E Services : Information And Communication Technologies

E-commerce is transactions conducted via electronic means such as the internet, email and SMS. It is considered to be one of the most important aspects of the internet to appear. As a result, people are able to exchange goods and services immediately regardless of their geographic location and time. More and more businesses conduct transactions on line, with some trading purely on-line thus reducing overheads and administrative costs.

The buying and selling of products and services by businesses and consumers through an electronic medium, without using any paper documents. E-commerce is widely considered the buying and selling of products over the internet, but any transaction that is completed solely through electronic measures can be considered e-commerce. E-commerce is subdivided into three categories: business to business or B2B (Cisco), business to consumer or B2C (Amazon), and consumer to consumer or C2C (eBay). also called electronic commerce.

E-business uses the digital technology to optimize the business activities of organization in order to increase the efficiency and effectiveness of operation and gain competitive advantages. E-business provides the solution that allows the organization to instantly share database, information of products and services, financial figures and data and nearly anything else that the organization may need to operate the business activities effectively and efficiently (Nguyen, 2013). E-commerce which is the abbreviation of electronic commerce is the subset of e-business. It focuses on the online transaction which includes selling of products or service by using computer network, primarily the Internet.

E-business stands for electronic business. The role of E-business is conducting the business via the electronic by synchronizing all the supply chain to make the process more efficient and get to fulfill more customer demand. It could reduce the cost of production, expands the business by giving support from business to business. While, E-commerce is the process of transferring money which is different from e-business, so e-commerce is being considered as a part of e-business.

2. E-commerce: consists of the buying and selling of products or services over electronic systems such as the Internet and other computer networks. (Laudon & Traver, 2008, p. 156)

E-commerce is the process of buying and selling of various products and services by businesses through the Internet. Primarily there are five types of ecommerce systems: Business to Consumer (B2C)

Assignment 3: Critique e-business operations from each of the following four perspectives: on-line payments, customer satisfaction, supply chain management, and advertising products/and services

Electronic business (e-business) can be defined as the use of the internet to network and empower business processes, electronic commerce, organizational communication and collaboration within a company and with its customers, suppliers, and other stakeholders. E-businesses utilise the internet, intranets, extranets and other networks to support their commercial processes (Colin Combe, 2006).

E-Business is the electronic connection of business operations to customers, supplier, employees and other partner.

2. Efficient Customer Service: E-commerce provides an effective and efficient customer service, online customers to provide them with a very wide range of services, from before the beginning of after sales. The service includes providing related products, methods / ways to use, practical product specification through a video presentation of information, they are very quickly respond to customer inquiries and any other

E-commerce – This is about the purchases and sales of goods and/or services via electronic channels e.g. internet. It is very convenient to use online retail because it is available 24 hours; it is a global reach and ease of customer service. E-commerce was first introduced in the 1960’s and is not just on the web. It was created via electronic data interchange and through valued-added networks. In the 1990’s e-commerce was changed due to the introduction of Amazon and eBay which enabled costumers to sell things online. There are four different types of e-commerce:

Given the prevalence of e-Commerce business model and essence of service innovation in marketplace, this study is conducted with the aim to achieving three major objectives.

E-commerce Explain what is meant by the term ‘E-commerce’. It is the conducting of business communication and transactions over networks and through computers. As most restrictively defined, electronic commerce is the buying and selling of goods and services, and the transfer of funds, through digital communications. However EC also includes all inter-company and intra-company functions (such as marketing, finance, manufacturing, selling, and negotiation) that enable commerce and use electronic mail, EDI, file transfer, fax, video conferencing, workflow, or interaction with a remote computer. Electronic commerce also includes buying and selling over the Web, electronic funds transfer, smart cards, digital cash (e.g.

E-business is the business application of data and communication technologies in support of all the activities of business. Commerce set up the exchange of product and services between businesses, teams and people might be seen joined of the essential activities of any business. Electronic commerce focus on the information and communication technologies and uses this to create relationships of the business with individual, groups and other e-businesses refers to business with the

E-commerce (electronic commerce or EC) is the buying and selling of goods and services, or the transmitting of funds or data, over an electronic network, primarily the Internet. These business transactions occur either business-to-business, business-to-consumer, consumer-to-consumer or consumer-to-business. The terms e-commerceand e-business are often used interchangeably. The term e-tail is also sometimes used in reference to transactional processes around online retail, (SearchCIO, 2015). In other words e-commerce is the buying and selling of goods and services online.