven. This help the companies to focus on the voice of the customers. Besides, QFD allows the companies to analyze the competitors’ products and services in the market place. Another benefit is lowering the cost and time for development. There will be required minimum changes in the middle process of production. QFD also enables the companies fostering the teamwork. Organization functions such as marketing and sales team, engineering team and production team need to work together. They have to communicate and find action at

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