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Case Study - the Australian Cladding Company

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Human Resource Management Case Study: The Australian Cladding Company Question 1: ------------------------------------------------- What are the immediate and underlying problems facing ACC? Introduction In the case study, Jim Hackett (Jim) started the Australia Cladding Company (ACC) as the Managing Director in the year 1998, where new light weight and low cost house cladding product was created. From there, ACC grew rapidly and also supplied its products to other states and internationally. The products from ACC have gained popularity in major building projects, home buildings and extension work. ACC supplies and install the products to large building projects in Western Australia which had gained positive comeback in the …show more content…

Underlying Problems Faced by ACC In an organization, problems arise are an inevitable issue whereby proper HRM on how the problems should be addressed is vital. In ACC, there are a few problems identified through the immediate problems which surfaced from the case study. From the case study, one of the underlying problems identified is that the occupational health and safety (OHS) measures are not properly conveyed to the employees, and training on OHS measures is not conducted. In order for the employees to put more attention onto OHS, the organization has to impart the knowledge and importance of OHS, and train the employees to put more effort in practicing OHS measures (Gravel, Rhéaume & Legendre, 2011). As ACC did not address OHS’s importance to the employees, it can be seen that there is an increasing cases of workplace accidents in ACC, and some incidents happened as the employees did not practice diligence when handling the machineries. Frick, Jensen, Quinlan & Wilthagen (2000) also further state that, companies tend to overlook the importance of OHS when they are facing economic instability. Since ACC is facing economic instability, this might be the reason why OHS is overlooked by the personnel department. There is also staff retention problem faced in ACC. It is seen that there is a high turnover rate whereby the skilled staffs, several

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