B2B eCommerce Best Practices -> Custom Business Features Custom Business Features Deliver Extraordinary B2B Versatility Custom business features become increasingly important for successful and efficient B2B marketing because there are many different business models to satisfy, and no business within a category operates identically or needs the same features. Some companies support B2B and B2C commerce on the same platform while others function as facilitators for E-procurement product purchases and bids. Other B2B models include infomediary websites, niche markets, heavy equipment wholesalers and many other industry-specific B2B operations. Many companies sell products in multiple countries and have website support for multiple languages, currencies, tax-calculation methods like VAT and customs-documentation needs. Out-of-the-box software without customizing its core business features just doesn 't provide the level of service that customers expect, and even customized core features can fall short of what well-designed custom features can deliver. Custom B2B eCommerce features -- regardless of business model -- deliver the latest products, research and information to customers and transform websites into central repositories that can display the right information to the right customer at the right time, which has always been the key to sales closings, and provide astonishing levels of user functionality so that people can research products, personalize their website
Many businesses have shown that after implementing an e-commerce system into their companies, sales have increased immensely. Sneaker Joe’s is a small family run business that is looking to expand their business after the sneakers they sell have shown to be very popular locally, after a picture of them was spotted on a social networking site. I have been looking at some of the most popular websites that consumers use to purchase their goods and what kind of commerce system they have in place, but first, I have written an explanation of the different types of ecommerce used today.
Business-to-Business ecommerce refers to electronic processing of transactions such as products/services or information between businesses (Shaw, 2015). It includes electronic data interchange and supply chain management. It also influences the buying decision of customers in that when customers decide on a purchase, they start by checking it
Some of the main functionalities and features included in e-commerce servers/suites involve the ability of them to support different business models, while still maintaining complete functionality, and utilizing various tools to assist in business
There is a misconception that e-Business simply means buying and selling products and services over the Internet. The broader view of e-Business focuses on the key processes that directly enhance revenue namely, customer acquisition and retention through sales, marketing and service (Siebel, 2004). This customer-centric view of e-Business is not limited to the Internet but rather applies to all aspects of the customer relationship whether it is online or offline.
B2B is one of the major forms of e-commerce. Here the seller and the buyer participate as the business entities.
B2B companies that sell extensive products, represent manufacturers and sell items at both physical locations and online have more complex inventory-management and ordering needs. Core back-office features usually update availability data but seldom manage complexities such as keeping the showroom stocked, answering customer questions about the supply chain and collating materials used in manufacturing or assembling products to take advantage of bulk ordering discounts and customizing or building products for customers. B2B companies can ignite sales by using product collaborators, but this often generates problems for the back-office staff such as pricing special orders, getting approvals from various stakeholders, ordering products and materials or locating new vendors.
Have you ever purchased any product on the Internet, used the Internet to collect information or data, or played computer games on the Internet? You must agree that it is fast, easy, and enjoyable. The Internet has been a part of our daily life for several years now. In addition, in the business world, a new business model, E-business and E-commerce, has appeared for several years. According to Ali, there are two main types of E-commerce: B2B and B2C (2000). One is business to business (B2B). This means that enterprises use the Internet to transact or trade between business operations and their partners. Another is business to consumer (B2C). In other words, enterprises provide products, support good, and services to the customers on the
An e-business solution for an enterprise is the incorporation of all aspects of the business operation into an electronic format. Many well-established businesses have been selling on-line for years. Columbia Records has been selling "music" directly and indirectly (through their artists ' website) to end-users for years. When Columbia Records has incorporated an e-business solution, the business will experience a lower operation cost while at the same time increasing its profit. The e-business solution will allow the company to eliminate unnecessary paperwork. All paperwork and data can be transformed into an electronic format. Thus, it will eliminate valuable shelf space and data can be searched and accessed in a matter of seconds. E-business will also automate the sales process. Thus, efficiency will be significantly improved. With an e-business solution, the business will be open 24 hours a day, 7 days a week. People from anywhere in the world with Internet access will be able to visit the site at any time. They will not be restricted to the normal business operating hours. A brick plus mortar business is normally limited to serving the customers in its local geographical location. With an e-commerce solution, that business will not be limited a geographical restriction, rather it opens itself to the global on-line market. Essentially, the business ' market exposure will be greatly increased.
Understanding requirements for a B2B product is a complex exercise as it involves understanding of the intricacies of a particular business. Most of the time UX practitioners are unable to develop any understanding of the business landscape and they view business transactions individually not in totality. The result of this becomes a bloated and complicated product with low usability. Due to these reasons, it becomes imperative that designers spend time understanding the wider landscape in which business transactions exist as a whole. Once they have knowledge of the business landscape, their interactions with users take a different meaning and they are able to come up with design which focuses on the customer interactions with the product in a holistic manner.
When it comes to B2B and B2C ecommerce, you will find there are many similarities. However, there are some key points that overlap each other. and these are indeed high quality product images or intuitive search and may be a requirement of simple navigation.
The traditional method of doing business has always been face to face trading. It is a medium for both customers and businesses to negotiate and purchase and sell goods and services. However, with the progression of the technology age, businesses and customers alike are finding convenience and benefits through the use of e-commerce. Electronic commerce (e-commerce) involves online transactions and the trading of goods and services through the Internet, without time and geographical barriers (Network Solutions, 2014). This could include retail sites, large online music stores such as iTunes or business to business (B2B) transactions between companies. This is a new emerging technology and has brought many advantages (Network Solutions, 2014).
Third is the promotion of new product reaching and service ability. Currently many corporations have engaged in e-commerce, as a result, market of data base product become wider. On one side it satisfy different gradation demands of clients, and on the other side, it acquire more new information about new product from market.
Ecommerce is the fastest growing industry, and it is expected that ecommerce sales will increase up to $523 billion by 2020. This would open a number of opportunities for online shoppers. For online business owners, optimizing their business websites needs to be a top priority, if they really want to reach their milestones. This is the reason, competition is getting tougher day by day.
Useful integrations for eCommerce companies include hundreds of possibilities, but some stand out because they prove useful to a wide cross-section of B2B operating models. It 's always important to consider a company 's industry-specific needs, but these common questions are good starting points for assessing any B2B company’s needs according to a marketing software company:[1]
Nowadays, there are thousand of thousand retailers shops around the world, which would like to use Internet futures and mobile applications to having more customers from different part of the world. Having online business or using any kind of IT applications to run a business on the Internet means E-commerce. This kind of business can include money transaction between suppliers and users or providing any sort of services to users. The advantages E-commerce are no papers using and it is totally green environment and most of the activities happening by e-mail, fax, and online payment. Moreover, not only suppliers are happy because of less cost of operation but also users are satisfy as well because e-commerce concept is base on using Internet to do business better and faster. In addition, online shopping allows customers to serving themselves. Joe Pine in his book Mass Customization argues that “companies need to shift from the old world of mass production where “standardized products, homogeneous markets, and long product life and development cycles were the rule” to the new world where “variety and customization supplant standardized products.” (Pine, 1993). In this report we will discuss about Innovative IT applications in e-commerce and some examples from real businesses which using those new applications to make a good and strong relationship between loyal customers and business.