Change Management Theory: GlobalTech
Background
GlobalTech is a change management theory based case study in the simulation format provided by Experience Point. GlobalTech, founded by Maurice Gagnon in 1975, was started in response to the growing demand in the high-tech electronic industry. Its quality-oriented specialization in manufacturing military components had been highly recognized and supported by the steady growth of human resources and a significant pool of expertise such as R&D department. The development of the GPS technology during 1980s, thus, had created valuable opportunities that secured key revenues and a lead positioning in the military field. However, the “New World Order” has gradually shifted the technology demand
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NaVisionTech and Sateye International had emerged as industry leader in the market while GlobalTeach only share 6% of the total commercial market for GPS. Using competitive and financial tactic to deliver extensive briefing to its managers on the current financial situation of GlobalTech can help managers to understand the important of change. Understanding the need for change by identifying the main difficulties of GlobalTech can thus provide a suitable changing plan in order to fix company problems in a more effective way.
Enlist a core change team
After understanding the need for change, enlist a powerful core team from stakeholders to carry out the changing plan is critical. Mapping stakeholder can identify the resistance and supporter for the change. There are usually four categories: Champions who lead the change; helpers that encourage change; bystanders that stay with a neutral towards change and resisters that resist the change. Bystanders usually take a predominant position in most organization and so does GlobalTeach. It is important to focus the change effort towards bystanders in order to gain their support to change. After mapping stakeholders, it is time to identify the change agent to lead a core change team. Jennifer Smith should be the leader in this core change team as she possesses all the four characteristics of being a strong leader: motivating her audiences through enthusiasm and confidence in success; the ability to
Step 2 is forming a powerful guiding coalition. Leadership will have to be on board and on the same page in regards to the change. Kotter and Cohen reveal the core problems people face when leading change. Their main findings are that the central issue concerns not structure or systems but behavior and how to alter it (Farris, 2008). The success of the changes will depend on the ability of the managers to show their commitment to change and motivate the employees to do the same. Without any process to track the implementation, the change can also fail.
There are a number of reasons why the international business sector is being driven full force toward greater and rapid globalization. How particular companies face and manipulate these drivers can be very important, particularly when a company produces military, security and related technology products. Northrop Grumman (NG) is particularly unique in this situation for several reasons, including the fact that the major parts of its network have been in business and working globally for many years, and because of the reach of impact of what it does. NG quite literally has carried everyone from Lindbergh across the oceans to people to the moon. NG is a company that not only moves forward, but that makes it possible for other companies to do the same. And this means they have to do what's good for a part of their operations even while looking for what might be coming next.
Organizations must respond to their internal and external environment. Therefore, organizational success heavily relies on leaderships ability to manage change. Unfortunately, many leaders struggle to effectively lead change initiatives. In fact, Ashkenas (2013, para. 1) reported 60 – 70% of organizational change initiatives fail to meet their objectives.
Leadership is critical when executing a strategic change initiative. By differentiating leadership and management, leadership styles and the key factors of change we can better understand what should be done to successfully lead change. Success is not obtained through leadership alone but by developing a group of individuals from all levels of the organization who work together as a team. . (Leban and Stone, 2007)
The first step in driving the necessary change within the organization is to secure an outside consultant to serve as a change agent. The change agent will facilitate and guide the organizational development (OD) through process consultation intervention. In this process, it will be necessary to identify sources of resistance through Force field analysis. Once the sources are identified, one-on-one meetings and group meetings will be conducted to educate the employees on the changes and the reasons why change is necessary. This step will find the management team working to re-define the vision of the organization. As part of
Our group perceived the ‘Global Tech Change Simulation’ to be reflective of real life organizational change as it recreated a business scenario that needed
Leading and managing change require a solid theoretical foundation. This assignment will research the theoretical elements of change and change management. Addressed will be the following: Organic Evolution of Change, Formulating Strategic Development Approaches, Leadership and Management Skills and Gathering and Analyze Data. As societies continue to evolve and changing demand creates the need for new products and services, businesses often are forced to make changes to stay competitive. The businesses that continue to survive and even thrive are usually the ones that most readily adapt to change. A variety of factors can cause a business to reevaluate its methods of operation. According to literature from the past two
1. Diagnose the problem. 2. Assess the motivation and capacity for change. 3. Assess the resources and motivation of the change agent. This includes the change agent’s commitment to change, power, and stamina. 4. Choose progressive change objects. In this step, action plans are developed and strategies are established. 5. The role of the change agents should be selected and clearly understood by all parties so that expectations are clear. Examples of roles are: cheerleader, facilitator, and expert. 6. Maintain the change. Communication, feedback, and group coordination are essential elements in this step
The purpose of this paper is to discuss organizational change and the management of that change. I will talk about the different drivers of change, the factors a leader needs to weigh to implement change effectively, the various resistances a leader may encounter while trying to implement change, and how various leadership styles will effect the realization of change. I will also discuss the knowledge I have gained through the completion of this assignment and how I think it might affect the way I manage change in my workplace.
