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Case Study of Designing a Self-Service Disaster Recovery Plan

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TITLE: Case Study of Designing a Self-Service Disaster Recovery Plan

1.0 Issues regarding disaster recovery plan (DRP)

Disaster recovery plan (DRP) is a clearly defined and documented plan of action for use at the time of a crisis. Typically a plan will cover all the key personnel, resources, services and actions required to implement and manage the DR process (comission, 2014).

A large US public power provider, with millions of residential and business customers, needed to rethink its disaster recovery program. Due to budget constraints, the utility’s data recovery program had not been updated or tested for several years. Under the existing program, systems recovery could take up to 20 days—an unacceptable timeframe for a …show more content…

After getting the basic view of DRP, then we start to find the related new technology of modernization of DRP technologies thus upgrade the system performance from taking 20 days to recovery to shorter days to meet the board directors demand.

4.0 Findings

4.1 The status of the company DRP

The conventional DRP of the company has not been updated or tested for several years. Under the existing program, system recovery could take up to 20 days which is unacceptable timeframe for a utility relied upon by numerous states for critical infrastructure services.

We found that a Business Impact Analysis (BIA) had never been performed to prioritize disaster recovery based on the cost of loss. We also found a significant lack of integration of disaster recovery governance into the overall organizational structure.

We worked with the utility to perform a BIA to identify critical business processes, the likelihood of service disruption, and the projected cost of loss. We then helped the utility understand the business risks of systems and technology services interruption.

The team prioritized investments for disaster recovery initiatives, and in conjunction with business unit leaders, designed a tiered model highlighting recovery priorities. These priorities were validated with IT infrastructure leaders to help ensure alignment. As failover

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