Executive Summary
M&S was established in 1884 in UK and started operations as a ‘penny shop’ market stall in Leeds. Ever since then M&S has seen progressive growth and is has expanded to become one of the leading retailers in UK. Its product offerings range from clothing, home, food and general merchandise. Previously M&S claimed a sizeable market share of the high street fashion industry with its brand positioned at providing high quality products as a premium price. However over the years, the brand has lost market share to other more affordable and fashionable brands such as Next and Zara. On the other hand, in the recent decade, M&S has experienced remarkable success in its food department, namely Simply Food. Overall the brand has been
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The key issues faced by M&S includes the undefined of core customer base which has led to a M&S launching multiple product lines which did not fit in with customer needs. Furthermore, the brand has failed to fulfil its promise, both in terms of product availability as well as its value-for-money proposition. Thirdly, the shortfalls in marketing mix, such as product features, pricing and placement has caused customers to shop with competitors. Lastly, the disintegration of marketing communication via traditional and digital channels has delivered a varying message to the customers, causing a further decline in sales and profitability. However in the recent years M&S has taken various steps to integrate its traditional and digital marketing tactics to gain a steadier follow of profit and to retain its market share of both online and in-store customers.
Market Analysis of M&S
Over the years M&S has expanded its product portfolio and entered into the food industry. Currently M&S has a diverse product line with varying levels of success in the various elements of the portfolio. In recent years, as the food business for Marks and Spencer has grown steady, making it a star product in the portfolio, the clothing line has experience a downturn in sales and profits. Clothing and general merchandise is considered a rocky boat with falling sales and profit margins. The fall in demand for clothing line has been largely attributed to the marketing side weaknesses of M&S.
M&S Marketing
The main source of data presented in this paper is the official website of Marks and Spencer. The details of links are provided at the end of this paper under the title of References.
M&S are one of the UK's leading retailers of clothes, food, home products and financial services. Some 10 million people shop with us each week in over 375
There are many social factors that affect Marks and Spencer such as level of education, lifestyle, mobility of population and income distribution. To keep up with the social affect Marks and Spencer has now a shop online selling its food, clothing and any other product they would have in stores. This is part of their plan to become a multi-channel retailer. It is obvious to us all that the real factor is to keep up with its competitive market such as Dunnes Stores. Marks and Spencer appeal to different markets in terms of social class and other demographics. Also to keep up with the social change Marks and Spencer bought their clothes range up to date to keep up with latest trends and to keep their customers interested. Consumer purchases are influenced by many factors like cultural, social, and personal. Marks and Spencer cannot control these factors but they must take them into account, which they have done as they are a well-positioned and a competitive player in their market.
Marks and Spencer Group (M&S) is the premier retailer in clothing, foods and home ware within the United Kingdom. The company’s commitment to quality, value, service, innovation and trust is a key contributor to their success as a high street retailer in the UK. Their current core UK operations centre around three divisions, food, general merchandise (including clothing and home ware), and the financial services industry. Therefore Tesco plc is the prime UK retailer to analyse and compare growth, financial performance and the financial status of M&S Plc in line with other competitors within the same industry.
Predominantly M&S are known as a clothing retailer but has grown organically into food and furnishings but, market watchers tend to judge their performance on the
Marks & Spencer is a large company listed on various stock markets, which a widely spread operations in many countries. The size of operations of the company and high reputation in the
walk the library to get books by himself. I found this very shocking as the patient was a tad unsteady on his feet and became short of breath after a mere 5 minute walk. At the time of the discharge, she seemed less concerned about her dad’s safety and more about getting home and out of the hospital. This may just be my interpretation however, after witnessing M.M’s mobility during my two-12 hour shifts, how he would manage living on his own is something I would strongly worry about at this point.
Marks and Spencer (M&S) p.l.c. is one of the largest retailers in the United Kingdom with a selling space of 12.5 million square feet, was established in 1884 as ‘Penny bazaar’. M&S sells clothing, food, footwear, gifts and home furnishings in its 760 stores around the world. The company’s wholly own and franchise stores operates in Europe, Hong Kong, Far East, Australia, Middle East, the Bahamas and Bermuda making a total of 34 countries.
This marketing plan examines the case of TOPSHOP as a UK’s fast-fashion retailer. The following marketing plan is structured according the SOSTAC framework. Topshop is operating under the parental Arcadia Group. Over the latest years, Topshop has been one of the most popular UK’s fast-fashion retailers. The company is a multinational Omni-channel fashion retailer. Topshop is well-known for its high-quality products in medium low prices. The company’s portfolio owns a wide range of products and services. According to the Situational Analysis, the UK’s macro environment has changed over the latest years. The UK’s fast-fashion industry is becoming more and more cluttered with competitors from both UK
This document/report throws light on the business environment of Marks and Spencers and the analysis of strategic position, strategic direction, success criteria and backed up by future recommendations for the company based on all the mentioned aspects. The frameworks used to analyse the company are:
Marks and Spencer Company is one of the biggest retailers in UK, which it has known by providing the finest qualities of goods and services including clothing, home product, foods and groceries. In currently, M&S Company operates 852 UK stores, 480 international stores and e-commerce platform includes approximately 83,069 employees, while M&S Company is one of the UK’s leading market positions in Menswear, Women-wear and Lingerie products (Mark and Spencer 2016.
Marks & Spencer was once a top-of-the-line company in terms of its quality and selection. However, it is reported that the company has become" an out-of-date, uncompetitive blur on the UK stock market. The decline for Marks & Spencer began in the latter part of the 1990s and due to the pressure of a "changing economic demand causing Marks & Spencer to undergo continual business realignment"¦" (IBM, Ltd. 2005, p.1)
M&S accomplished the goal of merging its global outlets and in the process transforming them into well designed website that offers web based catalogs showcasing all of their product categories that are on sale. The website enables potential buyers to have detailed description of the product before purchasing. With more detailed description of the products, customers can make intelligent decisions before buying and be able to make payments via various payment channels like debit and credit cards.
The early 1990 's marked the beginning of a sea change in customer 's expectations with regard to good quality, healthy food. M&S image as a respectable retailer with its focus on providing a wide range of premium foods meant that the M&S brand, where food was concerned, became regarded as something of a luxury.
Marks and Spencer (M & S) was started by Michael Marks and later joint by a partner Tom Spencer in 1884. It is one of the largest British retailers that sold clothes, home furnishings, food, gifts etc. and was formerly known as St. Michael. It has markets in Europe, Far East, America and Asia. The company suffered a series of losses and a dip in the market share from a few years before the stepping down of the then CEO, Sir Richard Greenbury, in 1999. In 2001 the company underwent a drastic strategic change and the