In the next four paragraphs, I will be explaining what positive and negative communication climate is, what defensiveness is, how we can provide effective criticism, and describe a situation of giving or receiving criticism.
What are positive and negative communication climates? A communication climate is the tone of the relationship between two people by expressed verbal and non-verbal messages. A positive climate is made when people feel valued and happy in a conversation. This type of communication is built on honesty and openness. In this communication, people listen and ask questions while giving feedback. The whole conversation is expressed accurately and so are the ideas and information. For example, when you talk to your best friend this type of conversation comes easy since you have a positive climate with that person in particular. This also works with family like your parents and/or your siblings. When you have a sister you tend to share things with them and they understand you especially if it’s about relationships or school. A positive climate can also work with someone that you can empathize with or you have something in common with .A negative communication climate is made when the people involved feel awkward and uncomfortable and refuse to share. It’s hard to communicate in this type of climate so people tend to wait and see what happens. People are less willing to communicate , ask questions ,and give ideas. Interpersonal communication is less effective in this type of climate. For example, this type of climate can happen when you try to communicate with a shy person since they tend to limit communication due to the fact that they are socially awkward and/or their communication skills aren’t quite developed when speaking with someone else or a stranger. This kind of situation can also come to pass with a person you have a bad relationship with. For example, an ex-boyfriend whom with you had a bad ending to the relationship or when you dislike a person.
Defensiveness is the quality of being anxious to challenge or avoid criticism. This means that defensiveness is when a person acts as the victim or acts indignant when someone criticizes a person. Defensiveness is being sensitive when given a
Explain how people from different backgrounds may use and/ or interpret communication methods in different ways
[Describe in a short paragraph how, in a recent conversation, your communication behavior contributed to your physical, relational, identity, spiritual, and instrumental needs. Which need or need took precedence? Why? Page 9]
Communication is primarily an exchange of information, ideas, or thoughts. This paper will focus on the process of verbal and nonverbal communication as well as the components of each. It outline the formal and informal channels of criminal channels. This paper will also list the different barriers to effective communication within a criminal justice organization. Finally it will cover strategies that can be implemented to overcome communication barriers within criminal justice organizations.
In this assignment I am going to explain about the role of the effective communication
Perception is the process of making meaning from people. Misperception would be to perceive someone incorrectly.
People from different backgrounds may use and/or interpret communication methods in different ways because every family has their own way of communicating together. For example: some children might hear or speak more than one language at home or they could hear others swearing. This can affect children’s communication and how they communicate as adults.
2) Body Paragraph #4 - Describe strategies for using communication techniques to resolve interpersonal conflicts.
Communication climate is the emotional tone of a relationship between two or more individuals. The climate of the whole relationship is shaped by the degree where the people believe they are valued by one another. There are two different levels of message confirmations: confirming communications, which gives positive and conveying values to the person, and disconfirming communication, the one that gives negative messages with lack of regard or value for the other person. With these in mind, the climate starts to develop when two people start to communicate. If their messages are confirming, then the climate is likely to be a positive one, but if it is disconfirming then the climate becomes hostile and cold. These are shown through verbal and non-verbal a message, which grows the climate into a spiral. A spiral is a reciprocating communication patter where each person’s message reinforces the other. A positive spiral is where you give your partner confirming messages, which is usually mutual. A negative spiral is where partners feel worse about each other, which develops into a negative communication climate.
Nordstrom Inc., started as a small shoe store in Seattle, Washington in 1901. Since that time it has become one of the leading and successful shoe and apparel retailers in operation today. After reviewing different information regarding Nordstrom Inc. espoused values and enacted values, it is apparent that they are in alignment. Espoused values are the core values of the company. The history and organizational beliefs, developed into policy for the company. The goal of the espoused values is to create standard of behavior for the company. The enacted values are norms exhibited by employees (Answers, 2013). If the espoused and enacted values are misaligned problems could occur within the
Why is it important that you are able to communicate effectively with people in your job role?
Communication is one of the most important and valuable skills we have developed as human beings. It is the basis for how we connect with each other globally and shape the people we are today. Without effective communication, we would not be able to build productive relationships, express our cultural values, or most importantly, voice our thoughts. As we grow, we learn and develop our unique form of communication. Whether we are strong public speakers or prefer an interpersonal approach, it is important to find what type of communication is best suited for us, so we can appropriately and effectively use communication to our advantage. There are several different aspects that make us effective communicators, and knowing our strengths and weaknesses in theses categories will give us a comparative advantage on how to properly communicate on an interpersonal level. In this paper, I will discover the type of communicator I am, what I am good at, and what I can work on, to become an excellent interpersonal communicator.
Two of the most prevalent forms of communication styles are direct and indirect communication; these two communication styles impact how members of a culture interact with each other (Morreale & Pearson, 2008). According to Craddock (2002), Kierkegaard, regarded direct communication, “as the mode for transferring information and considered it totally appropriate to the fields of history, science, and related disciplines” (p. 70). Direct communication can be defined as, “speech that specifically states and directs an action. When someone hears direct speech, they know immediately what needs to be done. There is no question about who is in charge, and usually no need for discussion” (Gaddis, 2006, p. 11). On the other hand, Kiergaard believed that, “the indirect was the mode for eliciting capability and action from within the listener, a transaction that did not occur by giving the hearer some information” (Craddock, 2002, p. 70). Unlike direct communication, “a indirect style of speech is not typically authoritative, rather it encourages input from the listener” (Gaddis, 2006, p. 11). The direct and indirect communication styles are often used in different fields, disciplines, and industries ranging from education, workplace, literature, and entertainment, to church services (Morreale & Pearson, 2008). For example, the population relies on the news media as the main source of information and the basis on which they form their opinions and voting decisions” (Fog, 1999, p.
Business communication requires avenues through which leaders, management, and workers communicate. It also requires the communication process between an organization and its partners, as well as the customers. In business communication, it is vital for an organization to develop a communication channel that is not only efficient and effective, but one that relays positive messages. Positive messages are crucial in developing good relationships with the employees, business partners, and customers. Research shows that we actually comprehend a positive statement 30 to 40 percent faster than we do a negative statement, our mind literally has to unscramble negative messages to determine the meaning (Simoneaux &Stroud, 2014). There is a power in using positive messages, a strategy in building relationships and producing positive results. When using positive messaging it is beneficial to use the 5 S’s, and goodwill messaging. The 5 S’s are; selfless, specific, sincere, spontaneous, and short. This paper looks into the effects of positive messaging, with an emphasis on goodwill messages, and the 5 S’s.
Communication is a way of life for sociable organisms on earth. There are many forms of communication and several are used without saying a word or making a sound. With the types of communication in the world, communicating effectively may seem an unlikely idea. Effective communication between two individuals or more is dependable on the way the message from the sender has encoded the information. Effective communication insists that information sent should be received and retransmitted back to the sender without any loss in translation. To understand communication, it must first be broken down so that each
Is anyone wrong in this situation? By what other means could Randell have requested the information from Tom Ballard? What do you think of Tom Ballard’s reaction? Why?