Change is a double-edged sword (Fullan, 2001). Change is a word that might inspire or put fear into people. Leadership is challenging when it comes to dealing with change and how individuals react within the organization to the change. Marzano, McNulty, and Waters (2005) discuss two orders of change in their book School Leadership that Works; first and second. Fullan (2001) also adds to the discussion in his book Leading in a Culture of Change, with regard to understanding change. In Change Leadership, Keagan and Wagner (2006) discuss many factors of change and the systematic approach to change. Change affects people in different ways. Leaders need to be able to respond to the individuals throughout the change process.
The authors were successful on this step by creating a valuable and diverse team that complimented each other, which was a necessity to ensure they had mixed points of views and opinions. Next, the team must create the approach they are going to take, and to be sure each team member has a clear understanding of the benefits for the future of everyone involved. This step was evident by the group meetings. Fourth, it is imperative for the team to demonstrate impeccable communication skills and the ability to influence others to comprehend the significance of the change (Kotter and Rathgeber 2006).
Competitive imperatives of market forces and customer demands in today’s environment have led to the emergence of less hierarchical and more flexible organisations (Doyle, 2001). In working towards this paradigm shift, a distinction and clarification of the relationship between leadership and management in the change process needs to be addressed. According to Caldwell (2003), change leaders are executives or senior managers at the very top of the organisation who envision, initiate or sponsor strategic change of far-reaching or transformational nature by challenging the status quo, communicating a vision that employees believe in, and empowering them to act. In contrast, change managers are usually middle level managers and functional
As defined by Katzenbach (1995), change leadership is “the process whereby individuals who lead initiatives that influence dozens to hundreds of others to perform differently—and better—by applying multiple leadership and change approaches.” Leadership alone is defined as setting a direction and developing the strategies necessary to move in that direction – that is, creating and achieving a vision – leadership is thus a process to do with change (Kotter 1999). Change leadership is critically important to the continuing success of organizations everywhere. Tennant Company understands and invests in change leadership by employing a Sr. Organization Development Manager named Annelise Larson, M.B.A. whose efforts includes setting direction, developing strategies, and leading initiatives through organizational change efforts. An interview was conducted with Annelise Larson to discuss and learn about her change leadership abilities. For the purposes of this paper, the interview questions will be shared, a summary will be provided, and five recommendations are made for Annelise Larson as a change leader.
Senior managers have managed to involve stakeholders in the change process and have identified issues experienced by guests by first meeting with the necessary teams to discuss how this process will help to strategize the changes ahead. In order to develop a change management strategy the company will use the Stakeholder Circle, developed in Australia by a German consultancy company, Tiba Managementberatung GmbH (Bourne, 2009). The Stakeholder Circle methodology provides a five-step process to identify, prioritize, visualize, engage, and communicate with the “stakeholders that matter,” and finally monitor the effectiveness of that communication.
This report talks about the successful strategies adopted by GE that was accountable for its success. It will start by answering the question the importance of studying GE recent globalization strategies and practices, and then, by giving a quick background of the company globalization process evolution. After that, the report will demonstrate a close analysis to 4 main strategies of the company. Finally a conclusion will be given based upon the current challenges and future perspective.