Human Resources Management – HCA 5163
Study Questions and Case Study Response
Healthcare Compliance
Concepts Understanding
1) What is the first step in developing a compliance program?
a. The first step in developing a compliance program is to determine what policies and procedures are most relevant for ones organizations.
2) Name three sources that might be useful in developing a compliance work program.
a. Federal Register Program Guidance
b. State and Federal Laws
c. CMS Website
3) What is the purpose of an OIG Advisory Opinion?
a. The OIG advisory opinion is provided in cases when an organization requests an opinion regarding fraud and abuse statutes as they relate to a specific situation. In general, organizations will request a determination of whether a specific arrangement, program, or relationship could constitute grounds for sanctions.
4) List the seven components or activities of a work plan recommended by the AHIA/HCCA?
a. Perform a risk assessment and determine the level of risk
b. Understand laws and regulations
c. Obtain and or establish policies for specific issues and areas
d. Educate on the policies and procedures and communicate awareness
e. Monitor Compliance with laws, regulations and policies
f. Audit the highest risk areas
g. Re-educate staff on regulations and issues identified in the audit
5) What areas should the compliance policies and procedures of a healthcare organization address?
a. Compliance programs should address the following:
1. Define and explain the significance of the term ‘derived demand’ as it applies to Strategic Human Resources Planning. (5 marks)
1. Ch 1, page 60-61, question 4: What is “evidence based HR”? Why might an HR department resist becoming evidenced based?
2. Give some examples of ethical issues that you have experienced in jobs, and explain how HR did or did not help resolve them.
A compliance program is a process or system that finds all consumer laws and guarantees that have breached (refer to part A).
The objective of this report was to analyze Vivint-Smart Home Solutions’ performance in terms of organisational culture, management and leadership styles and motivation and how organizations have been affected by them. In this report, we identified that Vivint has an association of Hierarchy and Market organisational culture, relationship-oriented and task-oriented leadership styles and servant leadership style. Moreover, it demonstrated that Vivint has intrinsic and extrinsic rewards. These resulted in successful and unsuccessful practices of Vivint based on the Undercover Boss TV series based on three aspects which have been mentioned above. In addition, this report critiqued the Undercover Boss method for discovering the problems within an organisation and recommended other processes for uncovering issues. The results showed that organisational culture, management and leadership styles as well as motivation played significant roles in Vivint’s performance. Recommendations have been made to improve the unsuccessful practices of Vivint such as training managers to be empathic problem solver, examining and updating the working condition regularly, bonus for employees who give feedback voluntarily on management processes and offering fund to employees who are in need of support.
Compliance programs are more focused on risk management. The duties include informing staff about the laws and guidelines regulating the business and monitoring adherence to these policies (Nelson, 2012). (Nelson, 2012) By monitoring compliant behavior the programs reduce the episodes of litigation, negative press, loss of support, and confidence from the public(Nelson, 2012).
1) Oversight Accountability & Resources – ensure that the governing authority is knowledgeable about the operation of the compliance and ethics program and are able to exercise the appropriate oversight with regard to the execution and efficiency of the program (Parson & Weiss, 2013). The Chief Compliance Officer will have the overall responsibility of overseeing the program and that it is implemented properly. The day-to-day operations will be
c. Estimate the value of Mercury using a discounted cash flow approach and Liedtke’s base case projections.
Having an effective ethics and compliance in health care training course for employees within a company is a positive effort to keep not only the company running strong and efficient, but also developing standards for other companies to follow who are trying to create a more applicable format for corporate regulations. According to federal guidelines, designated and regulated by the Office of Inspector General (OIG), a company in compliance to federal healthcare standards will have effective education of employees, investigation measures, discipline and enforcement measures, intervention of violation standards, strong internal audit standards, compliance officers and staff, and lastly, written company standards and policies that is freely available to all employees.
People are biggest asset for every organization and, therefore, to draw, motivate, and preserve the most skilled employees and assign them to jobs for which they are exceptionally well suited is a responsible job for human resource. Therefore, human resources management is done in all type of organizations. Profound management of people is equally indispensable in success of organizations as the sound management of production, finance, and other operations. The human resource management field postulates the infinite diversity of people and their dynamics (McKenzie & Traynor, 2002). To get into this career field, one must have the required education degree by completing many different courses, and have the experience along with skills and
In an era of increasing competitiveness, globalization, economic rationalization, deregulation, technological revolution and changing workforce there is an ever-increasing need for human resource management to be able to capitalize on the special challenges that this changing environment brings. For a company to be able to successfully keep ahead of the competition, human resource management is seen to be a significant contributor.
A manager must recognize the employees with knowledge and skills and encourage them to use their abilities. Organization and managers should recognize their successful business which this success depends on human capital and
I chose to interview Randy Bedsaul. He is an older gentleman who responds in a genuine manner. Since he works in my maintenance shop and I interact with him on a daily basis it was easy to ask him to do this interview. He responded quickly to my request and even stayed after work one day to help me out. To say I was thrilled would be an understatement. I really appreciate individuals who are willing to go the extra mile to help others in regards to personal/professional growth.
Analysis of Human Resource Management The report starts with the introduction to Human Resource Management (HRM) and the role it has to play within an organisation followed by brief introduction of the chosen organisation for the discussion-McDonald’s Restaurants Ltd. Also, it gives the reasons why this organisation has been chosen. The report presents the key strategic issues and corporate strategy of McDonald’s.
Human Resource Management involves a wide array of functions that encompasses the time from when an employee enters an organization to the time the employee leaves the organization. The specific activities that are involved in HRM include job design and analysis, recruitment, orientation and placement, development and training of the personnel, employee remuneration, and performance appraisal (Aswathappa, 2007: 5). This paper shall focus on three main activities which are recruitment, training, and personnel development. When it comes to recruitment, it is incumbent upon the Human Resource Manager to bring into the workforce, employees that are both wiling and competent to accomplish specific tasks. The work of recruitment goes hand in