Agile Software Solution Supporting Cross-Organizational Business Transactions

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Agile Software Solution Supporting Cross-Organizational Business Transactions

Introduction/ Background

The number of organizations that automate cross-organizational business transactions is rapidly expanding. Malone (2001:104) indicates “the relentless march of improvements in the cost- performance ratio of in-formation technology as main driver of this development”. Porter (2001) mention that the “benefits of performing transactions electronically include extending market reach, saving time, cutting costs and responding to customer queries more agilely”. Media enterprises feel the increasing pressure to establish inexpensive agile software solutions for data and information interchange. Since broadcasting organisations in South Africa
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Agile Software Solution Supporting Cross-Organizational Business Transactions

Introduction/ Background

The number of organizations that automate cross-organizational business transactions is rapidly expanding. Malone (2001:104) indicates “the relentless march of improvements in the cost- performance ratio of in-formation technology as main driver of this development”. Porter (2001) mention that the “benefits of performing transactions electronically include extending market reach, saving time, cutting costs and responding to customer queries more agilely”. Media enterprises feel the increasing pressure to establish inexpensive agile software solutions for data and information interchange. Since broadcasting organisations in South Africa are switching from analogue to digital terrestrial television (DTT), a process known as digital migration, the number of cross-organizational business transactions increases. However, recent cross-organizational business transactions are not supported by appropriate integrative software solutions.

Problem Statement

The automation of cross-organizational business transactions holds good potential for companies to broaden their market reach, save time and respond to customer queries more quickly. Nevertheless software solutions supporting cross-organizational business transaction are still not fully developed for media-industry to exchanged information. A case study: SABC and Multichoice.

1. SABC has a system where they upload (capture)
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