preview

Case Study Of R. Pi Plumbing Supply And Services

Decent Essays

This essay seeks to give strategic advice on how R.P Plumbing Supply and Services can expand into the on-line market, while critically analysing the ways that different organisations have achieved the aims of moving their organisation on-line, onto social media and onto mobile media, whilst focusing on an On-line directory. R.P Plumbing Supply and Services is family owned business, which was established in 2006, located in London, England, United Kingdom (UK); its services includes the sale of plumbing materials and installation of fixtures and fittings. R.P Plumbing Supply and Services made its business by passing out fliers to gain customers, but recently the manger desires to offer services to a wider market area and accessible on a digital forum, which can be accessed anywhere and information can be gathered at anytime, without the hassle of having to go through a heavy book. Through this digital access …show more content…

Apple stores use mobile Point of Sale terminals to add the convenience of ‘click to pay’ to their physical shopping experience and provide customers with an email receipt from the POS terminal (Ernst & Young LLP; 2011). Through digital technology to enhance traditional business models an computerised and digital services can be used to participate with and extend accessible manual services to companies such as eBay an its auction model, Life insurance with its computing algorithms, and Dell/Amazon with their dynamic pricing make better use of self-service channels including customer service through social media (Ernst & Young LLP;

Get Access