1) The problem with Angelo’s Pizza is that it has no strategic human resource planning. Strategic HRM is about planning to meet the organizations human resource requirements well in advance of the actual required date. The high level goals for strategic HRM will be derived from the organizations overall strategic planning. For example, Angelo’s Pizza started out from a single shop enterprise and then expanded three stores. However, there was no plan is place about the enhanced human resources which would be required to support the organizational growth plans. Because of this, the organizations human resources became the weak link when the new stores were set up. Similarly, if a franchisee is to be established, Angelo needs to have a …show more content…
Angelo has a very rudimentary recruitment strategy which does not reach out to the right candidate pool and is not able to select the best fitting candidates. To improve its competitiveness, Angelo must have a well developed recruitment strategy. Advertising in two local papers is not enabling Angelo to reach out to the intended audience. He can take the help of hiring agencies to find the right candidates as per the job profile and put them through a multi level selection process. Employee referrals are also an important tool for recruitment. Also, he must outsource the background verification process to a competent organization. ii) LM 4 (Comment on the relationship between personality and work performance): It is seen from the case, that the job requirements have soft skill requirements which come from a person’s personality. In the restaurant business it is important how employees interact and treat the customers. Therefore, Angelo needs to consider these requirements which designing the hiring profile and recruitment strategy. Also, stress has to be placed on other personal qualities such as honesty and loyalty. Since Angelo’s is worried about theft, the selection process must also take into consideration the candidate’s personality traits. This
“The employee placement process consists of four activities: recruiting, selection, orientation and employee development” (Reilly, Minnick & Baack, 2011). Since we now know whom we are looking for, it is time to find the employees that best fits the areas needed. Now we have to list our job, its description, and various functions. We should also add the minimum requirement on education as well as previous training. We will now send it out to advertise for potential employee has and show them the possible positions available. After we have our close date, we will begin with forming our short list of those applicants that are a perfect fit for the job.
In response to criticisms of the ‘best fit’ and ‘best practice’ approaches, the ‘resource based view’ model focuses on leveraging competitive advantage through both tangible and intangible organisational resources. However, questions arise regarding whether there is a best way of achieving strategic HRM. Evidence suggests that firms rarely adopt a single style of management and that it is likely that they use a mix of approaches for different groups (Wilton 2011).
The current system is such that each franchise is equipped with a manager who works under area supervision and is the only full time salaried employee, an assistant manager, a few night managers and roughly 18-20 other non-managerial employees all of whom work part-time with a minimum wage pay. Within this set the managers are
The first step in this research was to collect and organize testing methods and literature from many reputable sources, review all aspects of this information to valid the effectiveness of the testing and to ensure that the literature was relevent to this research project. After all the information is selected and the test criteria is determined, the study researches each individual element of the five factors to see how each area correlates with each of the three specific job performance criteria. The test explains that up until the five factors were established and there was agreement among psychology professionals to accept these as the basis for establishing personality traits, the overall conclusion was that there wasn't much validity in the idea that personality was a
Gatewood, Field, and Barrick (2011) assert that personality data can provide valid information for guiding selection decisions, as long as it is collected appropriately. Additionally, personality characteristics influence performance at work, specifically conscientiousness and emotional stability. These traits can greatly influence employee performance in various areas due to their connections to employee capability for hard work, persistence, and ability to manage stress. Managers also care greatly about the personality traits of potential applicants, sometimes even more than is warranted. While the predictive validity of personality traits has shown to be modest for job performance, it does exist. Furthermore, the authors assert that personality
Allport defines personality as ‘the dynamic organisation within the individual of those psychological systems that determine his unique adjustment to his environment’ (Allport, 1937). An individual’s unique personality traits and attributes are a powerful indicator of how he/she will interact with the work environment. The difference between average and outstanding employees can often be solely personality related. As the employee is the most valuable asset to the company, ‘selecting the right employee during the process is critical’ (Carbery and Cross, 2013, pp. 41-53)
Wright and McMahan (1994) define strategic HRM as “the pattern of planned Human Resource deployments and activities intended to enable the organisation to achieve its goals.” A HR function should impact the success of an organisation; a policy must remain current and suitable to both the internal and external environment. Ulrich and Lake (1990) affirm, ‘HRM systems can be the source of organisational capabilities that allow organisations to learn and capitalise on new opportunities.’
The topic I chose to research and discuss is the topic of recruiting and retaining the best employees. I chose this subject because I felt it was important for an employer trying to compete in this very competitive business environment, no matter what the business is, to be able not only hire the best and most qualified employees but retain them and keep them motivated. The ability to distinguish the difference between high performing employees and lower performing employees can be detrimental to a company’s success or failure. In retrospect, this goes back to recruiting and retaining the best employees while avoiding and being able to let go of those of a weaker caliber. Before an organization can thrive in recruitment and retention,
Personality traits reflect people’s characteristic patterns of thoughts, feelings, and behaviors. Motivation is a factor that is highly dependent upon personality and because of this, managers must be able to recognize and respond to the different traits. Personality has been studied extensively throughout the years and researchers have found five distinct personality traits that are most relevant to organization; agreeableness, conscientiousness, neuroticism, extraversion and openness. Because of the way personality influences a person’s performance, these are
These days personality trait test is potentially a valuable tool in recruiting and personal evaluation. It is trying to predict work performance in different configurations. Scientists have long been consumed in connections between personality and work performance which they define it as part of human resources management. that refers to whether a person performs their job well, With the development of personality in the field of psychology, organizations realize that employee personality that impact how individuals think, feel and act on and off the job are difficult to change. Instead of displacing all the current concepts, the Big Five Personality Trait design works multipurpose because it is able to signify various personality feature
HRM is an approach to employment management, which aims to achieve a competitive advantage through the strategic deployment of a committed and capable workforce using an array of cultural, structural and personnel techniques (Storey 2001). Ultimately, it focuses on the sharpening the ‘Labour’ and ‘Entrepreneurship’ factors of production. This means that the business can produce a high quality product to consumers with hopes of outshining competitors and achieving its strategic aims.
Companies have started to use personality tests in the past five years so that they can find a potential employee’s strengths and weaknesses. If questions and answers are quite accurate and test is done properly it can help an employer to find more about person’s advantages and disadvantages. It is very important to know because one of the most important points is that most of personality tests help to recognize unqualified candidates. “Although experts warn that many personality assessments don't deliver what they promise, legitimate scientifically validated tests are helping employers evaluate job candidates to select those best suited for particular positions. Other tests are designed to measure intelligence, honesty, management aptitude and other qualities.”
Employee turnover is one of the main challenges facing the hospitality industry all over the world. An increase in turnover gives the restaurant’s heads of human resource department an added task of recruiting and training staff. This strains the restaurant’s finances and affects the net income the restaurant collects. In the case study, the vice president of human resources, Terry Dickson, wants to come up with a solution to the high turnover problem. Consultations are very important to ensure that the selection system made satisfies all the parties involved. The purpose of this paper is to explore the cause of the high turnover, the responsibility
Strategic human resource management as described by Nel et al. (2011:562) is “long-term, top-level management decisions and actions regarding employment relationships that are usually made and performed with the overall general strategic management of
Aim: This research will help us understand the role played by Strategic Human Resources Management in Organizational success, what role a HR manager plays in improving organizational efficiency and how it differs from traditional Human Resources Management.