Creating Value For Customers : Case Study

This report based on the study of “Customer Value Marketing” starts with introduction section. We have mentioned the contents of the study in objectives of the report section.

• Determine if product adjustments are necessary. The LG Watch Phone is available in four different designs. A factor in the successful launch of the Apple iPhone, was the use of one colour in each launch location. A product partnership with Omega or Prada is also a consideration.

The following marketing plan will outline a clear proposal for a new product line to the Apple Company. Currently Apple’s performance as a leader in the technology world has been a success. Apple is the dominator and now they plan to even target people that live alone. Apples current product offering and marketing strategies have become effective in attracting new customers to its already known brand name.

In all it's innovated design and stylistic glory, the Apple Watch sure is impressive. Didn't you wish you had one for your breast, though? Of course, you do. A new groundbreaking wearable device has been developed. The device will not only be a fashion item, but it will help monitor women's health , raise breast disease awareness and more. Here are a few key points to remember.

wristwatch has slowly become less of an object of function and more a piece of modern culture, for

The Apple Watch is merely the latest piece of tech to make its way from the comic page to the real world.

But these products were never quite able to break out of a “niche” category. From a marketing standpoint, two main issues have always plagued smartwatches:

What is interesting in this market is that there are no clear leaders. Even though each company’s goal is to make the more profit as possible, we can’t define any leader since they have different strategies and objectives.8 [ (Tower) ] For example, Patek Philippe’s core ideology is to have the most prestigious brand and to make the most expensive watch as possible, and target the most prestigious people which is a really niche market. In comparison, Rolex’s purpose is to be a more accessible luxury brand and make the most sales as possible. It is difficult to compare them in terms of success, Rolex sells more but Patek has a much higher reputation.

Company is present through a number of high premium technology products with exploration of luxury products through its unique Apple Watch Edition and Apple Watch Hermès made in cooperation with the famous luxury brand. Apple is being positioned as a premium or upper premium brand due to its large volume of sales and the fact that its products aren’t highly unique and cannot be severely customised by the company itself, with the exclusion of the Apple Watch.

One new technology that has had an effect on people’s lives is the Apple Watch because you can contact friends and family and know all the news from the top of your wrist.

Customer contentment encourage the emerging innovative company nowadays (CSSP 2007) and lead to tough competition in offering value through service concept (Lusch et al. 2007). Many firms race in rectify their pathway to services, intensify the quality, and applying new strategies on their organization (CSPP 2007). Those challenge is generate marketing completion in order to gain sustainability business which accentuate the customer expectation and involved them during the process (Cova and Salle 2008). Therefore the way of thinking as a customer strongly needed and developed in service business as current symptom (Cova and Salle 2008). According to Grӧnroos (2008), the use of customer on contributing value should considered as a part of service process.

In terms of the Fitbit marketing strategy, in the past year the products have become more personalized with various wrist bands, watch faces, and styles for their consumers to choose from. Fitbit has added more character to their products in hopes of fighting off their competitors, such as Apple. A plethora of competitors are becoming increasingly popular and are approaching Fitbit. The consumer perception when it comes to the various appearances that Fitbit has recently introduced may increase because of the efforts the brand puts into

In essence, branding is all about differentiation and consistency. It always has been able to effectively establish an emotional relationship with customers. They compete with each other with the quality of watches that they make for example; Rolex provides a variety of choice for their customers and provides their wants and desires. This includes; by making their watches handcrafted, and putting diamonds into their watches to make it more luxurious etc. Another way for them competing is level of service provided. If a customer comes to Rolex they will ensure that they provide insurance and great level of customer service. This will increase repeat-purchase and brand loyalty among their customers. Rolex is considered untouchable in its position as the world’s leading luxury watch brand both in terms of industry prestige and its

The differentiating feature of Rolex is its quality combined with its brand image. Rolex targets a smaller market which can pay a premium for a luxury watch. Rolex follows focused differentiation strategy. While other brands in the market focus toward a specific customer segment, Rolex’s strategy is concerned about the unique attributes of its watches. Higher value proposition created from these unique aspects allows for a higher price for the Rolex watches.

Tissot target customers with various cultural related above the age of 16 years old with an income ranging from the mid-level to high level and social class from mid to upper. To target and satisfy the demands of the consumer, Tissot has separate watches with different designs. For that reason, Tissot’s watch collections consist of T-gold, T-Trend, T-Classic, T-Pocket, T-Sport and Heritage. Each of these brands range offers a variety of a strong characterized watches where the appeal of models and several variations combine with the precision and quality of workmanship, meet the targeted consumer varied needs as part of their fashion appeal. By using distinctly different pricing and distribution strategies, the marketers of Tissot watches have attempted to use a product differentiation