Be the Manager: Creating an Ethical Code Essay

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Be the Manager: Creating an Ethical Code

Our Mission:
To sell delicious and remarkable food and drinks; that the food and drink we sell meets high standards of quality and freshness and combines both modern and traditional styles of cooking. Provide our customers with remarkable service by demonstrating professionalism, geniality efficiency and knowledge in our work. To have every customer who comes through our doors to leave impressed and satisfied by our restaurant and eager to come back time after time. To create and maintain a restaurant that is comprehensive and exceptional in its attention to every detail of operation. To provide all employees a friendly, rewarding and respectable environment, this encourages a long-term growth …show more content…

The premises clearing and cleaning will also include the outside area and kitchen back area. All employees and staff are responsible for grooming and neatness of dress and hygiene. This includes must require a good hygiene that includes ensuring a refreshing body or ironing of clothing. The uniform and name tag that is issued to the employee or staff shall be worn at all times. When exiting the bathroom, hand must be washed with soap, dry and clean before returning to work. All employees while cooking the food are required to wear gloves. Make sure when you are serving food or beverages that there is no skin contact with any of the products that have been prepared.

C. Customer Service- We always strive to be fair and objective in our actions, and we are never influenced in our decisions or recommendations by issues of gender, race, creed, color, age, pregnancy national origin, veteran status, sexual orientation, marital status or personal disability. We will be truthful in our relations with our customers and the public at large. We will comply with every customer’s wishes and demands. Each customer shall be greeted with a smile and proper greeting such as “hello” or “good afternoon” and as the customer leaves the premises use proper grammar such as “thank you” or “come again”. Know the availability of the menu in order to help the customers make a decision of their order. Always make sure that the customers’ needs are met prom promptly and on

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