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Dish Network 's Business Performance

Decent Essays

Dish Network’s business performance in primary practices

Strategy
Dish Network has a focused and clear business strategy, which articulates their goal and provides the way to achieve it. Dish Network describes their strategy as “to be the best provider of video services in the United States by providing products with the best technology, outstanding customer service, and great value” in their annual report (Dish Network, 2015). Dish Network further explains the reason for their strategy by emphasizing the unsatisfied demand of high quality and reasonably priced products and services from television services subscribers. Their strategy can be well understood since it focuses on consumers’ needs and is closely related to the success of their business. As a result, being clear about what the strategy is and consistently communicating it to consumers, employees, and shareholders enable Dish Network devise and maintain an excellent strategy, which is the key to their business achievements (Nohria, Joyce, & Roberson, 2003).

Execution
Dish Network’s leadership team always puts consumers first when conducting business and states that perfection is their standard. To achieve this goal, Dish Network follows the principles of double checking their work and doing what they say they will do to fulfill the consumers’ needs and delight them. Dish Network runs a 24/7/365 operation in order to take care of all their consumers all the time. Dish Network keeps exploring in the cable and pay

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