Level 3 Diploma in First Line Management
Unit 3009
Word Count 2724
Contents
Topic Page
Task 1. Understand the importance and principles of management communication. 1-2
Task 2. Understand how to use methods of communication to achieve the management objectives. 3-5 Task 3. Understand how to review the effectiveness of communication in the achievement of management objectives. 6-7 Bibliography. 8
Appendix:
1 - Feedback Sheet. 9-11
2 – Customer Satisfaction Survey. 12
3009 Understand the importance and principles of management communication – Task 1
1.1 Describe the role of communication in the management
…show more content…
Tutors are expected to mark their electronic registers on the day of the lesson, and I send an email after this date. The communication is in the right format as tutors can all access email at home/college and this reminder will wait for them to become available after teaching.
There are many barriers that can be avoided with well planned communication and I have listed some of these below:
People can cause quite a disturbance if they have a poor attitude towards the communication. This could be seen in negative body language, a generally despondent attitude, or aggressive and negative comments. It is important to remember that feelings of stress my also portray a poor attitude, but this is not necessarily against the communication.
Language used in a communication could cause confusion if abbreviations or jargon is used inappropriately.
Technology or a lack of it is a powerful barrier. If the internal email system has crashed, I cannot send emails and may have to use a less formal form of communication.
Management with poor listening skills effects staff morale as employees don’t feel that they have any input in decisions. Managers create misunderstanding if they communicate in the wrong channel or in an inappropriate manner which has a detrimental effect on staff morale.
Interruptions are barriers because they create a distraction and stop people listening or reading.
3009 Understand how to use methods of communication to achieve the management objectives–
There are several barriers that affect the flow of communication in an organisation. These barriers. Interrupt the flow of communication from the sender to the receiver, thus making communication ineffective. It is essential for managers to overcome these barriers. The main barriers of communication are summarised below. Interrupt the flow of communication from the sender to the receiver, this making communication ineffective. It is essential for managers to overcome these barriers. .
A. There are many potential barriers to communication such as language barriers, it can be hard to communicate with someone who does not understand your language or vice versa. Also cultural differences may be a problem as different communication aids such as touching, eye contact, or tone, which may be acceptable in one culture may not be
Communication is one of the most important parts of any relationship. Business relationships are no different. Having effective business communication or not having effective business communication can positively or negatively impact the success of an entire organization. Unfortunately, there are many barriers that can obstruct effective business communication. Those barriers come in four different categories. Those categories are personal barriers, physical barriers, sematic barriers and process barriers. A manager must know how to work around the communication barriers and use his or her communication skills to keep business operations going smoothly and to make improvements to the
The understanding of those barriers to which prevent information from being received can allow for better communication throughout the department.
Effective communication is vital to the smooth running of a business and various methods of communication are used within a business environment to achieve this. Each form has various benefits to communicate effectively to their designated target audience. When communication is carried out properly it means the sender and receiver both correctly obtain the same information. Each
What are the 6 main barriers to effective communication? Which barriers are easiest to surmount? Why?
Poor communication such as attitude, being derogatory, negativity, and belittling affects relationships as people are less likely to listen and pay attention, in turn this may result in missed messages, misunderstanding, poor work and vital pieces of information being missed.
4.8 Barriers to effective communication, different nationalities, religions, cultures and beliefs. Also different age groups, Disability, learning difficulties or memory loss. My client suffers from depression and mood swings which can cause a barrier.
3.1 There are many barriers to communicate both visible and invisible. One of the most common starts with oneself. One must make sure that the language used is one that the individual can understand. It is no use talking to someone about abbreviations, slang or
Aviii) Identify three examples of barriers to communication and explain how you could overcome each barrier?
Managers promote poor communication when it is not planned out correctly, which can cause chaos and friction within the department. Emotions can cause a barrier and result in a communication breakdown. Poor communication is not always at the fault of the manager, poor listening on the staff’s part can
I will describe the barriers I have created and how I have resolved them over the past few weeks. Understanding my own shortcomings in communication, and attempting to resolve them, has helped me improve my current and future relationships with other.
By submitting this assignment for assessment, I am also confirming that the following report is the result of my own study and efforts. I understand that if this not the case, I will be putting at risk the successful completion of this qualification.
Two out of my five barriers of communication the I feel are important and I have countiuly worked on are Perception and Poor listening
If managers cannot adapt a leadership style when required then staff will become unengaged and have low morale. Not recognising their own role in the organisation or the vision of organisation and where it wants to be.