A
Arctic Mining Consultants
Group Case Study
Organizational Behaviour
___College
March 7, 2013
Completed by:
Table of Contents
Content | Page Number | Summary | 3 | Synopsis | 3 | Human Resource Significance | 4 | SWOT Analysis | 5 | Issues and Symptoms | 6 | Issue 1: Individual Behaviour, Personality and Values | 6 | Issue 2: Perception and Control | 8 | Issue 3: Emotions, Attitudes & Stress | 8 | Issue 4: Lack of Employee Motivation and Performance | 10 | Issue 5: Weak Applied Performance Practices | 11 | Issue 6: Weak Team Dynamics | 12 | Problem Analysis and Implications | 12 | What Should Be Maintained | 16 | Solutions
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The Arctic Mining case revolves primarily around team member relations. Incidentally, there is great value in studying teams and team dynamics due to the popularity of team use and team coordination across organizations (Robert N. Lussier, Human Relations in Organization (Toronto: McGraw-Hill, 2008), 194).
Therefore, with a focus on teams and HR expertise on the topics mentioned above the problems encountered in the case can be alleviated through adequate training, conflict mediation and possible documentation of progressive discipline. In addition, proper personality testing of team members/managers can be applied during the recruitment and team compilation process to ensure healthy team dynamics. In respect to working conditions and deadlines, HR can recommend greater use of job design enhanced legal compliance of working conditions. Ultimately, what we see in this case involves issues of ethics and human relations. As Human Resource professionals it is our role to mediate such challenges and eliminate such barriers through facilitation of proper communication and healthy team relations (McShane, L. Steven, Sandra L. Steen, Canadian Organizational Behaviour (McGraw-Hill Ryerson, 2012), 246).
SWOT Analysis
| POSITIVE | NEGATIVE | INTERNAL ORIGIN | Strengths * Tom Parker, is an experienced geological field technician and field coordinator and project manager who enjoys working outdoors * Parker has reunited a team of field assistants to work with
Please answer all questions in this exam. Answers to the multiple choice questions need to be filled in on the scantron sheets (remember to use pencil to fill in the circles) and also circled on the exam itself. Answers to the short answer questions should go in the exam booklet provided. All three components (scantron sheets, exam booklets, paper copy of exam) should be turned in at the conclusion of the exam.
In today’s world teamwork is being utilized by companies across the globe. Employers are seeing the value of teamwork and what can be accomplished when people put the strengths together. These teams consist of people from different cultures with different personalities. Conflict is inevitable when it comes to group dynamics. Conflict resolution is necessary to keep the group functioning efficiently. This paper will analyze group dynamics and focus on conflict resolution by way of communication.
In today’s complex and ever changing environment, organization continue to experiment with new forms of team development. Some of the most successful teams bring together employees with different talents and perspectives. In this research report, my aim is to have a clear and deep research on teamwork and how it affects businesses so that I can help Tina and Frank who is coming back from overseas to start their own business. Before could anybody start their business, it is very important to learn certain aspects. Team work is one among them. I have included some of the important information I collected through my research in order to help Tina and Frank succeed in their business.
There were many documented and perhaps more undocumented cases of employees breaking rules in the workplace and manager is undecided on how to handle those situation. This case study analyses what happens when there is lack of clear or precise Human Resource policies and why this may cause issues within teams at the ground level. This is an important study in human behavior to emphasize culture and
Gómez-Mejía, L. R., Balkin, D. B., & Cardy, R. L. (2016). Managing human resources (7th ed.). Harlow: Pearson.
I, Marion Forbes the recently appointed senior human resources manager at Hallington Utilities Services (HUS), am facing with a dilemma; work out HR strategies with the Organizations mission and handle employee’s issues and concerns. HUS has made changes due external and internal factors encountered in the market as well as the new regulations happening within the sector. All are very complicated and my main issues are privatizing, downsizing, unionization, motivation, training and compensation. With the information collected, I need to figure out
Human Resources professionals are in a unique position to help corporations build the integrity of the company and develop positive organizational cultures. They can use their influences on many levels within an organization promote ethics by developing programs and policies that encourage employees to make the right choices. This may be in form of a written code of ethics or ethical training for managers and employees that make them fully aware of the company’s expectations in areas such as discrimination, sexual harassment, and the treatment of employees. The HR department can also be a resource and kept close at hand when ethical situations arise they are not clearly addressed in the policies or as a mediator for conflict resolution. Since the HR department is involved in the hiring of new employees, they can be proactive in identifying desirable character traits that align with the company’s philosophies as well as on-boarding programs that reinforce the values of the company.
This fable was a great way to promote the importance of a team and its functions. This book had many highlights throughout the context and I would highly recommend it to leaders of a corporation or of that of a team like setting. This book offered many great implications of the model and how to use it in many diverse settings when trying to build and manage successful teams.
Scenario: As the new clinical manager at St. Agastine Hospital, I have noticed that employees feel overworked and have low morality. After careful examinations, I noticed that there is low communication between staff, unsure if their workplace safety is taking seriously, high culturally diverse In the organization creating unintentional miscommunication, and employment grievance regarding their work schedule.
2. Leatherbarrow, C., Fletcher, J. & Currie, D. (2010) Introduction to Human Resource Management. 2nd Edition. London: CIPD
In many aspects of our life, it is pervasive to work in a team. No matter in company, school, or another type of team it is necessary to be a part of a team and to achieve a team goal by corporations. People join a team with different personalities, goals, values, beliefs and needs. On the one hand, these differences can be a valuable quality of teams. On the other hand, these same differences inevitably lead to different levels of conflicts as well.
Conflict is inescapable, having the ability to recognize, understand, and resolve conflicts are important in both personal and professional lives. Myatt (2012) states that conflict in the workplace is unavoidable; if left unresolved, workplace conflict may result in loss of productivity and the creation of barriers that can inhibit creativity, cooperation, and collaboration. It is vital to embrace conflict and address problems through effective conflict-resolution tactics because if not handled appropriately, conflict will escalate. “If not handled properly, conflict may significantly affect employee morale, increase turnover, and even result in litigation, ultimately affecting the overall well-being of
The author currently consults in employee relations, organization change, and development. His clients include both private and public sector organizations.
Good employer to employee relations is one of the key ingredient factors in determining success of a particular organization. Many organizations are encouraged through the Human Resource Department to uphold values that promote the creation of a conducive environment in both the welfare of the employees and the employer in the realization of organizational goals. In retrospect, practices such as poor employee behavior, sexual harassment, substance abuse, fighting, internet abuse, and work family conflicts are highly discouraged not only within the confinement of the working environment, but also outside of work as they portray a negative image of the organization or company (Series, 2015).
The team culture can become negative when one or more of the employees does not have the same values, work ethic, and personality. This brings me back to the human resource department who has the sole responsibility of determining candidates who will fit well with the organizational and team cultures, which includes the emotional intelligence and motivating factors of the candidate (Bethel University, 2011).